Quality Manager

Job Description Join Land O'Lakes, Inc., and help us bring food from farmer to fork, building vibrant communities along the way. We're a global, Fortune 250 company and a farmer-owned cooperative, which means we work for one another--not Wall Street. We're proud to rank a Top Workplace. We offer: Competitive compensation and rewards Best-in-class healthcare for you and your family Powerful savings programs Training and career progression Quality Manager The Quality Manager is responsible for managing the Food Safety and Quality Department, Quality Lab, Audit Process and Food Safety/Security at each facility to ensure quality standards are maintained as required per internal quality system requirements, customer expectations and external regulations. Our Quality Manager supervises and coordinates the activities of the QC staff engaged in performing tests required for quality control of processes and products. Constantly focus on reduction of consumer complaints and process improvement... Support quality mission statement, company quality policy and drive continuous improvement. Experience - Education (Required): Bachelor's in Food Science, Dairy Science, Biology, Chemistry or related field Minimum of 8 years hands-on plant experience in a dairy plant or food industry operations, with a 3 plus years of people leadership supervisory experience PCQI/HACCP Certified, BRC Practitioner preferred Ability to interact with regulatory personnel, including practical audit experience Strong analytical and problem-solving skills Excellent communication skills both verbal and written Excellent interpersonal skills and a collaborative management style to create an engaged, motivated and high performing team Essential Functions: Direct, train, and advise personnel in test procedures and ensure compliance with quality system requirements to deliver safe and quality food products Provide technical support to all facilities, to sales staff, and on new projects and products Investigate and respond to all quality assurance related consumer complaints; exception report, track complaints to determine if trends are developing Analyze monthly consumer complaints analysis and implement timely corrective actions to effectively reduce complaints Design, oversee, update, and review HACCP (Hazard Analysis Critical Control Point) plan Provide leadership coordinating BRC standards, certification & maintenance process Recommend procedures to correct quality deficiencies at each facility Research and recommend new equipment, process and technology to meet with 'industry best practices' for improved control of raw materials, in process and finished goods Maintain calibration programs to ensure lab equipment, weighing scales, kettles, temp controllers, gages and other equipment Supervise internal lab supervisor and oversee internal lab activities Oversee external lab testing and reports as required by BRC and internal quality system. Items for external testing include milk, water, LOL products, environmental samples, ingredients, new products and other Work with suppliers and internal supplier quality team on quality issues. Develop and provide quality assurance KPI, scorecards and reports Ensure that all associates adhere to established FDA (Food and Drug Administration) and GMP (Good Manufacturing Practices) and food safety policies and procedures Establish and monitor laboratory safety programs; review all accident investigations and recommend safety improvement Inspect and audit suppliers as directed Perform monthly Plant audits and follow up till completion Coordinate customer and all other third-party audits, effective implementation of corrective actions and timely closing of all open items Review audits observations, findings, nonconformity. Develop and implement sustainable corrective actions. Maintain complete records for both internal and external records In charge of HOLD program, its disposition and record maintenance In charge of the Pest control program Develop and manage associate training program, help achieve their goals and career advancement Support and contribute to continuous improvement as well as process improvement efforts Implement methods to auto-record test results for improved reliability and e records maintenance Follow HACCP principles and Good Manufacturing Practices Meet all Food, Personal safety, and Regulatory requirements Other duties, as assigned to support quality mission statement Knowledge, Skills, Abilities and Traits: 5 plus years of cheddar cheese experience preferred Extensive knowledge of food systems, food safety and security Training and experience in Food Science or Food Technology Certification in HACCP and PCQI Solid Knowledge of GFSI codes Ability to follow up and verification of effective corrective action implementation Ability to see the matter prior to becoming an issue Report to management on regular basis Supervisory Responsibilities: Direct Responsibility for QA Supervisors and QA Staff. Indirect responsibility for all Manufacturing Staff. Hours: 1st Shift, this role will require off shift hours, weekends and holidays as needed. Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including pre- and post-employment substance abuse testing pursuant to a Drug and Alcohol Policy. Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested. Land O'Lakes endeavors to make Landolakesinc.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8: 00am-4: 30pm CT. Land O'Lakes requires that employees report whether or not they have been fully vaccinated for COVID 19. Employees may be subject to COVID testing and/or vaccine mandates under regulations applicable to Land O'Lakes as a federal contractor and/or a large employer. Requests for accommodation from vaccination requirements for applicable roles will be administered through HR. Refer to this link for definition of fully vaccinated. Salary Range: $80K -- $100K Minimum Qualification Quality ManagementEstimated Salary: $20 to $28 per hour based on qualificationsShow full descriptionCollapse