DigitalGenius is a venture-backed artificial intelligence company bringing practical applications of deep learning and AI to some of the largest customer service operations in the world as well as high growth companies. We’re a dedicated team of thoughtful and hard working people committed to transforming customer service through the application of artificial intelligence. Our team is fully remote with colleagues based in the UK, US and Europe.
Role
We are looking for a Junior NLP Data Scientist who will be part of a three member Machine Learning Team. The rapidly growing number of clients requires us to scale our Machine Learning team, so we are looking for a new member to take on part of the day to day tasks.
As a Data Scientist at DigitalGenius you will be responsible for leveraging our existing machine learning solutions, APIs, and analytics to maximise the product’s performance for our customers.
The Machine Learning team at DigitalGenius owns all Data Science related projects. This includes everything from research, implementation, API management, testing, production, data analysis and error reporting.
Responsibilities
Requirements
Benefits
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
DigitalGenius leverages deep learning to understand customer service queries, then resolves them by automating backend processes through a robust set of APIs. This enables end-to-end case resolution of the common repetitive journeys without human ...
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