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Lead Integrations Architect, Partnerships

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

The Integration Architect, Partnerships will play a critical role in building and maintaining technical integrations between Klaviyo and key technologies within the ecosystem. This position is responsible for designing, developing, and managing scalable integration solutions that ensure seamless integrations and drive customer value via upgrades and expansion into new markets. The Integration Architect will collaborate closely with internal technical teams, external partners, and cross-functional stakeholders to ensure the efficient execution of partnership strategies through robust integrations.

How you'll make an Impact:

  • Partner Collaboration & Cross-functional Leadership:
    • Work closely with ISV and technology partners to understand their technical requirements, providing guidance on best practices for integrating with the company’s platform.
    • Develop and maintain partner integration documentation, technical specifications, and architecture guidelines.
    • Collaborate with partners to support the development and implementation of integrations, ensuring successful deployment and long-term scalability.
    • Partner with internal teams (product, engineering, partnerships, and customer success) to ensure alignment between technical integration initiatives and overall partnership strategies.
  • Technical Design & Architecture:
    • Lead the design and implementation of integrations that align with customer needs and the partner’s capabilities.
    • Develop scalable and secure integration architectures to enable seamless data exchange and interoperability between partner applications and the company’s systems.
    • Ensure integration designs meet the business, technical, and security requirements of both partners and customers.
  • Integration Development & Support:
    • Oversee the technical implementation of partner integrations, ensuring that solutions are optimized for performance, reliability, and security.
    • Provide hands-on technical support and troubleshooting during the integration process, assisting partners in overcoming technical challenges.
    • Work with internal engineering teams to ensure proper alignment between the company’s platform architecture and partner integration efforts.
    • Collaborate with security and legal teams to ensure that all partner integrations adhere to security, compliance, and regulatory standards, minimizing risks related to data privacy and protection.
  • Solution Optimization & Innovation:
    • Continuously evaluate and improve integration processes and architecture to increase efficiency, scalability, and performance.
    • Stay up-to-date with emerging integration technologies, tools, and best practices, recommending new approaches to optimize partner solutions.
    • Identify opportunities for automation and simplification of integration workflows to enhance partner and customer experience.

What you'll Bring:

  • 3+ years of experience in solution architecture, integration design, or a related technical field, with a focus on partnerships and third-party integrations.
  • Strong expertise in designing and implementing scalable integration solutions, including APIs, web services, and middleware.
  • Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and integration technologies such as RESTful APIs, SOAP, and ETL processes.
  • Proven ability to work with external partners, vendors, and ISVs to deliver technical integration solutions that meet joint business objectives.
  • Strong problem-solving and troubleshooting skills, with experience in resolving complex integration challenges.
  • Excellent communication skills, with the ability to translate technical concepts into business-friendly language for stakeholders.

 

#LI-Hybrid #LI-Boston 

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:
$136,000$204,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. 

You can find our Job Applicant Privacy Notice here.

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Average salary estimate

$170000 / YEARLY (est.)
min
max
$136000K
$204000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Integrations Architect, Partnerships, Klaviyo

At Klaviyo, we believe in the power of unique backgrounds and experiences that each Klaviyo brings to our innovative team every day. As the Lead Integrations Architect for Partnerships, you will have the opportunity to make a significant impact by designing and managing robust integration solutions essential for seamless connectivity between Klaviyo and various technologies. Your expertise will empower our internal teams, external partners, and customers, as you ensure that our integration initiatives align with overarching business objectives. Collaboration is key; you'll work closely with partners to understand their technical requirements while also helping them navigate the integration process. Your role entails overseeing the technical architecture to facilitate a smooth data exchange, optimizing performance and security at every stage. Staying current with emerging technologies, you'll continuously refine and innovate integration processes, enhancing overall efficiency and scalability for both Klaviyo and its partners. This position is positioned in the heart of Boston, MA, where you can thrive in a culture that emphasizes learning and personal development. We encourage you to bring your creativity and problem-solving skills as you help us shape the future of ecommerce through enhanced customer experiences. If you’re excited to join a team that values your voice and provides generous benefits, Klaviyo is the place for you. Ready to embark on this journey with us?

Frequently Asked Questions (FAQs) for Lead Integrations Architect, Partnerships Role at Klaviyo
What does a Lead Integrations Architect at Klaviyo do?

The Lead Integrations Architect at Klaviyo is responsible for designing, developing, and managing technical integration solutions. This role focuses on building seamless connections between Klaviyo and key technologies while collaborating with internal teams and external partners to ensure successful implementations.

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What qualifications do you need for the Lead Integrations Architect position at Klaviyo?

To be a successful candidate for the Lead Integrations Architect role at Klaviyo, you should have at least 3 years of experience in solution architecture or integration design, with a strong focus on partnerships. Familiarity with APIs, cloud platforms, and integration technologies is essential.

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How important is collaboration for the Lead Integrations Architect role at Klaviyo?

Collaboration is incredibly important for the Lead Integrations Architect role at Klaviyo. This position requires close teamwork with internal teams and external partners to align technical integration initiatives with overall partnership strategies effectively.

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What are the key responsibilities of a Lead Integrations Architect at Klaviyo?

Key responsibilities include leading the design and implementation of integration solutions, managing partner relationships, optimizing integration performance, ensuring compliance with security standards, and continuously improving integration processes.

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What tools and technologies should a Lead Integrations Architect at Klaviyo be familiar with?

A Lead Integrations Architect should be well-versed in cloud platforms like AWS, Azure, or GCP, as well as integration technologies such as RESTful APIs, SOAP, and other middleware solutions. Strong technical skills are crucial for this role.

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What is the work culture like at Klaviyo for a Lead Integrations Architect?

Klaviyo promotes a vibrant work culture that emphasizes diversity, collaboration, and continuous learning. As a Lead Integrations Architect, you will be welcomed as your whole self and supported with great benefits to empower your career.

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How can I apply for the Lead Integrations Architect position at Klaviyo?

To apply for the Lead Integrations Architect position at Klaviyo, visit our careers page. Here you can submit your application and find more information about the hiring process and our company culture.

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Common Interview Questions for Lead Integrations Architect, Partnerships
Can you explain your experience with designing integration solutions?

When preparing to answer this question, focus on specific projects you have worked on. Discuss the technologies you utilized, the challenges you faced, and how your solutions drove value for partners or customers.

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How do you handle technical challenges during integration?

Respond by outlining a structured approach to troubleshooting. Highlight specific tools or methods you use, demonstrate your problem-solving skills, and provide a real-life example of a challenge you successfully overcame.

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What steps do you take to ensure a successful collaboration with partners?

Discuss the importance of open communication, understanding partner requirements, and aligning on shared goals. Share examples where you facilitated effective collaboration that led to successful integration outcomes.

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What is your experience with APIs and web services?

Talk about specific API projects you have undertaken, explaining how you designed and implemented them. Include details that showcase your depth of knowledge in RESTful or SOAP services and their practical applications.

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How do you stay current with integration technologies?

Convey your commitment to continuous learning by mentioning resources you follow, courses you've taken, or groups you are part of. Share any innovations you've implemented in your previous work as a result of this knowledge.

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Describe a time when you improved an integration process.

Provide a compelling example that outlines the integration process before and after your improvements. Explain how your changes increased efficiency or performance, and quantify the impact if possible.

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How do you ensure compliance with security and regulatory standards during integrations?

Discuss the strategies you use to partner with security and legal teams. Provide examples of how these collaborations led to compliant integrations that safeguarded data privacy.

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How do you approach documenting integration specifications?

Explain your methodology for creating clear and detailed documentation that serves as a reference for both technical teams and partners. Emphasize the importance of documentation in ensuring successful integrations.

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What project management tools have you used in your integration work?

Mention specific tools you are familiar with, such as Jira or Trello, and explain how you use them to keep track of integration projects and communicate effectively with teams.

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How do you measure the success of an integration project?

Talk about the metrics you track post-implementation, such as performance, uptime, and user satisfaction. Provide examples of how you used this data to report on project success and identify areas for future improvement.

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Klaviyo is a global technology company committed to providing a marketing automation platform, used primarily for email marketing and SMS marketing by approximately 143,000 e-commerce merchants.

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CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Transparent & Candid
Growth & Learning
Customer-Centric
Mission Driven
Rapid Growth
Work/Life Harmony
FUNDING
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 26, 2024

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