Administrative Medical Assistant

As an Administrative Medical Assistant at Riverside Eye Center, your primary responsibilities include assisting with patient check-in and check-out at the surgical center, preparing surgery charts prior to procedures, and managing supplies within the Ambulatory Surgery Center. You'll collaborate closely with healthcare professionals to ensure excellent patient care and assist the Nurse Manager with various administrative tasks as needed.

To qualify for the Administrative Medical Assistant position at Riverside Eye Center, candidates must have prior experience in a Medical Assistant or similar healthcare role. Strong organizational skills and the ability to manage multiple tasks efficiently are crucial, along with exceptional patient interaction skills. A positive attitude and experience in supply management will also be beneficial for this role.

At Riverside Eye Center, Administrative Medical Assistants enjoy a competitive hourly wage starting at $22, with the potential for adjustments based on experience. Additional benefits include a 401K plan, paid time off, holidays, medical and wellness benefits, and the opportunity for flexible work hours. You’ll be part of a dynamic team in a new, state-of-the-art surgical center.

Patient interaction is a key aspect of the Administrative Medical Assistant position at Riverside Eye Center. You will be responsible for checking patients in and out of the surgical facility, escorting them to various areas as needed, and ensuring that they feel relaxed and supported throughout their visit. Your ability to create a positive experience is essential for maintaining our high standard of eye care.

Yes, there are opportunities for career advancement for Administrative Medical Assistants at Riverside Eye Center. As you gain experience and develop your skills in this role, you may become eligible for promotions or specialized training within the expanding eye care practice, reflecting our commitment to the growth of our staff.

In your response, highlight specific experiences where your technical skills and patient care capabilities were utilized. Mention the types of procedures you assisted with, how you managed patient interactions, and any specific medical software you are familiar with to demonstrate your hands-on knowledge.

Discuss your organizational strategies, like using checklists or software tools for tracking tasks, and give examples of how you've previously managed competing priorities without sacrificing patient care or attention to detail.

Explain your understanding of HIPAA regulations and how you uphold patient confidentiality, such as through secure record handling and informed consent practices. Share any experiences that showcase your commitment to patient privacy.

Demonstrate your conflict resolution skills by providing an example of a challenging situation you encountered in the past. Highlight your ability to stay calm under pressure, listen to the patient's concerns, and work towards a solution that satisfies both the patient and the healthcare team.

Share your passion for patient care and helping individuals improve their health or quality of life. Include specific aspects of healthcare that motivate you, such as teamwork, the opportunity to learn continuously, and making a difference in patients' lives.

Discuss your practices for maintaining organization, such as regularly cleaning your workspace, implementing systems for tracking supplies, and ensuring that all patient records are filed correctly to facilitate efficient access when needed.

Detail your experience with medical software and electronic health records, mentioning specific systems you've used. If you have training or certifications in any software, make sure to include those too, as they reflect your readiness for the Administrative Medical Assistant role.

Provide an example from your past experiences where teamwork was essential to your success. Focus on how you communicated with different team members, contributed to a patient care plan, and the positive outcome that resulted from the collaboration.

Discuss techniques such as time management, maintaining a positive outlook, taking short breaks, or practicing mindfulness in stressful situations. Highlight how keeping organized helps you navigate high-pressure scenarios effectively.

Express your enthusiasm for joining Riverside Eye Center by mentioning the practice's commitment to quality patient care, innovative procedures, and its supportive work environment. Share any specific initiatives or values of the center that resonate with you and align with your career goals.