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Replenishment Supervisor (On-site)

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

We are currently searching for an experienced Replenishment Supervisor, 1st Shift and 2nd Shift to work at our Garland Utah, distribution center. This supervisory position is responsible for directing and leading the process flow to ensure the department’s SLAs are being met. In addition, you’ll develop policies and procedures to enhance and streamline processes, as well as provide hands-on team leadership that includes training, mentoring and coaching employees. The successful candidate will have a strong sense of urgency to excel in a fast-paced environment, plus the ability to perform root-cause analyses to identify the source of errors and implement improvements. You’ll also possess superb attention to detail, an ability to juggle multiple projects and excellent interpersonal skills to help lead and inspire the team to do their best work. 

A day at Lakeshore looks like this: 

  • Planning and monitoring daily labor needs based on immediate and forecasted order and unit volumes 
  • Creating and implementing standards and metrics for the team 
  • Closely monitor order fulfillment activity and adjust bin size and min/max stocking levels to maximize overall warehouse capacity 
  • Understand Inventory movements based on item velocity and operational goals 
  • Detailed understanding of operational goals and special projects to ensure inventory accuracy and placement within the warehouse 
  • Providing team motivation to ensure goals are being met accurately and efficiently 
  • Encouraging teamwork while obtaining a high level of associate morale and recognition 
  • Managing and positioning on-hand inventory to fulfill customer orders 
  • Understanding the goals for the day to effectively communicate achievements and challenges throughout the day 
  • Complying with federal, state and local warehousing, material handling and receiving requirements, as well as enforcing safety policies and techniques 
  • Ensuring the organization and physical appearance of the department are in good standing order 
  • Developing employee performance by appraising, coaching and counseling 
  • Developing ongoing process improvements for all associates to ensure efficient operations 

Qualifications

Got the skills and experience? Here’s what we’re looking for: 

  • Minimum of 2–3 years of leadership and performance management experience required 
  • Experience handling the following power equipment is a plus: cherry picker, sit-down, reach and turret truck 
  • Demonstrated ability to build a high-performance team and an engaging work environment 
  • High-achiever/performer who is results-oriented and strives for maximum service levels 
  • Flexible and dependable personality 
  • Strong relationship-building skills; disciplined and professional 
  • Ability to problem-solve with the needs of the customer and company in mind 
  • Ability to lead a crew and support rules and regulations 
  • Excellent written and verbal communication skills 
  • Strong organizational skills and attention to detail with the ability to manage multiple projects/assignments simultaneously 
  • Excellent time management skills with the ability to prioritize and schedule tasks to ensure the most efficient use of time 
  • Knowledgeability of safety practices and OSHA requirements 
  • Strong interpersonal skills with the ability to work both independently and as part of a team 

Additional Information

And here’s our end of the bargain! 

  • Competitive compensation based on skills and experience, plus a bonus plan
  • Paid leave for new parents to support work/life balance and family bonding
  • Excellent medical/dental and vision coverage—EPO, PPO and HSA
  • 401(k) retirement plan with company contribution (because you will retire someday)
  • Flexible benefits—choose what you like, ignore the rest
  • Generous employee discount
  • Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL9

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What You Should Know About Replenishment Supervisor (On-site), Lakeshore Learning Materials, LLC

At Lakeshore, we're excited to welcome a Replenishment Supervisor to our dynamic team in Garland, Utah! This key role is all about leading our replenishment processes to ensure we meet our service level agreements efficiently. As a Replenishment Supervisor, you'll be responsible for directing workflow, managing daily labor needs, and creating impactful policies that streamline operations. You'll take pride in not just overseeing day-to-day tasks, but also providing hands-on leadership by training and mentoring your team. We are seeking someone who thrives in a fast-paced environment and has a keen eye for detail. Your ability to analyze root causes of errors will be invaluable as you drive continuous improvement initiatives. A typical day might involve adjusting bin sizes or inventory levels to maximize capacity, motivating your team, and communicating effectively with your colleagues. We count on your strong organization and time management skills to juggle multiple priorities while ensuring optimal warehouse operations. If you're looking to make a meaningful impact in an inclusive and innovative environment while fostering a love of learning, Lakeshore is the place for you!

Frequently Asked Questions (FAQs) for Replenishment Supervisor (On-site) Role at Lakeshore Learning Materials, LLC
What are the main responsibilities of a Replenishment Supervisor at Lakeshore?

As a Replenishment Supervisor at Lakeshore, your main responsibilities include managing the daily workflow within the replenishment department, overseeing team operations to meet service level agreements, and ensuring effective inventory management. You'll also have a significant role in training and mentoring staff, developing policies for process improvements, and enhancing team motivation to maintain high performance standards.

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What qualifications do I need to apply for the Replenishment Supervisor position at Lakeshore?

To apply for the Replenishment Supervisor position at Lakeshore, you should have a minimum of 2–3 years of leadership and performance management experience. Familiarity with warehouse power equipment and a proven ability to build and maintain a high-performance team are highly desirable. Strong organizational, communication, and problem-solving skills are essential to thrive in this role.

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How does Lakeshore support the career growth of its Replenishment Supervisors?

Lakeshore is committed to the professional development of its employees. As a Replenishment Supervisor, you will receive hands-on training and mentoring opportunities that foster continuous growth. We're dedicated to creating an engaging work environment where you can sharpen your skills, take on new challenges, and excel in your career path.

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What is the work environment like for a Replenishment Supervisor at Lakeshore?

The work environment for a Replenishment Supervisor at Lakeshore is fast-paced and collaborative, encouraging teamwork and high morale. You'll enjoy a casual dress code and can expect a focus on safety and performance, all while being part of a diverse team that shares a commitment to excellence and innovation in learning.

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What kind of benefits does Lakeshore offer to its Replenishment Supervisors?

Lakeshore provides a comprehensive benefits package for its Replenishment Supervisors, including competitive compensation, a bonus plan, medical/dental/vision coverage, a 401(k) retirement plan with company contributions, paid leave for new parents, and employee discounts. We believe in supporting our employees' well-being and work-life balance!

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Common Interview Questions for Replenishment Supervisor (On-site)
How do you prioritize tasks as a Replenishment Supervisor?

To effectively prioritize tasks as a Replenishment Supervisor, assess immediate needs based on order volumes and deadlines. Use metrics and feedback from your team to allocate resources and adapt to changes swiftly. Your ability to communicate priorities clearly will ensure that everyone is aligned and working toward common goals.

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Can you describe your experience with team leadership and performance management?

In discussing your experience with team leadership and performance management, share specific examples of how you have successfully led a team in your previous roles. Highlight strategies you employed for training and motivating the team, and demonstrate your commitment to fostering a positive work environment that encourages individual growth.

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What strategies do you use to motivate your team?

To motivate your team, be sure to emphasize open communication, recognition of achievements, and fostering a positive culture. Share how you set clear expectations, provide constructive feedback regularly, and encourage collaborative problem-solving to create an inclusive environment that inspires everyone to contribute their best work.

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How do you identify and implement process improvements?

When identifying process improvements, focus on data-driven analysis and solicit feedback from your team. Demonstrate your approach to gathering information on operational inefficiencies and working collaboratively to develop tailored strategies that lead to better productivity and accuracy.

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What safety protocols do you consider essential for your role?

In your response, clearly outline the safety protocols that are vital for a Replenishment Supervisor, such as following OSHA guidelines, conducting regular safety training, and enforcing the proper use of equipment. Highlight your commitment to maintaining a safe work environment and how you ensure compliance.

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How would you handle a conflict between team members?

To handle conflict effectively, remain calm and objective. Acknowledge the concerns of both parties and facilitate a discussion to identify the root cause of the issue. Encourage compromise and collaboration, ensuring that both team members understand the importance of teamwork for overall performance.

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What techniques do you employ for effective inventory management?

Discuss techniques such as using inventory tracking software, adhering to min/max inventory levels, and regularly analyzing item velocity. Your ability to make data-driven decisions will ensure effective inventory management that aligns with operational goals.

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Can you describe a challenging situation you’ve faced as a supervisor?

Identify a specific instance where you encountered a steep challenge, such as a sudden increase in order volumes or team shortage. Explain the strategies you implemented to navigate through the situation, focusing on your leadership style and how you supported your team toward a resolution.

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How do you approach training and developing your team members?

For training and development, highlight your commitment to individual growth. Discuss how you create tailored training plans based on team members' strengths and areas for improvement and how you provide ongoing guidance and support for their professional development.

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Why do you want to work as a Replenishment Supervisor at Lakeshore?

In your answer, express your enthusiasm for Lakeshore's mission of fostering a love of learning and how it resonates with your personal and professional values. Share what excites you about the specific role and how your skills and experiences uniquely position you to contribute to the success of Lakeshore.

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Founded in 1954, Lakeshore has grown from their first brick-and-mortar store to a leading developer and retailer of top-quality educational materials for early childhood programs, elementary schools and homes nationwide. The company is headquarter...

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Full-time, on-site
DATE POSTED
December 3, 2024

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