QA Manager

The Opportunity at Komodo Health

Team: Our QA engineers are essential to business success at Komodo. We play a key role in validating our API layer from data quality, metrics, security, etc. Our team operates at the forefront of defining excellence in software quality assurance and shaping the future of our digital solutions.

Mission: As a QA Manager at Komodo, your mission is to champion excellence in software quality assurance practices, ensuring that our products consistently meet the highest standards of reliability, performance, and usability. By leading a team of dedicated QA professionals, you will drive the development and implementation of robust testing strategies, foster collaboration across cross-functional teams, and align QA initiatives with our organization's strategic objectives. Your relentless pursuit of process improvement and your commitment to fostering a culture of continuous learning will be instrumental in elevating our product quality and delivering unparalleled value to our customers.

Looking back on your first 12 months at Komodo Health, you will have…

• Crafted a comprehensive test strategy that includes risk analysis, test environment specifications, and regression planning. This strategy should be continuously refined to adapt to changing requirements and new learnings from the QA processes.
• Built bridges between QA engineers across Legacy Apps, Platform, and MapLab. This includes promoting knowledge sharing, reducing duplicated effort, and ensuring consistent and aligned QA processes across products.
• Mapped out priorities effectively, ensuring that the QA team focuses on areas that yield maximum business impact. This alignment will consider current organizational resources, project timelines, and strategic goals.
• Ensured everyone understands their role, set clear performance benchmarks, and provide regular feedback for improvement.

You will accomplish these outcomes through the following responsibilities…

• Assessing the current QA tool sets, proposing necessary enhancements, and ensuring the team is trained to utilize these tools to their maximum potential. Keep the toolset up-to-date with industry trends.
• Define Testing Boundaries: Demarcate clear boundaries between data QA & verification and app-side testing to eliminate redundancy and ensure optimal resource utilization.
• Be a liaison between QA and Product teams, ensuring a seamless flow of information. Ensure the QA team is informed about product updates, changes, and releases in a timely fashion.
• Develop a structured process to determine when code is ready for production, which includes defining quality benchmarks, overseeing final testing rounds, and ensuring all stakeholders are informed about release readiness.
• Continuously evaluate the efficiency and effectiveness of QA processes, identifying areas for improvement and streamlining operations to maintain peak efficiency.
• Implement a robust reporting mechanism that provides clear, concise, and actionable insights into MapLab’s product health, including tracking bug trends, test results, and other key quality metrics.
• Mentor & provide direction to the QA team members, whilst fostering a culture of continuous learning and growth.

What you bring to Komodo Health (required):

• You come from a background in QA Engineering with at least 3+ years most recently managing a team of QA professionals in a growing organization.
• Extensive experience in cross-functional stakeholder management.
• Experience leading teams who:
  
  • Use test automation tools such as Selenium WebDriver, Cypress, or Protractor for web application testing design, development, and maintenance of automated test suites ensuring comprehensive test coverage and faster regression testing cycles.
  • Use test management tools like TestRail, Zephyr, or HP ALM to plan, execute, and track test cases and results.
• Experience managing test execution schedules, generating comprehensive test reports for stakeholders, getting timing estimates to inform Product timelines, and managing overall quality and coverage of the Product.
• Strong presentation and communication skills, both written and verbal.
• Experience with CI/CD tools like Jenkins, Travis CI, or GitLab CI for automating build, test, and deployment processes, with proficiency in integrating automated tests written in Python into CI/CD pipelines to ensure early detection of defects and faster delivery of quality software.

Additional skills and experience we’ll prioritize…

• Understanding of relational database concepts and SQL querying for data validation and verification during testing, with the ability to write SQL queries in Python to retrieve and manipulate test data stored in databases and ensure data integrity in test environments.
• Familiarity with browser developer tools like Chrome Developer Tools or Firebug for debugging and troubleshooting web application issues, with experience in using Python-based libraries and frameworks for web scraping, data extraction, and browser automation tasks.
• Knowledge of cross-browser testing techniques and tools such as BrowserStack for testing web applications across multiple browsers and devices, with experience in writing Python-based test scripts to ensure compatibility and consistent user experience across different browser versions and platforms.

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