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Senior Manager, Payroll

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…


We're looking for a Senior Manager, Payroll, to join our high-performing and fun-loving team. Reporting to our Chief Financial Officer and working closely with the People team, this person will lead the payroll team and oversee and direct the payroll function for all Canadian and US employees across 5+ studios. This is an exciting opportunity to work with a passionate and talented team on complex payroll operations and make a big impact.


In this role, you can expect to be responsible for:
  • Managing the activities of the payroll function
  • Develops policies and procedures for payroll process and timekeeping; responsible for the development and implementation of procedural guideline improvements
  • Ensures the generation of the company payroll, vacation and sick leave accrual, overtime and withholding status
  • Takes ownership and overseeing a Payroll project for implementation and integration and working closely with project managers and stakeholders
  • Review reports and analysis’ prepared by Payroll team members before submitting including the RRSP and 401(k) contribution files and benefit invoices for reconciliation

  • Legislative Reporting and Compliance
  • Meets all government reporting requirements for payroll taxes, withholding and employer contributions
  • Keeps abreast of legal and regulatory requirements that have an impact on the organization’s payroll management, compensation and benefits, and adopt requirements and communicate changes to management and stakeholders as needed
  • Maintains employee confidence and protects payroll operations by keeping information confidential
  • Ensure that the segregation of duties is maintained within payroll so that no one person can process or make unauthorized changes to the payroll
  • Maintains payroll system, ensure data integrity and suggest/implement system upgrades and enhancements
  • Serve as subject matter expert for payroll systems, identifying opportunities for process improvements
  • Troubleshoot system issues with internal stakeholders/external vendors and communicating resolutions/remediation with with end-user experience in mind

  • Team management
  • Lead the analysis, identification, and development of strategies for improving existing payroll processes, systems, and system integration by providing subject matter expertise and influencing decisions
  • Establish and drive the team’s vision and goals in alignment with the organization’s overall strategic direction
  • Reviews work done by staff and provide guidance
  • Regularly participate in 1:1s with employees, as well as in the staffing, recruitment, onboarding and performance review processes throughout the year
  • Espouse and foster a growth mindset by engaging self and encouraging others to continuously learn through training, mentorship, providing feedback and coaching
  • Build accountability within the team as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the department to succeed
  • Cultivate a safe environment for the team that allows for disagreement over ideas, conflict and expeditious conflict resolution

  • ICFR related Responsibilities
  • Approve timesheets by employee’s line manager
  • Prepare and review preliminary payroll report and comparative analysis
  • Check and approve RRSP and 401(k) contribution files
  • Review and approve benefit invoices prior to submitting invoice for payment
  • Identify/research and resolve payroll issues
  • Lead payroll related audits


Your background includes:
  • PCP Designation
  • 10+ years of Payroll and Benefits administration experience for Canada and the US
  • 5+ years of experience managing a team
  • Experience processing payroll for over 500 employees
  • Knowledge of federal, provincial, and state payroll regulations and requirements
  • Advanced proficiency in Microsoft Excel and GSuite
  • Proficiency in Dayforce, ADP Workforce Now, or other reputable payroll system


Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people:
  • Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.
  • DEIB Benefits: DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.
  • Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.
  • RRSP Matching: everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us.
  • PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.
  • Employee and Family Assistance Program: this program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.
  • Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.
  • Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend.
  • Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion. 
  • Cool spaces: Our offices are in San Francisco, Los Angeles, Vancouver, Montreal, Prince Edward Island, and Seoul. Whether it’s summers on the rooftop patio in Downtown Vancouver, watching the fireworks in Montreal’s South Shore, or trying local eats in Downtown Charlottetown - we want our people to feel like their time spent in office is worthwhile!
  • Giving back: Our ‘Agents of Change’ initiative is how we support the communities close to our heart, and we have several events and fundraisers every year that Agents of Change organize.
  • Hybrid Work: We aim to provide flexible arrangements that suit all work styles. All teams at Kabam are hybrid work environments, with a minimum of 2 days in-office to foster team collaboration and bonding. Full-remote options are also available for certain positions within Kabam.


$116,500 - $150,900 a year
The typical hiring range listed above is specific to candidates located in Vancouver. The salary will be determined based on your knowledge, skills and competencies, and you’ll have room to grow after you join! 

If you’re interested in the position but your expectations don’t fully align with the provided range, we still encourage you to apply! Considerations may be made based on your experience level.

Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.


We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!


About Kabam


Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.


Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.


Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.


Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

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What You Should Know About Senior Manager, Payroll, Kabam

At Kabam, we’re on the lookout for a passionate and skilled Senior Manager, Payroll to join our vibrant team in Vancouver. Imagine being part of a company that’s not just about gaming but is all about creativity, collaboration, and making a difference in the free-to-play gaming sphere. As the Senior Manager, Payroll, you’ll play a pivotal role in ensuring we manage our payroll processes smoothly across our five studios in North America. You’ll report directly to our Chief Financial Officer, collaborating closely with the People team and leading your own payroll team. Your main responsibilities will include managing our payroll activities, ensuring compliance with local regulations, and developing policies that keep everything running like clockwork. You will be the go-to expert for payroll systems, driving improvements and delivering a fantastic experience for our employees. If you’re detail-oriented, an excellent communicator, and thrive in a fun, fast-paced environment, this position could be the sweet spot you’ve been looking for. You’ll be assisting with complex payroll operations for over 500 employees, and you’ll have the chance to make an impact while working for a company that values diversity and employee growth. At Kabam, we believe in transparency, flexibility, and creating a supportive atmosphere where everyone can thrive. Are you ready to take your career to the next level with us?

Frequently Asked Questions (FAQs) for Senior Manager, Payroll Role at Kabam
What are the key responsibilities of a Senior Manager, Payroll at Kabam?

As a Senior Manager, Payroll at Kabam, your primary responsibilities include overseeing payroll management for all employees in our Canadian and US studios, leading your payroll team, developing and implementing payroll policies, ensuring governmental compliance, and maintaining payroll system integrity. You'll also be a crucial part of payroll system improvements and audits, while fostering an engaging team culture.

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What qualifications are required for a Senior Manager, Payroll position at Kabam?

Kabam requires candidates for the Senior Manager, Payroll role to possess a PCP designation and at least 10 years of payroll and benefits administration experience, specifically for Canadian and US operations. You should have managed a team for at least 5 years and have experience processing payroll for over 500 employees. Proficiency in payroll systems like Dayforce or ADP Workforce Now, along with advanced Excel and GSuite skills, are also essential.

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How does Kabam support employee growth in the Senior Manager, Payroll role?

At Kabam, we are committed to employee growth, offering opportunities for continuous learning and professional development. As a Senior Manager, Payroll, you will participate in mentorship and training sessions, ensuring you and your team grow alongside the company. We also support this growth through various programs such as lunch & learns and an education stipend.

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What makes working as a Senior Manager, Payroll at Kabam different?

Working as a Senior Manager, Payroll at Kabam offers a unique blend of fun and dedication in the gaming industry. You'll be part of a diverse team passionate about gaming, while also having the opportunity to implement innovative payroll processes. With a strong emphasis on teamwork and collaboration, you will find that Kabam fosters an environment where creativity thrives, and where your insights and contributions can have a real impact.

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What is the salary range for the Senior Manager, Payroll position at Kabam?

The salary for the Senior Manager, Payroll position at Kabam ranges from $116,500 to $150,900 per year. This range is designed for candidates located in Vancouver and will be determined based on your skills, competencies, and experience. We encourage all candidates, even those whose expectations don't fully align with the provided range, to apply.

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Common Interview Questions for Senior Manager, Payroll
Can you outline your experience with managing payroll processes for large teams?

When answering, detail your previous roles managing payroll for at least 500 employees. Highlight specific challenges you faced, as well as the systems you implemented to streamline the process. Use metrics to illustrate any improvements you made.

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How do you ensure compliance with federal and provincial payroll regulations?

Discuss your process for staying updated on payroll regulations, such as attending webinars, reading industry publications, or engaging with professional networks. Share examples of how you have proactively maintained compliance in past roles.

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Describe your experience with payroll system implementations.

Talk about a specific payroll system implementation you managed. Explain the steps you took, how you collaborated with stakeholders, and any metrics that demonstrate the success of the implementation. Focus on problem-solving and adaptability.

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How do you manage payroll discrepancies and issues?

Describe your systematic approach to identifying and resolving payroll issues, including your method for investigating discrepancies and keeping communication open with affected employees.

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What strategies do you utilize for team management?

Illustrate your management style by discussing how you establish team goals, provide feedback, and foster a supportive environment. Share examples of how you encourage growth and collaboration within your team.

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How do you prioritize tasks in a high-pressure environment?

Provide an example of a high-pressure situation where you had multiple payroll tasks competing for your attention. Explain how you prioritized, delegated tasks when necessary, and ensured quality across all deliverables.

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Can you give an example of a policy you developed to improve payroll processes?

Describe a specific policy you’ve instituted that led to improvements in efficiency or accuracy. Include feedback from your team or stakeholders that highlights the positive impact of the policy.

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How do you maintain confidentiality in payroll operations?

Discuss the importance of confidentiality in payroll management and provide examples of systems or processes you have in place to protect sensitive information from unauthorized access.

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What are key performance indicators you track for payroll success?

Name several KPIs you believe are critical in payroll management, such as employee satisfaction scores, timely reporting, and error rates. Explain how you use data from these KPIs to guide decision-making and improvements.

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How do you adapt to changes in payroll software or regulations?

Highlight your proactive approach to adapting to technology and regulation changes. Share specific instances where you have learned new systems or applied new laws to payroll processes effectively during those transitions.

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We strive to entertain the world by bringing amazing games to players, and we have fun while doing it.

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DATE POSTED
December 18, 2024

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