Engineering Manager, Core/Platform Services - Türkiye

As an Engineering Manager at JumpCloud, you will oversee 1-3 agile teams of software engineers, focusing on hiring, onboarding, and mentoring your team members. Your role will include driving the reuse of development work, providing technical leadership, and ensuring consistent architectural direction across projects. You'll actively participate in the engineering leadership team and contribute to platform strategy and quality, making it a crucial position in our organization.

To qualify for the Engineering Manager position at JumpCloud, you should have a minimum of 3 years' experience managing or leading engineering teams, particularly within distributed systems. Strong leadership, collaboration skills, and a track record of developing engineers are essential. Experience with cloud technologies like AWS, GCP, or Azure, along with familiarity with NodeJS or Golang, will give you a competitive edge. Being a strong team player who embodies our core values is vital.

JumpCloud is committed to a remote-first culture, allowing you to work from anywhere in Türkiye. The company emphasizes effective communication across geographically diverse teams and expects engineers to actively participate in on-call shifts. By fostering a connected environment, JumpCloud ensures that all employees can thrive regardless of their location, promoting an inclusive and productive workplace for the Engineering Manager role.

In the Engineering Manager role at JumpCloud, a strong technical foundation in software engineering design principles is crucial. Proficiency in cloud technologies (AWS, GCP, Azure), experience with RESTful API design, and knowledge of programming languages such as NodeJS or Golang are highly preferred. Additionally, the ability to provide technical leadership and oversight will significantly enhance your effectiveness in guiding your team through complex projects.

JumpCloud is recognized for its innovative culture that fosters creativity and out-of-the-box thinking. The collaborative environment allows for open dialogue and the sharing of unique ideas, enabling engineers to play a vital role in developing cutting-edge solutions. As an Engineering Manager, you'll work alongside a seasoned executive team and talented professionals who are passionate about the company's mission, making JumpCloud an exceptional place to grow your career.

When managing diverse engineering teams, it's crucial to foster an inclusive environment where every member feels valued. I prioritize clear communication, encourage collaboration, and adapt my leadership style to meet the individual needs of team members. I believe in leveraging the unique strengths of each engineer to promote teamwork and drive project success.

In my previous roles, I've actively engaged in incident management by establishing clear protocols for identifying and resolving issues promptly. I ensure my teams are aware of their responsibilities during incidents and emphasize the importance of effective communication throughout the process. My goal is always to minimize downtime while learning from each situation to improve our response in the future.

To foster a high-performance culture, I set clear expectations and performance metrics for my team while providing regular feedback. I invest in continuous training and development opportunities, empowering team members to take ownership of their work and pursue personal growth. Celebrating achievements and recognizing contributions also play a significant role in maintaining motivation.

I drive technical decisions by promoting an open discussion culture within the team, allowing everyone to voice their opinions and insights. I favor data-driven approaches and rely on best practices derived from both industry standards and our unique context. By encouraging consistent technical direction and documenting our processes, I ensure clarity and alignment across projects.

Mentoring junior engineers effectively requires a tailored approach based on their individual skills and professional aspirations. I support their growth through regular one-on-one meetings, setting manageable goals, providing constructive feedback, and creating opportunities for them to tackle increasingly complex tasks. I also encourage them to share their challenges with the team to facilitate collaborative learning.

I have extensive experience with agile methodologies, particularly in leading teams through sprint planning, daily stand-ups, and retrospectives. My approach focuses on adaptability and promoting transparency within the team. I aim to empower engineers to embrace agile principles while ensuring that project timelines and deliverables are met effectively and efficiently.

Handling ambiguity involves actively engaging with stakeholders to clarify expectations and requirements. I prioritize open communication channels to address uncertainties and encourage collaboration within my team to brainstorm solutions. By breaking down requirements into incrementally deliverable features, I can mitigate risks and provide steady progress amidst ambiguity.

I have significant experience working with various cloud technologies, including AWS, GCP, and Azure. I leverage these technologies to build scalable and reliable systems while ensuring cost-effectiveness. My familiarity with cloud concept implementations empowers me to guide my engineering teams in selecting optimal solutions for our projects and overall architecture.

I measure the success of my engineering teams through a combination of qualitative and quantitative metrics. Key performance indicators include meeting project deadlines, code quality, team collaboration, and individual development progress. Regularly gathering feedback from team members and stakeholders helps me gain insights and continuously enhance our processes.

I'm drawn to JumpCloud because of its commitment to innovation and its emphasis on building connections among team members. The company’s supportive culture, combined with its mission of simplifying IT for organizations, excites me. I believe my experience can contribute positively to JumpCloud’s objectives while also providing a fantastic opportunity for my growth as a leader in the tech industry.