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Renewal Specialist (KCM) (Hybrid)

Renewal Specialist (KCM) role at KnowBe4, a leading security awareness training platform, involves coordinating with customers and internal teams to facilitate renewals, add-ons, and upsells. The ideal candidate should have sales experience, excellent communication skills, and be proactive in managing opportunities.

Skills

  • Sales and negotiation skills
  • Customer service
  • Time management
  • Verbal and written communication
  • Teamwork

Responsibilities

  • Manage opportunities within customer portfolio
  • Strategize on renewals, add-ons, and upsells
  • Negotiate with customers
  • Generate pricing quotes
  • Maintain opportunity pipeline

Education

  • Associate’s Degree or equivalent work experience
  • Familiarity with IT Security Field

Benefits

  • Monthly bonuses
  • 401k matching
  • Fully paid medical insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Gym benefits
To read the complete job description, please click on the ‘Apply’ button
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CEO of KnowBe4
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Stu Sjouwerman
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KnowBe4 is the world's largest provider of security awareness training and simulated phishing platforms.

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CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 8, 2024

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