Job details
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Customer Support Specialist, Benefits
Justworks provides a supportive environment to help enterprises manage their benefits. They seek a committed Customer Support Specialist with a customer-oriented mindset to assist clients in navigating benefits challenges.
Skills
- Customer service
- Problem-solving
- Communication
- Time management
- Technical proficiency with support tools
Responsibilities
- Take ownership of customer benefits issues from start to finish.
- Answer inquiries on phone, tickets, and chat.
- Manage a queue of open issues to deliver timely solutions.
- Display professionalism and compassion in customer interactions.
- Interact with cross-functional teams for product enhancement.
Education
- High school diploma or equivalent
- Some positions may require a bachelor's degree
Benefits
- Competitive salary
- Wellness program offerings
- Company retreats
- Diversity and inclusion initiatives
To read the complete job description, please click on the ‘Apply’ button
By
Justworks
We started Justworks to free entrepreneurs to focus on what matters: growing their business and creating a better place to work.
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CULTURE VALUES
Rise from Within
Growth & Learning
Transparent & Candid
Diversity of Opinions
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$67,680/yr - $74,608/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
August 20, 2024
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