Job details

Customer Success Manager

Karbon, the global leader in practice management software, is looking for a Customer Success Manager to take ownership of client relationships and drive value and growth.

Skills

B2B SaaS enablement experience
Account management expertise
Strategic thinking
Relationship building
Project management skills

Responsibilities

Create and own a quarterly success strategy for customer portfolio
Build strong relationships with customers
Manage customer renewals
Stay up to date with Product Roadmap and promote upcoming features to customers
Advocate for customers internally and provide insights to other departments

Benefits

4 weeks annual leave plus 5 extra 'Karbon Days' off a year
Flexible working environment
Opportunity to work with experienced, high-performing team
Career growth and development opportunities
Generous parental leave

To read the complete job description, please click on the ‘Apply’ button

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CEO of Karbon

Mary Delaney

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By Karbon

Karbon is a new approach to practice management software for high performing accounting firms. Our workflow and collaboration tools provide visibility across the entire practice, unites teams with a single place to work together and enables firms ...

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Computer Hardware Development

TEAM SIZE