Merchandising Supervisor

As a Merchandising Supervisor at Keurig Dr Pepper, your primary responsibilities will include recruiting, training, managing, and developing a dedicated team of merchandisers. You'll ensure adherence to KDP's merchandising standards by inspecting execution of point-of-sale initiatives, routing merchandisers for sales and deliveries, and maintaining high levels of customer service and cost-effectiveness in pricing displays.

To qualify for the Merchandising Supervisor position at Keurig Dr Pepper, you will need at least three years of merchandising experience along with the ability to lift up to 50 lbs repeatedly and push or pull up to 100 lbs. A valid driver's license, access to a reliable vehicle, and valid auto insurance are essential.

Keurig Dr Pepper actively supports the professional growth of its Merchandising Supervisors through a variety of employee programs. These include tuition reimbursement for continued education, employee training programs designed to enhance skills, and a rewarding work culture that encourages innovation and leadership development.

The work environment for a Merchandising Supervisor at Keurig Dr Pepper is dynamic and engaging, surrounded by a team of passionate individuals. You can expect a culture that promotes teamwork, creativity, and a fun atmosphere, making each day rewarding as you collaborate to deliver excellent customer service and brand representation.

Keurig Dr Pepper offers a robust benefits package for its Merchandising Supervisors, which may include medical, dental, vision, and disability coverage, paid time off including vacation and sick time, a retirement plan (401k) with company matching, and an annual bonus based on performance and eligibility.

To effectively handle conflicts within my merchandising team, I emphasize open communication and conflict resolution strategies. I believe in actively listening to team members, understanding their perspectives, and facilitating discussions to find common ground and solutions.

When recruiting top merchandising talent, I focus on highlighting our company culture and values. I utilize social media platforms, job fairs, and industry networking to reach a diverse pool of candidates, ensuring we attract individuals who align with our brand and mission.

Certainly! In my previous role, I initiated a regular training program to educate staff on merchandising standards. As a result, we achieved a noticeable improvement in compliance rates by 30%, which directly contributed to increased customer satisfaction and sales.

Maintaining high levels of customer service starts with clear expectations and ongoing training. I implement regular feedback sessions to monitor performance and encourage a culture where team members feel empowered to exceed customer expectations.

I utilize both quantitative and qualitative methods to track performance. This includes setting clear KPIs, conducting regular performance reviews, and leveraging customer feedback and sales data to analyze and drive team effectiveness.

To stay updated on the latest merchandising trends, I regularly read industry publications, attend webinars, and participate in trade shows. Networking with peers in the industry also provides valuable insights and keeps me informed about emerging trends.

When creating merchandising plans, I consider customer demographics, seasonal trends, and product availability. Understanding our target market allows me to design plans that are both appealing and effective in driving sales.

I prioritize tasks by assessing urgency and impact. Utilizing project management tools and regular check-ins with my team helps me communicate priorities effectively, ensuring that we're aligned and focused on our goals.

In my previous position, I noticed a gap in product placement during a seasonal campaign. By reorganizing our merchandising strategy to highlight these products, we experienced a 25% increase in sales within that period, significantly boosting our overall performance.

I believe effective delegation is key. While I maintain oversight through regular check-ins and analytics, I also participate in hands-on tasks when necessary to stay connected with my team and understand their challenges and successes better.