Senior Analyst, Revenue Operations

Who We Are:

KarmaCheck is a dynamic technology startup headquartered in San Francisco and is founded by Eric Ly, a trailblazer in the internet industry and former Co-founder and CTO of LinkedIn. Our mission is clear: to revolutionize digital identity verification. We're disrupting the antiquated healthcare credentialing sector within the Background Check industry using our cutting-edge proprietary technology powered by automation, machine learning, and data. Our cost-effective solutions are helping shape the future of digital identity and contributing to the authenticity of the evolving digital landscape.

About the Opportunity: KarmaCheck is seeking a highly motivated and analytical Senior Analyst to join our fast-paced and growing RevOps team. In this critical role, you will play a pivotal role in leading the connective tissue across all revenue functions, ensuring smooth operations, data-driven decision making, and continuous improvement. You will be a strategic partner to all cross-functional teams, providing insights and analysis to optimize processes, pricing, and overall efficiency.

Our ideal candidate will possess a minimum of 5 years of experience across operations, finance, or revenue operations, ideally within a startup environment. They will be a strategic thinker who thrives on taking action and isn't afraid to roll up their sleeves to tackle complex details. This highly organized individual is both a strategic thinker and a tactical doer, comfortable working at a high level and diving deep into the details when needed.  Proficiency in Salesforce and/or HubSpot is a must.

• Lead strategy across all teams

• Partner with Sales, Marketing, Finance, and Customer Success to develop and implement scalable processes, tools, and systems to streamline RevOps functions and improve efficiency.
• Drive continuous improvement by identifying optimization opportunities, proposing solutions, and driving implementation.
• Manage the deal desk function, ensuring smooth contract negotiation and pricing accuracy, aligned with revenue goals.
• Guide cross-functional teams in deploying GTM strategy changes, considering impacts and stakeholder perspectives.

• Leverage your strong analytical skills to analyze complex data sets to identify trends, opportunities for improvement, and actionable insights for revenue growth.
• Develop and maintain reports and dashboards to track KPIs, communicating data insights clearly to stakeholders.
• Support the development and implementation of pricing strategies and sales financial analysis, leveraging your financial background to inform revenue decisions.
• Utilize your critical thinking skills and "no job too small" mentality to dive deep into data, troubleshoot problems, and find creative solutions to complex challenges.

• Partner with Marketing to develop and execute sales enablement initiatives to empower the sales team.
• Utilize HubSpot for marketing automation, lead nurturing, and campaign management, ensuring data consistency and seamless integration with Salesforce.
• Lead technology implementations and optimizations, ensuring seamless operations and data accuracy across platforms.

• Strong analytical skills with the ability to interpret complex data sets, translate insights into actionable strategies, and present findings effectively.
• Experience with CRM systems (Salesforce and/or HubSpot a must), sales automation tools, and business intelligence platforms.
• Advanced Excel skills (advanced formulas, pivot tables).
• Strategic thinking with a strong bias to action – you can roll up your sleeves and get into the details when needed.
• Demonstrated ability to thrive in a fast-paced environment, manage competing priorities, and maintain a high level of organization.
• Creative, scrappy, and innovative – you’re willing to think outside the box to achieve goals.
• Experience working in highly cross-functional settings, where you can bridge strategy, analysis, and operations.
• Critical thinking and first-principles thinking – you question the status quo and zoom out to the most important questions.
• Passion for rolling up your sleeves and diving into the data – no task is beneath you.
• Exceptional communication skills, high degree of intellectual curiosity, strong empathy for stakeholder teams, and a drive to continuously improve processes and streamline operations.

• Demonstrated experience in pricing strategy or sales financial analysis.
• Experience in a high-growth, fast-paced start-up environment.
• Background check industry experience.

• Become a key team member on the ground floor of a startup set to disrupt the background check industry and innovate digital identity.
• 100% remote work environment with only limited required travel
• Competitive benefits package including medical, dental, 401k, and EAP. 
• Take the time to Check Yourself - we have an unlimited time off policy.
• The expected base compensation for this role is between $100K - $140K for work performed in the United States. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include seniority level, experience level, transferable skills, education, location, business needs, training, and market demands. This range may be modified in the future.

• Recruiter Screen (30 minutes via Zoom, video OFF)
• Hiring Manager Screen (30 minutes via Zoom, video ON)
• Leadership Interview (30 minutes via Zoom, video ON)
• Take-Home Activity & Team Panel Interview Presentation (60 minutes via Zoom, video ON)
• Final Interview (30 minutes via Zoom, video ON)

KarmaCheck is an equal-opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.