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USPS Mail Carrier - job 1 of 2

United States Postal Service• **OFFICIAL APPLICATION MUST BE SUBMITTED AT WWW.USPS.COM/CAREERS***In person application assistance is available Monday through Friday. Please call to schedule an appointment.Job TitleCARRIER (CITY)Facility Location: KANSAS CITY, MO Stations: Barry Woods, Main Office, Gladstone, Hickman Mills, Hodge Park, James Crews, Longview, Martin City, North Kanas City, Parkville, Parkway, Raytown, South Troost, Waldo and Westport.CONTACT INFORMATION: Jamesetta Smith | jamesetta.smith@usps.gov | (816) 374-9137Hours: VARIESDRIVING REQUIRED: Applicants must have a valid state driver’s license, a safe driving record, and at least two years of unsupervised experience driving passenger cars or larger. The driving must have taken place in the U.S. or its possessions or territories or in U.S. military installations worldwide.SALARY RANGE: Starting salary $22.13 per hour paid bi-weeklyBENEFIT INFORMATION: This is a career position which offers excellent benefits. Newly hired employees are covered by the Federal Employees Retirement System (FERS). Upon hire, employees are eligible to contribute into the Thrift Savings Plan (TSP) which is similar to 401(k) plans, and offers matching employer contributions. We offer the option to enroll into the Health Insurance, Group Life Insurance, Dental, Vision and Long-Term Care Insurance Programs as well as Flexible Spending Accounts to cover eligible out-of-pocket health care and dependent care (day care) expenses; accrued vacation and sick leave. In addition, the Postal Service offers a variety of employee discount programs ranging from tuition discounts to cellular service.Persons Eligible to Apply: All U.S. Citizens, lawful permanent resident aliens, citizens of American Samoa or other territory owing permanent allegiance to the United States. Applicants entitled to veterans’ preference and/or covered by the Veterans Employment Opportunity Act may apply for any posted position. Applicants must apply online at www.usps.com/careers to be considered for this employment opportunity. You must have a valid email address to apply as communication regarding employment opportunities, examinations (when applicable), and background checks will be sent by email. Please add the following email domain addresses to your contact list to allow all correspondence to be received - @usps.gov; @psionline.com; @geninfo.com; @uspis.gov. EXAM: If an exam is required and you are invited to take the test, instructions regarding the exam process will be sent to you via email. Please ensure you can receive email messages from our test vendor and follow instructions carefully so you can be considered for this employment opportunity.SCREENINGS: You may receive multiple requests for background checks in regard to this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and nonresponses may result in disqualification for this opportunity. Background Check The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation, the criminal background checks of individuals who have not resided in the United States or its territories for the preceding 5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only, but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S. government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background check because of residency outside the United States, such individuals will be ineligible for Postal employment.Functional PurposeDelivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and procedures commonly used, and with the geography of the area. May be required to carry mail weighing up to 35 pounds in shoulder satchels or other equipment and to load or unload container of mail weighing up to 70 pounds.DUTIES AND RESPONSIBILITIES1. Routes or cases all classes of mail in sequence of delivery along an established route. Rearranges and relabels cases as required.2. Withdraws mail from the distribution case and prepares it in sequence for efficient delivery by himself or a substitute along an established route. Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery.3. Handles undeliverable mail in accordance with established procedures.4. Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail.5. Uses portable electronic scanner as instructed.6. Delivers and collects charges on customs, postage-due, and c.o.d. mail matter. Delivers and obtains receipts for registered and certain insured mail. Signs for such matter, except insured mail, at the post office before beginning route and accounts for it upon return by payments of the amounts collected and delivery of receipts taken.7. Deposits in the post office mail collected on the route upon returning from the route.8. Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route.9. Furnishes customers with postal information and provides change of address cards and other postal forms as needed.10. Reports to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment.11. Becomes proficient, when assigned to a route, in the casing of mail on other routes as assigned.12. Works professionally with other employees in the office.13. May as a substitute carrier, perform clerical duties and be required to pass examinations on scheme of city primary distribution.14. In addition, may perform any of the following duties: check hotels and other establishments to ensure that mail for residents undeliverable as addressed is not improperly held; deliver stamps or other paper supplies to contract or classified stations and other designated delivery points; serves at carriers' delivery window; receive and register where practical, all letters and packages of first-class matter properly offered for registration; case mail and make deliveries on other routes as assigned.Applicants must also be a U.S. citizen or have permanent resident alien status.Job Type: Full-timePay: From $22.13 per hourExpected hours: No less than 40 per weekBenefits:• 401(k)• 401(k) matching• Company truck• Dental insurance• Fuel card• Health insurance• Life insurance• Paid sick time• Paid time off• Paid training• Vision insuranceShift:• 10 hour shift• 12 hour shift• 8 hour shiftWork Days:• Weekends as neededPeople with a criminal record are encouraged to applyShift availability:• Day Shift (Preferred)Ability to Commute:• Kansas City, MO (Required)Work Location: In person

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What You Should Know About USPS Mail Carrier, United States Postal Service

Are you ready to embark on a rewarding career as a USPS Mail Carrier with the United States Postal Service in vibrant Kansas City, MO? This is an exciting opportunity where you can make a real difference in your community by delivering mail and parcels to residents along your established route. As a Mail Carrier, you'll engage with customers daily, providing them with vital postal information and ensuring that their mail reaches them on time, regardless of the weather conditions! You will handle various tasks, including sorting mail, operating a postal vehicle, and using a portable electronic scanner to track deliveries. Plus, you’ll enjoy the benefit of a well-rounded employment package that includes competitive pay starting at $22.13 per hour, along with excellent health and retirement options. This career position is not only about delivering mail; it’s also about building relationships in the neighborhoods you serve. Whether you're picking up letters from street boxes or dropping off important registered mail, every day will present new encounters and the chance to ensure customer satisfaction. If you have a valid driver's license and the desire to thrive in a dynamic work environment, we want to hear from you. The USPS is looking for dedicated individuals ready to contribute to their mission of providing essential services to millions. Embrace this career path that offers stability, career growth, and an engaging workplace. So, are you ready to join our team as a USPS Mail Carrier in Kansas City?

Frequently Asked Questions (FAQs) for USPS Mail Carrier Role at United States Postal Service
What are the main responsibilities of a USPS Mail Carrier in Kansas City?

As a USPS Mail Carrier in Kansas City, your primary responsibilities include delivering and collecting mail along a prescribed route, handling undeliverable mail as necessary, and providing excellent customer service by answering postal inquiries. You will also sort and organize mail for efficient delivery and ensure proper documentation for registered and insured mail items.

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What qualifications are needed to apply for a USPS Mail Carrier position in Kansas City?

To apply for the USPS Mail Carrier position in Kansas City, you must be a U.S. citizen or a lawful permanent resident, possess a valid state driver's license, and have a safe driving record. Additionally, applicants should have at least two years of unsupervised vehicle driving experience, and proficiency in handling physically demanding tasks is essential.

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What benefits do USPS Mail Carriers in Kansas City receive?

USPS Mail Carriers in Kansas City enjoy an attractive benefits package that includes access to health, dental, vision, and life insurance, as well as a retirement plan under the Federal Employees Retirement System (FERS). Other perks include the Thrift Savings Plan (similar to a 401(k)), paid time off, sick leave, and opportunities for professional training.

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How does the application process work for USPS Mail Carrier in Kansas City?

To apply for the USPS Mail Carrier position in Kansas City, candidates must submit an official application online via the USPS careers page. It’s important to provide a valid email address to receive updates about the application process, background checks, and potential examinations. You may also contact the provided email for assistance with the application.

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Is a background check required for the USPS Mail Carrier position in Kansas City?

Yes, a background check is required for all candidates applying for the USPS Mail Carrier role in Kansas City. The inspection service will conduct a thorough investigation, which may include checks by the FBI and state or county backgrounds to assess the applicant's eligibility for employment.

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Common Interview Questions for USPS Mail Carrier
How do you prioritize tasks as a USPS Mail Carrier?

To prioritize tasks as a USPS Mail Carrier, I would first organize and sort mail into the proper delivery sequence to streamline the process. I ensure that urgent or time-sensitive deliveries are addressed first, effectively managing my time and maintaining a consistent schedule.

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Can you describe your experience with customer service?

In my previous roles, I have developed strong customer service skills. I believe that effective communication and attentiveness are key. I always ensure to listen to customer inquiries or concerns while providing accurate postal information and solutions in a courteous manner.

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What would you do if you encounter a delivery issue?

If I encounter a delivery issue, I would first assess the situation carefully, identifying any potential errors or obstacles. I would ensure to follow USPS guidelines for handling undeliverable mail and communicate with my supervisor to seek further assistance if needed.

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Why do you want to work for the USPS?

I am excited about the prospect of working for the USPS because I admire its commitment to service excellence and community engagement. I believe I can contribute positively to the team and thrive in an environment where I can build relationships with customers while ensuring they receive their mail on time.

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What skills do you believe are essential for a successful Mail Carrier?

I believe that strong organizational skills, effective communication, and adaptability are essential for a successful Mail Carrier. Physical stamina is also important, as the role involves walking long distances and handling heavy mail. Lastly, a good understanding of local geography can greatly enhance delivery efficiency.

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How do you manage your time effectively on your route?

To manage my time effectively on my route, I would create a structured plan by preparing my mail in advance. By familiarizing myself with my delivery area and anticipated challenges, I can adjust my pace as needed to ensure timely distribution without compromising service quality.

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How do you handle adverse weather conditions while delivering?

While delivering in adverse weather conditions, I prioritize safety by dressing appropriately and exercising caution. I modify my delivery methods as needed, ensuring I communicate with customers about delays while maintaining professionalism and commitment to completing my route.

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How would you deal with an upset customer?

If I encountered an upset customer, I would first listen attentively to their concerns and validate their feelings. I would then provide accurate information or solutions to resolve the issue. Remaining calm and professional is critical to defusing the situation and restoring their trust in USPS services.

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What do you enjoy most about being a Mail Carrier?

What I enjoy most about being a Mail Carrier is the opportunity to connect with my community. Delivering mail allows me to interact with residents daily, creating a sense of familiarity and belonging while providing a vital service that supports local communication.

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Are you comfortable with the physical demands of the Mail Carrier role?

Yes, I am comfortable with the physical demands of the Mail Carrier role. I understand the job requires walking long distances, lifting heavy packages, and being on my feet for extended periods. Keeping active and maintaining physical fitness is important to me, and I am prepared for the physical aspects of this role.

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Full-time, on-site
DATE POSTED
November 29, 2024

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