Junior Application Specialist

What it's about

Operations Enablement is a chapter in the Partners Group Business Applications team focusing on carrying out end-user support, continuous improvement, and optimization of business applications service operations, thus ensuring high-quality end-user experience.

We are seeking a Junior Application Specialist to join our dynamic team, based in Denver. Are you a passionate team player with focus on the customer and problem-solving mindset, eager to work with new technology tools (AWS monitoring tools, Snowflake, etc.), and keen to continuously improve solutions to optimize inefficiencies in operations? This position is for you and focuses on applications related to Fund & Investment Management in Partners Group.

You will have the following responsibilities:

Maintain and operate

• Work with business users globally to find solutions for their business problems related to the core business applications utilized for Fund & Investment Management
• Own and optimize operational and monitoring processes within platforms
• Perform routine application maintenance, migrations and upgrades
• Resolve data & application related issues to ensure smooth operations, working closely with Quality Assurance Engineers on data integrity and process assurance aspects

Transition

• Take part in projects, engaged during the development phase up to production deployment and operations support, collaborating with platform teams in tasks to ensure smooth transition
• Plan, schedule, coordinate and manage releases of multiple applications within platform production environment

Enable customer experience and innovate

• Train and communicate with end users on new solutions, features, releases and processes
• Maintain and evolve knowledge management
• Develop preventive measures and work together with platform teams on automation and operational improvement opportunities

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:

• Professional, international working environment
• Challenging, rewarding career within a growing company
• Collaborative environment, with on-the-job training and mentorship opportunities
• Competitive benefits and wellness package, including medical, dental and vision coverage
• 401k (Roth and pre-tax options) with company match
• 25 vacation days and 12 holidays annually
• One month sabbatical after every five years of service
• Company paid life and disability insurance
• Competitive compensation package(85k - 100k Base), including performance based annual incentives
• Education assistance program
• Lunch stipend
• Fun office and team events, including volunteer opportunities to connect with and help our local communities

Make an impact on the organization by taking a lead role in the growth of our US business. Our working environment is humble, inclusive and transparent, and the structure of the firm is flat.

At Partners Group, we thrive on new ideas for the benefit of our clients, our employees and our community. We are proud to be an equal opportunity employer and support diversity of perspectives.