Lab Support Engineer

The Role
Moderna is seeking a Lab Support Engineer who will serve a key role supporting the delivery and administration of laboratory systems. The individual will assist in troubleshooting issues with the systems, update configuration and assist with deployment of systems, participate in generating and maintaining necessary supporting applications, documents, and procedure. Activities will also include authoring and executing test protocols.
This position is based in Norwood, MA.

Here’s What You’ll Do
As part of the Application Management and Support team, you will assume responsibilities of supporting Moderna’s QC computerized laboratory systems.

Provide support to the QC labs for the laboratory computer systems as system administrator.

Be the first point of contact with Business and help resolve incident tickets.

Fulfill access requests for Lab Computerized Systems

Assist with incidents requiring troubleshooting and be the subject matter expert to investigate, troubleshoot, find resolution, and implement the resolution.

Assist in Periodic Review performed for the systems and review periodic reviews performed by other SME’s.

Assist in system validation activities in conjunction with IT, Validation and QA related to implement upgrades or break fixes required as part of incidents.

Work independently to author/ update System Configuration Specification, System Administration SOP, execute test scripts following cGxP.

Review and approve lifecycle documents like Impact assessment, Regulatory applicability, and criticality assessments, ERES assessments etc.

Work with the Lab Automation team to interface the standalone systems with our SDMS and LIMS as required.

Participate in the periodic reviews of the systems used in the QC Laboratories and assist as digital administrator for the systems.

Assists in evaluation or product enhancements and capabilities, implementing upgrades as required.

This position will require working in morning or afternoon shift and one day weekend coverage but is a flexible position for some remote work.

Here’s What You’ll Need (Minimum Qualifications)

A bachelor’s degree in STEM or another relevant academic discipline

A minimum of 3 years with a MS degree, or 5 years with a bachelor’s degree; a combination of education and experience may be considered

Experience authoring and reviewing computer system validation lifecycle documents

Prior experience in working in a controlled cGxP environment

Experience with Veeva, ServiceNow and System Administration activities

Experience authoring and executing validation lifecycle deliverables

Here’s What You’ll Bring to the Table (Preferred Qualifications)

Experience with LabVantage LIMS, SDMS, MODA and Chromeleon is desired but not required.

Experience working in a fast-paced environment requiring quality contribution on multiple critical projects

Demonstrated ability to work independently and collaboratively in cross-functional teams and open to learn and adapt to changing demands

Strong communication skills (verbal and written)

A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative .

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:
Highly competitive and inclusive medical, dental and vision coverage options
Flexible Spending Accounts for medical expenses and dependent care expenses
Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
Family care benefits, including subsidized back-up care options and on-demand tutoring
Free premium access to fitness, nutrition, and mindfulness classes
Exclusive preferred pricing on Peloton fitness equipment
Adoption and family-planning benefits
Dedicated care coordination support for our LGBTQ+ community

Generous paid time off, including:

• Vacation, sick time and holidays
• Volunteer time to participate within your community
• D iscretionary year-end shutdown
• Paid sabbatical after 5 years; every 3 years thereafter

Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
401k match and Financial Planning tools
Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
Complimentary concierge service including home services research, travel booking, and entertainment requests
Free parking or subsidized commuter passes
Location-specific perks and extras!

About Moderna
In over 10 years since its inception, Moderna has transformed from a research-stage company advancing programs in the field of messenger RNA (mRNA), to an enterprise with a diverse clinical portfolio of vaccines and therapeutics across seven modalities, a broad intellectual property portfolio in areas including mRNA and lipid nanoparticle formulation, and an integrated manufacturing plant that allows for rapid clinical and commercial production at scale. Moderna maintains alliances with a broad range of domestic and overseas government and commercial collaborators, which has allowed for the pursuit of both groundbreaking science and rapid scaling of manufacturing. Most recently, Moderna's capabilities have come together to allow the authorized use and approval of one of the earliest and most effective vaccines against the COVID-19 pandemic.

Moderna's mRNA platform builds on continuous advances in basic and applied mRNA science, delivery technology and manufacturing, and has allowed the development of therapeutics and vaccines for infectious diseases, immuno-oncology, rare diseases, cardiovascular diseases and autoimmune diseases. Moderna has been named a top biopharmaceutical employer by Science for the past seven years. To learn more, visit www.modernatx.com.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com. (EEO/AAP Employer)
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