Job details

Sales Lead Woodlands Mall

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About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role
As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

In this role, you'll have the opportunity to:

Be a representative of the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment for associates where everyone feels welcome and engaged.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use tools to drive a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Seamlessly step into the role of manager when needed.

You'll bring to the role

6-months of retail sales experience (preferred)
Management experience (preferred)
Technology proficient and ability to operate a point-of-sale system
Enjoys communicating and coaching
Flexible availability – including evenings, weekends, and holidays
Takes initiative in making thoughtful decisions
Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*
401(k)*

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.

Location:

Store 1407-The Woodland Mall-ANN-The Woodlands, TX 77380

Position Type:

Regular/Part time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected

What You Should Know About Sales Lead Woodlands Mall, Knitwell Group

At LOFT, we believe that great clothing empowers women to express their authentic selves, and as the Sales Lead at the Woodlands Mall location, you'll play a pivotal role in making that happen. In this role, your primary focus will be to deliver excellent personalized experiences to our customers while serving as a supportive mentor for your associates. You'll collaborate closely with the Store Manager to ensure the store operations run smoothly and efficiently, stepping in as a temporary manager when needed. Your enthusiasm for customer service and team engagement will shine as you model the behaviors that define our brand. We're looking for someone with at least six months of retail sales experience, who has a flair for communication and coaching. Your proficiency with technology and operational systems will be essential in creating a seamless shopping experience for our customers. In return, we offer a host of benefits, including a generous merchandise discount across all our brands and ample growth opportunities within our organization. Plus, you’ll be part of a culture that values giving back, where we support local charitable initiatives. If you're passionate about helping others discover their personal style and creating an inclusive and engaging environment for both customers and associates, this Sales Lead position at LOFT in the Woodlands Mall could be the perfect place for you to shine.

Frequently Asked Questions (FAQs) for Sales Lead Woodlands Mall Role at Knitwell Group

What are the main responsibilities of a Sales Lead at LOFT in Woodlands Mall?

As a Sales Lead at LOFT in Woodlands Mall, your responsibilities include offering personalized customer experiences, guiding and training associates, collaborating with the Store Manager on operational functions, and ensuring that the store maintains high visual and operational standards. You'll also be stepping into management roles as needed, providing valuable coaching and feedback to your team.