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Business Office Manager

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Job Summary As the Business Office Manager you will direct the day to day functions of the business office. The position requires excellent written and verbal communication skills and the ability to organize and prioritize many tasks effectively. Candidate will have frequent interaction with residents, families and the public, and as such, must be able to present in a professional and friendly manner. The candidate must function as both a team member and leader to ensure that the office runs smoothly and quality service is delivered, supporting team members and leading the way in celebrating team successes. Job Responsibilities Directs processing of accounts receivable, adjustments, private and third party agencies, and census information Manages resident trust funds using RFMS and maintains confidential files Manages collection of residents’ accounts receivable to ensure they are collected in a timely manner Organizes, evaluates and monitors business office operations to ensure these functions are performed effectively and efficiently Verifies insurance coverage Demonstrates ability to bill correctly and collect all monies owed following company collection standards Supervises business office staff and recommends adjustments or corrections as required Education and Experience Requirements 3 - 5 years previous experience in a long-term care business office setting preferred College degree in related field preferred Must possess a thorough understanding of Medicare, Medicaid, private insurance, managed care costing and analysis, accounts receivable/collections, resident funds and accounts payable Exemplary computer skills that include knowledge of the Microsoft Office suite of products as well as prior experience with PointClickCare and RFMS Ability to make independent decisions and problem solve as appropriate Ability to plan, organize, develop, and implement the procedures of the business office Ability to positively interact with personnel, customers, family members, visitors, government agencies/personnel and the general public Why Legacy Health Services? Healthcare is a calling and being part of a family owned and operated company that will invest in YOU will turn that calling into a career. Legacy Health Services offers many career path opportunities, including options for those who are new to healthcare. Whether you want to become a nursing assistant, advance from LPN to RN licensure, obtain your BSN or simply sharpen your skills in a fast paced, rewarding environment, we have a role for you. We are proud to offer Comprehensive benefits package including health, dental, vision, disability and life insurance Career advancement opportunities 401(k) with company match through Fidelity Legacy Health Services is a family-owned and operated post-acute care company based in Parma, Ohio. “Our Family Caring for Yours” is as true today as it was when the company was created over fifty years ago. Legacy Health Services provides a complete continuum of care that includes skilled nursing, assisted living, rehabilitation services, long-term care and affiliates that provide full-time nurse practitioners and hospice care. We provide our residents with compassionate care and quality services to meet all of their needs, both clinical and non-clinical. We value each of our residents as individuals, with unique physical, spiritual, social, emotional and intellectual needs. Our goal is to treat everyone like family- with compassion, respect and kindness. To learn more, visit lhshealth.com We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.

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$60000 / YEARLY (est.)

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$50000K

$70000K

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What You Should Know About Business Office Manager , Legacy Health Services

Are you ready to step into a role that makes a difference every day? As a Business Office Manager at Legacy Health Services in Cleveland, Ohio, you will play a crucial role in directing our business office's daily operations. You’ll be the friendly face and voice our residents, families, and the public interact with, ensuring they feel valued and respected. Your strong communication skills and knack for organization will shine as you handle accounts receivable, manage resident trust funds, and oversee essential business operations. With 3-5 years of experience in a long-term care setting and a solid understanding of Medicare, Medicaid, and insurance processes, you’ll lead our office team to success, fostering a collaborative environment where everyone thrives. Your technical prowess with MS Office, PointClickCare, and RFMS will keep our operations running smoothly. Plus, with our family-owned ethos, you’ll experience a work culture that invests in your growth! We celebrate your contributions and support your professional development every step of the way. Here at Legacy Health Services, we are more than just a company; we are a family committed to providing compassionate care and quality service to all our residents. If you’re passionate about healthcare and eager to make a meaningful impact, consider joining us.

Frequently Asked Questions (FAQs) for Business Office Manager Role at Legacy Health Services

What are the key responsibilities of a Business Office Manager at Legacy Health Services?

As a Business Office Manager at Legacy Health Services, your main responsibilities include directing daily business operations, processing accounts receivable, and managing collection of resident trust funds. You'll supervise office staff, ensuring quality service and efficient workflows. Your role also entails verifying insurance coverage and maintaining confidentiality, all while interacting with residents and families in a professional manner.