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QA Commercial Operations Intern

In the Commercial Operations team we are looking for an QA Commercial Operations Intern to help us drive internal effectiveness and improve operations and efficiency in the Commercial team.

About the team

Reporting to the QA Commercial Operations Team Manager, you will be part of a team of 8 whose mission is to help accelerate growth in the Commercial team (Marketing, Sales and Customer Success)

Meet some of the team members:

  • Jekaterina Samalea - QA Commercial Operations Team Manager
  • Justin Phan - QA Junior Commercial Operations Specialist

We are a group of people with an international mindset, curious, explorative and open-minded. We enjoy leaving our comfort-zone to reach new heights and push each other to bring out the best in ourselves. If you like a growth opportunity in a dynamic environment and look forward to challenging yourself, keep reading…

Your mission within Kantox 

      • Prepare and send Monthly Balances/Recalculations
      • Monthly Sales Competition Reporting/Slides
      • Refund Request Creation
      • Create documentation of internal processes
      • Support Onboarding and Offboarding of Sales
      • Becoming a proficient user of Salesforce
      • Collaborate with internal stakeholders from other teams to optimise/execute internal processes (Finance, Compliance, Legal, Middle Office, Sales, Customer Success)
      • CRM Data entry and updating to ensure data quality and consistency across the commercial organisation

Who you are

      • Degree in Business, Finance, Accounting, or similar disciplines
      • Comfortable with handling large amounts of data
      • Good knowledge of Excel
      • Very precise and detail-oriented
      • Ability to work with sensitive information
      • Excellent communication skills and a collaborative mindset for effective teamwork
      • Strong analytical thinking and problem-solving capabilities, with a proactive approach to learning and improving
      • Fluent in English

Our culture

  • An environment of innovation, accountability, and constructive feedback
  • A diverse and multicultural team of over 40 different nationalities
  • Grow your role and build your career with our learning and development opportunities. 
  • A collaborative and inclusive culture of sharing and teamwork. Build connections for life.
  • Hybrid working and flexible hours so you can work when and where you feel best
  • Some testimonials: “The culture and the people at Kantox make me want to recommend Kantox as a place to work. There is a good balance between learning and growing and support from fellow team members. I feel like the people are very welcoming and make Kantox an easy place to feel at home."

Benefits

  • Internship allowance
  • Sponsored learning budget
  • Free Catalan, Spanish, English and French lessons
  • Flexible working hours and short Friday schedule
  • 13 days of annual vacation
  • Gym discounts and free sport activities
  • Hybrid work model
  • Fresh fruit and unlimited coffee
  • Pizza Fridays
  • Beautiful office with incredible 360-degree views of Barcelona

About Kantox

Kantox is a leading fintech company developing sophisticated Currency Management Automation software solutions that help companies to automate their foreign exchange processes and leverage currencies for growth.

We are a 160-person strong team, split between London and Barcelona. So far, we’ve raised over €30 million and became profitable in 2018. Thanks to our clients, we continue to grow at a fast pace. Clients in 75 countries have already exchanged more than USD $18 billion with us! 

In October 2022, BNP Paribas signed an agreement for the acquisition of Kantox. Kantox will continue to operate as an independent company, now with the experience and market power of BNP Paribas behind it. The acquisition is subject to regulatory approvals and is expected to be completed in the coming months.

Our Commitment to Diversity, Equity & Inclusion

Kantox is deeply committed to diversity, equity and inclusion both in our hiring practices and in our experiences as a Kantox employee.

We’re proud to be an equal opportunity employer, and encourage all applicants regardless of race, religion, or belief (if any), colour, nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.

What You Should Know About QA Commercial Operations Intern, Kantox

Join the dynamic team at Kantox as a QA Commercial Operations Intern! If you're excited about working in a fast-paced environment while helping to improve operations, this role is perfect for you. You'll be integrated into a friendly and diverse team of 8, led by our QA Commercial Operations Team Manager, Jekaterina Samalea. Your mission will be to streamline processes and drive effectiveness in our Commercial team, which includes Marketing, Sales, and Customer Success. This internship is all about collaboration, where you'll be working closely with various stakeholders to ensure everything runs smoothly. Expect to dive into tasks like preparing monthly balances, handling refund requests, and updating CRM data to maintain data quality. If you're detail-oriented, comfortable with data, and have a proactive approach to problem-solving, we want to hear from you. At Kantox, we offer a fantastic culture that emphasizes growth, innovation, and teamwork. You'll be encouraged to take risks, leave your comfort zone, and develop your skills with our sponsored learning budget. Plus, with flexible working hours and a hybrid work model, you can work where you feel the best. As part of the Kantox family, you'll also enjoy perks like pizza Fridays, gym discounts, and an excellent office environment with breathtaking views of Barcelona. Don't miss this opportunity to build connections and grow your career with us at Kantox!

Frequently Asked Questions (FAQs) for QA Commercial Operations Intern Role at Kantox
What are the primary responsibilities of a QA Commercial Operations Intern at Kantox?

As a QA Commercial Operations Intern at Kantox, your main responsibilities include preparing and sending monthly balances and sales reports, creating internal process documentation, supporting onboarding and offboarding of sales, and collaborating with stakeholders across different teams to enhance operational efficiency.

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What qualifications do I need to become a QA Commercial Operations Intern at Kantox?

To be eligible for the QA Commercial Operations Intern position at Kantox, candidates should have a degree in Business, Finance, Accounting, or a related field, along with strong analytical skills, familiarity with Excel, and excellent communication abilities. Comfort in handling large dataset is also essential.

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What skills are essential for a QA Commercial Operations Intern at Kantox?

Essential skills for a QA Commercial Operations Intern at Kantox include proficiency in Excel, strong attention to detail, analytical thinking, the ability to work with sensitive information, and excellent communication skills. A proactive approach and a collaborative mindset will also be important for success in this role.

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How does the QA Commercial Operations Intern role support Kantox's growth?

The QA Commercial Operations Intern role at Kantox supports the company's growth by improving operational effectiveness within the Commercial team. By streamlining processes and ensuring data quality, the intern contributes to the team's overall efficiency and the smooth execution of business functions.

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What kind of culture can I expect as a QA Commercial Operations Intern at Kantox?

At Kantox, the culture is one of innovation, teamwork, and inclusivity. Interns can expect a supportive environment that values diversity, offers opportunities for growth, and encourages collaboration among team members from various backgrounds and experiences.

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Common Interview Questions for QA Commercial Operations Intern
What interests you about the QA Commercial Operations Intern position at Kantox?

A good way to answer this question is to express your passion for operational improvement and teamwork, emphasizing your excitement about contributing to a diverse, innovative culture while also mentioning specific aspects of Kantox that align with your career aspirations.

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Can you describe your experience with data analysis and how it applies to the QA Commercial Operations Intern role?

To effectively answer this question, highlight specific experiences where you’ve analyzed data using Excel or similar tools, focusing on the outcomes of your analysis. Explain how these skills will help you ensure data quality and support the commercial operations team.

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How do you prioritize tasks when managing large datasets?

You can approach this question by discussing time management strategies, like breaking tasks into manageable pieces and using prioritization techniques. Mention your ability to remain organized and focused on ensuring accuracy and detail in your work.

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What tools or software are you familiar with that could aid you in the QA Commercial Operations Intern role?

Discuss any relevant experience you have with tools such as Salesforce, Excel, or other CRM and data management software. Emphasize your willingness and ability to learn new systems quickly, illustrating your adaptability.

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How would you approach creating documentation of internal processes?

Explain your systematic approach to documentation by emphasizing the importance of clarity and accessibility. Detail your willingness to collaborate with team members for accurate information to ensure the documentation meets the needs of various users.

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Describe a situation where you had to communicate complex information. How did you ensure others understood?

Share a specific example where effective communication was key to success by explaining how you broke down complex information into simpler terms, used visual aids if necessary, and encouraged questions for clarity, demonstrating your communication skills.

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What do you think is the most important quality for a successful team member in the QA Commercial Operations team?

Discuss the importance of collaboration and open-mindedness within the QA Commercial Operations team. Emphasize your belief in constructive feedback and how this quality can enhance team dynamics and productivity.

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How do you stay motivated when faced with repetitive tasks?

You could say that you stay motivated by setting personal goals, introducing small variations in your work process, and focusing on the larger impact of your contributions to the team and the company.

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Can you provide an example of a time you contributed to a team project?

Detail a specific project where your input led to a successful outcome, highlighting your role, the collaboration involved, and any positive feedback you received from teammates or supervisors to showcase your team spirit.

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What does a successful internship look like to you?

Answer by explaining that a successful internship involves not just completing assigned tasks but also learning, building relationships, and making a meaningful contribution to your team, while also setting yourself up for future career opportunities.

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Kantox, headquartered in Barcelona, and established in 2011, is a fintech company offering a currency management automation platform that enables businesses to automate their end-to-end corporate FX workflow, eliminate risk, and leverage foreign c...

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Internship, hybrid
DATE POSTED
December 20, 2024

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