Junior Account Manager

• 
  Averaged a Net Promoter Score (NPS) of 82
• Hit 10,000 Trustpilot reviews at 4.9/5
• Grown revenue 800%
• Closed our £20m Series B
• Won Consumer Business of the Year, Economic Innovator of the Year, Employer of the Year, and more!
• Ranked #3 in the UK's 100 Most Innovative & Disruptive Businesses
• Raised over £600m for charity

What you'll achieve in your first 12 months:

• Manage a diverse group of charity clients to support them in their Free Will Service fundraising – onboarding them, providing campaign support through regular calls and emails, delivering reporting and building a great working relationship
• This role is target-driven so you'll be driving revenue growth with partners by closing renewals and upselling/cross-selling new opportunities
• Work with the Partnerships Team and other teams in the company to innovate and scale our platforms, as well as our Account Management offering
• Build and maintain an in-depth understanding of our product by working closely with our product, wills, legal and data teams
• Build an industry network and be the face of Farewill at internal and external events
• Deliver a world-class service to our charity partners

Hopefully, you’ll have some or all of the following:

• You are process-driven with demonstrated attention to detail
• Strong written and verbal communication skills
• Commitment to teamwork and demonstrated collaboration skills
• Interest in marketing, or community engagement
• Experience in driving revenue and account growth
• Passion for charities (and raising millions through legacy fundraising in doing so), as well as a passion for our mission to change the way the world deals with death

Nice to haves, but not a dealbreaker:

• Experience preparing reports and presentations
• Experience in digital marketing
• Being in a client or customer-facing role. Experience in managing accounts, or projects at scale
• Data analytical skills (able to sort and analyse raw data, prepare graphs from content)

What we offer:

• A competitive salary of £30k + generous stock options
• 28 days of annual leave plus the usual public holidays
• Flexible working including when you start & end your day, and how often you come into the office
• Personal development budget of 3 days and £1000 per year
• Regular ‘Passion Talks’ and a range of team socials
• Santander Cycles membership!
• A chance to make a meaningful contribution to people's lives and deaths