Director, Enterprise Account Management

LeanData helps the world’s fastest-growing companies automate, simplify, and accelerate revenue.

We're seeking a results-driven and accomplished sales leader to grow and mentor our Enterprise Account Management team. As the Director, Enterprise Account Management, you will be at the forefront of driving growth across our enterprise client portfolio, fostering impactful relationships, and ensuring sustained customer success. You will take ownership of driving growth across our existing enterprise client base, cultivating impactful relationships, and ensuring sustained customer success. This pivotal role is integral to LeanData's ongoing success and requires a strategic leader with a proven ability to guide, inspire, and scale high-performing account management teams that consistently deliver results.

Key Responsibilities:

Team Leadership & Development:

• Grow, mentor, and lead a team of Enterprise Account Managers, setting clear goals and providing guidance on account strategies for LeanData’s largest clients.

• Foster a high-performance culture by promoting collaboration, accountability, and continuous learning.

• Ensure the team effectively manages client relationships, drives expansion, and meets Net Retention targets.

Strategic Account Management:

• Develop comprehensive account strategies that drive retention, expansion, and customer satisfaction.

• Guide Account Managers to identify upsell and cross-sell opportunities, leveraging LeanData’s product suite to solve key customer challenges.

• Serve as a trusted advisor to key enterprise clients, cultivating deep relationships to understand their unique goals and pain points.

Client Engagement & Relationship Building:

• Establish and refine processes such as Quarterly Business Reviews (QBRs) to ensure consistent, value-driven engagement with enterprise accounts.

• Act as an escalation point for critical client issues, ensuring timely and effective resolution.

• Partner with Sales, Product, and Customer Success teams to align on client strategies and deliver exceptional outcomes.

Qualifications:

• 3+ Years of leadership experience managing and developing high-performing enterprise account management teams, selling solutions to Fortune 1000 clients within the SaaS sector. 

• 7+ years in a SaaS Enterprise Account Executive or Manager role, with a proven track record of achieving measurable results by expanding into new areas of existing accounts.

• Success in growth-stage companies, with the ability to navigate and thrive with limited oversight.

• Strong business acumen and ability to drive strategy while managing detailed execution.

• Excellent interpersonal, communication, and negotiation skills, with the ability to influence senior stakeholders.

• Experience in managing performance metrics and delivering results across large-scale accounts.

• Familiarity with Salesforce, Salesforce CPQ, CRM, ERP systems, and real-time mission-critical applications is a plus.

• Strong knowledge of strategic sales methodologies, including but not limited to, Value-Based Selling, MEDDPICC, Challenger, and Sandler.

• Willingness to travel up to 30% to build relationships and drive results.

Why work at LeanData:

• Stock options in LeanData for all full-time employees

• Flexible PTO

• Employee insurance premiums up to 90%

• 401K plan

On-Target Earnings for this role will be between $320,000 - $350,000. Around 40% of the OTE will be a performance-based variable.

This position is based in our Santa Clara, CA office, operating on a hybrid basis.

We warmly welcome into the LeanData family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.