Job details

Lead Product Manager, Platform

Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

As the Product Manager on the Integrations and Extensibility Platform, develop the vision, roadmap and specifications for the core platform, UI/UX components and solutions powering DocuSign’s end-to-end agreement workflows. In working with engineering, you will drive the design and development of the systems, services, SDKs, and UI/UX components necessary to support solutions built on the extensibility platform to reach the 1M+ customers, 1B+ users and the hundreds of partners. In addition, you will partner with internal and external development teams to discover, design and implement innovative product capabilities. Your objectives are directly linked to business metrics such as usage, partner and customer adoption and satisfaction, along with developer efficiency.

Being successful in this position requires a blend of product ownership, deep understanding of software systems and services, UI/UX components, ability to work with and influence across teams and organizations, know-how in driving large-scale projects from inception to launch, working through ambiguity and competing priorities and a desire to be a strong contributor in an inclusive and collaborative team environment.

This position is an individual contributor role reporting to Sr. Manager, Product Management.

Responsibility

Build and lead the product vision, strategy, roadmap and delivery of the platform
Drive compelling developer experiences on the platform, challenge the status quo and champion an API-first culture across the platform
Develop solution blueprints including UI/UX components in collaboration with product, engineering and design
Translate vision and strategy into product requirements, facilitate a sound design and deliver an efficient solution platform for use across the developer ecosystem
Work closely with developers and product managers across the company to understand and coordinate development of new APIs and services
Define key success metrics and track and report on APIs adoption, usage and experience
Prioritize and manage a product backlog for effective release and sprint planning
Champion the platform and its capabilities with a variety of stakeholders across the company

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

What you bring

Basic

Bachelors or Master’s in Computer Science, Information Systems or equivalent
12+ years of related experience with a Bachelor’s degree; or 8+ years related experience with a Master’s degree; or equivalent experience in technical product management for enterprise cloud/SaaS product/service
Experience working cross-functionally with Engineering, Operations, and Program Management
4+ years of experience building services to scale and performance
Experience collaborating across organizational boundaries

Preferred

Demonstrated success building and managing large-scale technology products and services
Strong organizational and problem-solving skills
Ability to design developer-facing APIs, SDKs and systems
Proven ability to influence and collaborate in a matrixed environment having multiple stakeholders
Excellent written and verbal communication, including experience presenting to senior management

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $165,800 - $265,625 base salary

Washington and New York (including NYC metro area): $157,900 - $234,275 base salary

This role is also eligible for bonus, equity and

benefits.

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.

If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.

Our global benefits

Paid time off

Take time to unwind with earned days off, plus paid company holidays based on your region.

Paid parental leave

Take up to six months off with your child after birth, adoption or foster care placement.

Full health benefits

Options for 100% employer-paid health plans from day one of employment.

Retirement plans

Select retirement and pension programs with potential for employer contributions.

Learning & development

Grow your career with coaching, online courses and education reimbursements.

Compassionate care leave

Paid time off following the loss of a loved one and other life-changing events.

DocuSign Glassdoor Company Review

3.6

DocuSign DE&I Review

4.0

CEO of DocuSign

Allan Thygesen

Approve of CEO

By DocuSign

DocuSign, headquartered in San Francisco, is an American company that allows organizations to manage electronic agreements with electronic signatures across various types of devices.

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