Quick Lube Technician

As a Quick Lube Technician at Ken Garff American Fork Chevrolet, you will handle essential tasks that ensure every vehicle is in peak condition. Your responsibilities will include draining and replacing engine oil, rotating tires, adjusting tire air pressure, and inspecting and refilling fluid levels of key components. Each vehicle will also undergo the Ken Garff Electronic Multi Point Inspection, alongside creating video documentation. This role emphasizes precision and detail, making your contributions vital to our team's success.

To qualify for the Quick Lube Technician position at Ken Garff American Fork Chevrolet, you need to be at least 18 years old with authorization to work in the U.S. A valid in-state driver’s license and a good driving record per company standards are also required. A high school diploma or equivalent is essential, along with a general knowledge of basic vehicle systems. Whether you're a seasoned technician or just starting, we welcome analytical minds eager to learn and grow in the automotive industry.

Working as a Quick Lube Technician at Ken Garff American Fork Chevrolet offers numerous benefits, including access to shop tools and equipment, competitive pay, and a structured PRO TECH program that rewards your hard work with bonuses and predictable raises. Enjoy comprehensive medical, dental, and vision insurance, along with a 401k plan that includes a company match. Additional perks like a wellness time off policy and employee discounts on vehicle purchases make this an attractive opportunity for automotive enthusiasts.

The PRO TECH program at Ken Garff American Fork Chevrolet is designed to recognize and reward Quick Lube Technicians for their contributions. This program provides performance bonuses, quarterly tool allowances, predictable pay raises, and various training and development opportunities. The aim is to grow your career by providing a clear path to advancement, ensuring your hard work and commitment are rewarded adequately.

The work culture for Quick Lube Technicians at Ken Garff American Fork Chevrolet is centered around teamwork, respect, and continuous improvement. We take pride in a supportive environment where every team member's voice is heard. Our commitment to treating our employees right reflects in our diverse and inclusive atmosphere, allowing you to thrive both professionally and personally. You’ll be part of a team that values growth and fosters lasting relationships, making your work meaningful.

In responding to this question, detail any relevant experiences you have that highlight your skills in vehicle maintenance. Talk about specific tasks you've performed, such as oil changes, fluid inspections, or tire rotations, and ensure you mention your attention to detail and emphasis on safety in every job.

Illustrate your ability to manage time effectively by discussing how you evaluate urgent service requests, communicate with customers about expected wait times, and ensure that every task, from inspections to repairs, gets the attention it deserves without compromising quality.

To answer this, emphasize the importance of following established protocols and checklists, double-checking your work for accuracy, and using the Ken Garff Electronic Multi Point Inspection to ensure nothing is overlooked. Make sure to mention how listening to customers and addressing their concerns also plays a role in quality service.

Discuss your commitment to continuous learning by mentioning any industry seminars, certifications, or training you’ve participated in. You can also reference online resources, automotive forums, or mentorship from experienced colleagues as ways to stay informed about the latest technologies and best practices.

Highlight your understanding of standard safety procedures including wearing personal protective equipment, following proper handling procedures for tools and automotive fluids, and maintaining a clean work environment. Emphasize the importance of safety both for yourself and for your coworkers while servicing vehicles.

Describe your approach to customer service—stressing empathy, active listening, and maintaining professionalism even when faced with complaints. Share an example of a past experience where you successfully resolved a customer issue, reinforcing that customer satisfaction is a priority for you as a Quick Lube Technician.

Answer by connecting your passion for automotive work with your commitment to customer satisfaction. Discuss how pride in your workmanship and the desire to contribute to a successful team fuel your performance, making you consistently strive for excellence in every task you undertake.

In your response, provide a specific example of a challenging technical issue you faced, outlining the steps you took to diagnose the problem, the resources you used to find a solution, and how you successfully resolved it, demonstrating not only your technical skills but also your problem-solving abilities.

Discuss your strategies for staying calm under pressure, such as prioritizing tasks, taking deep breaths, and asking for help if needed. Providing a concrete example of a busy day when you maintained your composure can also illustrate your ability to handle stress effectively.

To answer this question, reflect on your unique strengths, experiences, and the personal qualities that make you a great fit for the role. Whether it's your technical skills, commitment to teamwork, or customer service excellence, showing how these attributes align with the values of Ken Garff American Fork Chevrolet will strengthen your case.