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Vice President, Partner Development

The VP of Partner Development will lead and manage the Partner Development department with a focus on strengthening current and future school relationships. This role will work closely with the Director of Partner Intelligence and the Director of Partner Monetization to drive growth, retention, and satisfaction at the client level. Additionally, the VP of Partner Development will play a critical role in fostering collaboration between Sidearm and other key Learfield entities to benefit fans, clients, and the overall business.

Core Focus

  • Driving the partner development team in forging stronger relationships with key clients through high-level leadership, communication, and subject matter expertise.

Key Responsibilities

  • Present and close deals with new and renewal clients, ensuring seamless contract execution and long-term partnerships.
  • Oversee teams handling partner development and technical account management.
  • Advocate for the new vision of Sidearm through high-level communications and meetings with VIP partners.
  • Champion and create awareness around new Sidearm features and functionality, while promoting benefits of collaboration with Learfield subsidiaries.
  • Act as the primary contact for resolving high-level client escalations.
  • Collaborate with the Director of Partner Intelligence to integrate insights into client management practices.
  • Work with the Director of Partner Monetization to ensure sponsorship packages and monetization strategies are seamlessly implemented at the client level.
  • Monitor KPIs for client satisfaction, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).

Required Qualifications

  • Proven experience in presenting and closing deals with both new and renewal clients, with a track record of driving successful partnerships.
  • 15+ years of experience in client-facing roles, with at least 5 years in a leadership capacity.
  • Proven ability to manage cross-functional teams and maintain client satisfaction.
  • Experience in working directly with clients to grow key business objectives.
  • Strong analytical skills to monitor and improve client satisfaction metrics.
  • Excellent communication and problem-resolution abilities.
  • Background in digital platforms or sports technology preferred.

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Average salary estimate

$160000 / YEARLY (est.)
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$140000K
$180000K

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What You Should Know About Vice President, Partner Development, LEARFIELD

Are you ready to take the next big leap in your career? Join Learfield as the Vice President of Partner Development in Dallas, TX! In this pivotal role, you’ll lead our Partner Development department with an unwavering focus on elevating relationships with both current and future school partners. Collaborating with the talented directors of Partner Intelligence and Partner Monetization, you’ll drive client growth, retention, and satisfaction like a pro. Your leadership will be instrumental in forging deeper partnerships, championing the innovative vision of Sidearm, and integrating new features that boost collaboration with Learfield subsidiaries. You’ll also be at the forefront of high-level communications with VIP partners, ensuring seamless contract execution and acting as the primary contact for escalating issues. With your impressive background in client-facing roles and a proven record in successful deal-making, you will oversee the development and technical account management teams while monitoring key performance indicators for client satisfaction. If you have a knack for problem-solving and possess strong analytical skills, you’ll thrive in this environment. Plus, a background in digital platforms or sports tech will give you an edge. Let’s not forget that Learfield values its employees, offering a robust benefits package, including flexible paid time off and a 401(k) plan. Ready to make an impact? Come join us!

Frequently Asked Questions (FAQs) for Vice President, Partner Development Role at LEARFIELD
What are the key responsibilities for the Vice President of Partner Development at Learfield?

The Vice President of Partner Development at Learfield is primarily responsible for presenting and closing deals with new and renewal clients. This involves overseeing teams in partner development and technical account management, advocating for Sidearm’s innovative vision through high-level client communications, and ensuring seamless contract execution. Additionally, the VP acts as a key contact for resolving client escalations and monitors important metrics like NPS and CSAT to drive client satisfaction.

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What qualifications are needed for the Vice President of Partner Development role at Learfield?

To qualify for the Vice President of Partner Development position at Learfield, candidates must have 15+ years of experience in client-facing roles, with at least 5 years in leadership. A proven track record of closing deals successfully and managing cross-functional teams is essential, along with strong analytical skills to monitor client satisfaction metrics. Experience in digital platforms or sports technology is preferred.

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How does the Vice President of Partner Development contribute to client satisfaction at Learfield?

The Vice President of Partner Development contributes to client satisfaction at Learfield by overseeing the partner development team’s efforts to forge strong relationships with clients. By monitoring key performance indicators such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES), the VP ensures that client needs are met and exceeded, creating long-term partnerships that drive growth and satisfaction.

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What kind of team does the Vice President of Partner Development manage at Learfield?

At Learfield, the Vice President of Partner Development manages a diverse team responsible for partner development and technical account management. This leadership role requires collaboration and effective communication within the team to ensure that both current and future client relationships are nurtured effectively, driving successful outcomes and satisfaction.

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What types of benefits does Learfield offer to the Vice President of Partner Development?

Learfield offers a comprehensive benefits package for eligible employees, including medical, dental, and vision insurance, a health savings account, life insurance options, and flexible paid time off, which even extends to parental leave. Additionally, employees benefit from a 401(k) plan and short/long term disability coverage, ensuring both health and financial security.

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Common Interview Questions for Vice President, Partner Development
Can you describe your experience in developing strong partnerships in previous leadership roles?

In answering this question, focus on specific examples of how you've successfully built and maintained partnerships. Discuss strategies you've used, the results achieved, and your approach to client relationship management, emphasizing the importance of communication and collaboration.

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How do you prioritize client satisfaction and monitor key performance indicators?

Highlight your analytical skills and discuss specific KPIs like Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT). Share how you've implemented processes to collect feedback from clients and how you’ve adjusted strategies based on these metrics to enhance client satisfaction.

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What strategies do you use to advocate for a corporate vision among clients?

When responding, emphasize your communication skills and discuss how you craft tailored messages for different clients, aligning your corporate vision with their objectives. Provide examples of past experiences where you successfully communicated a vision and secured client buy-in.

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Describe a time when you had to resolve a high-level client escalation. How did you handle it?

Utilize the STAR method (Situation, Task, Action, Result) to explain a specific incident. Detail the steps you took to address the escalation, including communication with the client and strategies to find a resolution, and share the positive outcome that followed.

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What role does data analysis play in your approach to partner development?

Discuss your experience with data analysis and how you use insights to inform your decisions in partner development. Explain how you’ve leveraged data to pivot strategies, create targeted campaigns, or improve client satisfaction.

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How do you foster collaboration between different departments within a company?

Talk about your experience in cross-functional teamwork and how you encourage communication between departments. Provide examples of initiatives or processes you’ve implemented that have led to successful collaboration.

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What techniques have you found effective in closing deals with new clients?

Share your successful sales techniques. Discuss your approach to understanding client needs, building rapport, and presenting solutions that align with their goals. Highlight specific examples that showcase your deal-closing success.

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How do you keep up with the latest trends in digital platforms and sports technology?

Demonstrate your commitment to continuous learning within the industry. Mention specific resources you utilize, like attending conferences, reading industry publications, or networking with peers to stay updated on trends.

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In your opinion, what is the most challenging aspect of partner development and how do you overcome it?

Discuss a challenge you’ve faced, such as competition or changing client needs, and how you strategically addressed these challenges. Emphasize your proactive approach and problem-solving skills.

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Can you provide an example of a successful sponsorship package you created and implemented?

Share a detailed example of a sponsorship package you designed, including the objectives, key components, and the results. Highlight how you tailored the package to meet client needs and how it benefited both parties.

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The companies, colleges, universities, venues, conferences, and organizations we are fortunate to work with know we are committed to seeing their growth and success. We seek to be partner-first in everything we do, expressing our love through serv...

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April 15, 2025

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