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Territory Sales Manager - South

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Position Covers the following Territories:  Tennessee , Kentucky, West Virgina

Candidate can reside in any of those States 

KEY ACCOUNTABILITIES

Business Growth (Volume & Profitability)

Set marketplace initiatives to achieve double digit growth within the territory primarily derived from direct reports aligned with Konecranes sales leaders, marketing, operations, and executives.
Increasing revenue year over year from their direct reports.

Leadership

Monitor, motivate and drive performance through effective hiring, training, development, and onboarding.
Develop sales capabilities by coaching and mentoring sales professionals.
Lead and ensure Safety in the territory. Commitment to the Leadership team (TOM, PM, TSM, ASM, ISM) as evidenced by growth in Orders, Sales, and Profitability.

Customer Focus

Retain and expand SMA/Customer markets using research and technology as evidenced by improved market share.
While in the field, direct the right sales channel at the right time to do the right thing for the customer.
 

POSITION SUMMARY

The Territory Sales Manager owns the sales growth and customer retention of their area of responsibility. Provide leadership for service sales professionals and direct sales activities with a primary focus on team sales performance, individual sales target achievement, sales resource development, business development activities and local level key account responsibilities. The Territory Sales Manager is expected to review and direct pricing policies, oversee the renewal of key segment agreements and customer acquisition.

RESPONSIBILITIES:

• The primary responsibilities are the Key Accountabilities. This will require in person visits with your people and customers throughout the assigned territory.

• Responsible for ensuring that sales resources effectively utilize CRM to manage customer relationships and sales excellence.

• Responsible for holding weekly coaching sessions with all sales resources to ensure they are meeting ComEx targets and execute individual development plans.

• Developing and mentoring the existing sales resources in product knowledge, application competence, systematic sales processes,  route planning, sales calls, closing techniques and general sales presentation skills.

• Responsible for overseeing, collecting, and reporting on the Business Review activities and the results.

• Submittal of a monthly Rush Report. This report includes a 3-month forecast of sales and orders, sales quotation levels by SP's, key orders, quotes, and lost orders. This report is to be done in cooperation with the territory operations manager and submitted jointly for month end.

• Participation in monthly management meetings to review status of the business. Specific areas of concern may be addressed for evaluation and some preparation and study may be required.

• Decisions regarding billing issues, questionable warranty or goodwill issues will be the collective responsibility of the management team.

• Responsible for generating the sales required to meet the budgeted sales by SP’s and overseeing the process of service sales.

• Responsible for overseeing the resolution of all customer complaints to the satisfaction of the customer and in the best interest of Konecranes.

• Participate in the renewal of key segment agreements.

• Review and direct the pricing policies and CM2 levels for all service activities with the Territory Operations Manager as needed.

• Participate in annual and strategic business development issues.

• Provide market and competitive information periodically.

• Responsible for hiring and firing decisions of sales personnel. These decisions must be discussed with the Vice-President of Sales before proceeding.

• Responsible for resolving credit or billing problems the Branch teams or Operations Management has not been able to resolve.

• Responsible for all elements included in the Service Sales Representatives job description. This details the sales objectives and marketing programs.

• Perform other duties as assigned.

 

REQUIRED SKILLS & COMPETENCIES:

• Demonstrated leadership experience and well-developed “people” skills.

• Basic understanding of mechanical and electrical principles.

• Good written and verbal communication skills and good PC skills.

 

EDUCATION & EXPERIENCE:

• Bachelor’s degree or equivalent experience required.

• Minimum of eight (8) years’ experience as a manager in service-related sales or operations, or equivalent experience.

*KCN

Qualifications

REQUIRED SKILLS & COMPETENCIES:

• Demonstrated leadership experience and well-developed “people” skills.

• Basic understanding of mechanical and electrical principles.

• Good written and verbal communication skills and good PC skills.

EDUCATION & EXPERIENCE:

• Bachelor’s degree or equivalent experience required.

• Minimum of eight (8) years’ experience as a manager in service-related sales or operations, or equivalent experience.

 

*KCN

Additional Information

What we offer:

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

Holidays: 10 paid holidays per year

 

Konecranes is seeking a goal driven leader to fill our Territory Sales Manager role. We are looking for an individual who is highly driven to succeed and possesses a demonstrated ability to manage Twenty Million dollar business units operating in a large, multi-state geographic area.  A qualified candidate will serve as a critical member of the leadership team and is expected to be driven for both professional success and advancement. 

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Average salary estimate

$110000 / YEARLY (est.)
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$100000K
$120000K

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What You Should Know About Territory Sales Manager - South, Konecranes

If you're an ambitious, results-oriented leader looking to step into a dynamic role, Konecranes has the perfect opportunity for you as a Territory Sales Manager for the South, specifically covering Tennessee, Kentucky, and West Virginia. This position is more than just a job; it's a chance to lead a dedicated team and drive business growth across a multi-state territory, all while enhancing our customer experience. At Konecranes, we believe success is built on the strength of our people, and we're looking for someone with a passion for sales and a knack for nurturing talent. As a Territory Sales Manager, you'll set marketplace initiatives aimed at achieving impressive growth and boosting profitability. You'll monitor your sales team, ensuring they are motivated and well-equipped to exceed their targets through excellent training and mentoring. Your role will include in-person visits to clients and team members, a hands-on approach that keeps you connected to the market and your team's needs. Key responsibilities include overseeing CRM utilization, conducting weekly coaching sessions, and contributing to strategic business development. With Konecranes, you're not just managing sales; you're fostering a culture of safety and growth, ensuring both scalability and sustainability within your territory. If you’re ready to make a significant impact and grow with a global leader in material handling, Konecranes is eager for you to join our team!

Frequently Asked Questions (FAQs) for Territory Sales Manager - South Role at Konecranes
What are the main responsibilities of a Territory Sales Manager at Konecranes?

As a Territory Sales Manager at Konecranes, your primary responsibilities will include driving business growth, leading your sales team to achieve targets, coaching and mentoring team members, and managing customer relationships effectively. You will be instrumental in ensuring that sales resources utilize CRM tools for sales excellence, while also conducting in-person meetings with clients and developing sales capabilities within your team.

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What qualifications are required for the Territory Sales Manager position at Konecranes?

A qualified candidate for the Territory Sales Manager role at Konecranes needs a Bachelor’s degree or equivalent experience and a minimum of eight years in service-related sales or operations management. Demonstrated leadership ability and well-developed people skills are crucial, along with a basic understanding of mechanical and electrical principles.

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How does Konecranes support professional development for its Territory Sales Managers?

Konecranes is deeply committed to the professional growth of its employees. As a Territory Sales Manager, you'll engage in continuous learning through regular training sessions, mentoring programs, and leadership development initiatives. This support not only enhances your skills but also contributes to driving business success within your territory.

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What kind of team dynamics can a Territory Sales Manager expect at Konecranes?

At Konecranes, teamwork is a cornerstone of our success. As a Territory Sales Manager, you will lead a motivated sales team where collaboration and support are emphasized. You’ll be responsible for fostering an environment that encourages innovation and teamwork, allowing your team to thrive and meet their sales targets collectively.

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What benefits does Konecranes offer to its Territory Sales Managers?

Konecranes offers a comprehensive benefits package to its Territory Sales Managers, including a medical, dental, and vision plan, a 401k plan with matching contributions from day one, profit-sharing opportunities, and various insurance policies. Additionally, employees enjoy 10 paid holidays per year, ensuring they maintain a healthy work-life balance.

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Common Interview Questions for Territory Sales Manager - South
How do you plan to drive business growth as a Territory Sales Manager at Konecranes?

In the interview, express your strategic vision for growth, including setting measurable goals, utilizing market research, and aligning team efforts. Discuss your experience in developing successful sales initiatives and how you plan to motivate your team to achieve double-digit growth.

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Can you give an example of how you’ve successfully led a sales team?

Share a specific instance where your leadership led to significant improvement in team performance. Outline the challenges faced, the strategies you implemented for coaching and development, and the ultimate success and metrics achieved.

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What methods do you use to motivate your sales team?

Discuss your approach to motivation, including regular check-ins, celebrating successes, providing constructive feedback, and offering professional development opportunities. Highlight the importance of recognizing individual and team achievements.

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How would you handle a customer complaint in your territory?

Start by emphasizing your commitment to customer satisfaction. Explain how you would actively listen to the customer’s concerns, gather all necessary information, and collaborate with your team to devise a resolution that aligns with Konecranes’ values.

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What CRM tools are you familiar with and how do you utilize them?

Mention specific CRM tools you’ve used in previous roles and detail how you leveraged them to enhance customer relationships, track sales performance, and generate actionable insights for your team. This shows your capability to use technology effectively.

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How do you approach strategic business development?

Outline your process for strategic business development, including market analysis, identifying growth opportunities, and aligning your sales strategy with company goals. Discuss past experiences where your initiatives led to successful outcomes.

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What is your experience with budget management?

Share how you have managed budgets, tracked performance against targets, and implemented cost-saving measures in previous roles. Use metrics or specific accomplishments to illustrate your effectiveness in budget management.

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How do you stay informed about industry trends?

Discuss your methods for staying updated on industry trends, such as following relevant publications, attending conferences, and networking with peers. Emphasize your understanding of how these trends can impact your sales strategies.

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What do you think is essential for successful territory management?

Highlight key factors like understanding market dynamics, maintaining strong customer relationships, effective resource allocation, and having a proactive approach to problem-solving. Use examples from your experience to reinforce your points.

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Why do you want to work for Konecranes as a Territory Sales Manager?

Articulate your passion for the company's mission and values, and share how your skills align with the role. Discuss your admiration for Konecranes' commitment to customer service and innovation, along with your enthusiasm to contribute to its success.

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December 4, 2024

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