Customer-Facing Ruby on Rails Developer

As a Customer-Facing Ruby on Rails Developer, your main responsibilities will include collaborating with customers to provide technical support, ensuring their successful usage of our life science research platform, and working together with the agile development team to implement innovative features. You'll also engage in problem-solving, communicating effectively with both technical and non-technical individuals, and contributing to a positive team environment.

To become a Customer-Facing Ruby on Rails Developer with us, you should have at least 2 years of web development experience, strong proficiency in Ruby and Ruby on Rails, and a good understanding of both frontend and backend technologies. A Bachelor's degree in Computer Science or a related field is required, while a degree in Life Sciences is a significant advantage, especially due to our focus on life science research platforms.

Essential skills for a Customer-Facing Ruby on Rails Developer include excellent interpersonal skills to interact effectively with customers, problem-solving abilities, proficiency in programming languages like HTML, CSS, JavaScript, and experience with tools such as Git, Docker, and AWS. Moreover, being a team player who contributes to a positive and collaborative environment is equally important.

In the Customer-Facing Ruby on Rails Developer role, you will use technologies like Ruby on Rails, along with frontend frameworks such as Angular and React. Familiarity with cloud platforms like AWS, Docker for containerization, and version control systems like Git is highly beneficial. Experience with MySQL and ElasticSearch will enhance your effectiveness in this role.

Yes! We offer a remote work model with flexible hours, allowing you to work from home while balancing your professional and personal life. Additionally, you may need to travel occasionally for onsite visits, giving you the chance to connect with customers and colleagues in person.

When answering this question, focus on specific projects you've completed using Ruby on Rails. Discuss challenges you faced and how you overcame them, demonstrating your problem-solving skills. Highlight your understanding of both backend and frontend development and mention any relevant technologies you utilized.

Emphasize the importance of clear communication when managing customer expectations. Discuss techniques like regular updates, feedback loops, and setting realistic timelines to ensure customers feel supported and informed throughout the project lifecycle.

Discuss strategies like setting clear goals, using collaboration tools (like Slack or Jira), and scheduling regular team meetings to keep everyone aligned. Share how you foster team spirit even while working remotely and encourage open communication among team members.

Explain your systematic approach to debugging, such as replicating the issue, using logging to identify error points, and employing tools like Pry or Byebug. Illustrate how you focus on understanding the context and make iterative adjustments to resolve issues.

Share your methods for staying updated, such as following industry blogs, participating in online forums, attending webinars, and engaging with communities focused on Ruby on Rails. Mention any particular sources you find useful for learning about new technologies and best practices.

Provide a specific example of a project where you played a key role in developing customer-facing features. Describe your contributions, the impact these features had on user experience, and any feedback you received from customers to showcase the value you added.

Talk about the importance of writing clean and maintainable code. Highlight techniques such as adhering to established coding standards, using meaningful naming conventions, and documenting your code for clarity. Discuss how this contributes to easier collaboration and future development.

Explain your preference for tools like Git due to its powerful branching and merging capabilities, which facilitate collaboration in a team setting. Discuss how version control supports tracking history, managing releases, and ensuring code integrity across different environments.

Be open about your learning process. Talk about how you break down the learning into manageable sections, use online resources, and apply what you learn through projects or contributions to open-source initiatives. Share how you integrate new knowledge into your workflow.

Discuss your awareness of security best practices, such as input validation, using secure authentication methods, and regularly updating dependencies. Explain how you implement security measures during development and testing phases to mitigate risks before deployment.