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SRE Product Owner

DescriptionMore About the Role:Leidos currently has an opening on the Service Management Integration and Transport (SMIT) Contract for a Site Reliability Engineering (SRE) Product Owner. This is an exciting opportunity to use your experience and leadership skills to successfully execute the mission of the Navy’s largest IT services program. Under the SMIT Contract, the Leidos team is responsible for the core backbone for the Navy-Marine Corps Intranet, including cybersecurity services, network operations, network engineering, service desk, seat support services, and data transport.The SRE Product Owner/Team Lead works closely with the designated SRE team to prioritize and guide the development and implementation of reliability-focused features, tooling, and processes. This role ensures that SRE practices align with business goals and improve the resilience, scalability, and performance of critical systems. The PO advocates for automation, proactive monitoring, and incident management best practices to enhance the end-user experience.The Product Owner will collaborate with other product owners, architects, and the Director to continue to improve and mature our site reliability engineering program processes and procedures. They will have technical leadership over their 6-8 employees and work with SRE Resource Managers.What You'll Get to Do:Product Strategy & Roadmap:•Develop and maintain a product vision and roadmap for SRE initiatives, in alignment with organizational objectives.•Translate business and operational requirements into product features and technical requirements for SRE teams.•Provide backlog management, iteration planning, and decomposition of the user stories. Create and groom short, medium and long-term product roadmaps in agreement with internal and external stakeholders.•Assesses business value and prioritize all stories to ensure work focuses on those with maximum value that align with product strategy.•Work with the SRE stakeholders on establishing an infrastructure automation vision and a roadmap that aligns with the platform's strategic mission and objectives.Stakeholder Engagement:•Serve as the primary point of contact between the SRE team and business stakeholders for all SRE product requirements.•Creates User Stories and Acceptance Criteria, ensuring stories clearly communicate customer/Stakeholder needs to the development team; work with team to clarify stories as necessary.•Participates in team demo, retro, and Inspect and Adapt.Incident and Problem Management:•Act as a key partner in incident response, working with SREs to address high-impact incidents.•Analyze incidents to identify root causes and drive the development of features that prevent recurrence.Reliability & Performance Optimization:•Work with SRE and engineering teams to drive automation, monitoring, and alerting initiatives that enhance system resilience.Documentation & Communication:•Ensure clear documentation and communication of product requirements, progress, and updates to stakeholders.•Embrace and champion Agile development processes and adoption to modern Site Reliability Engineering workflows and practices while providing technical guidance to team members and coworkers on best practices.•Create and publish strategies, implementation, maintenance, and administration guides for SRE platforms.•Review new work proposals that may have an impact with your product(s) and roadmap.•Work with software developers and operations engineers to improve the software delivery process.•Strive to provide internal and external customers with excellent customer service and world-class service.You'll Bring These Qualifications:•Requires B.S. Degree and 8–12 years of prior relevant experience or Masters with 6–10 years of prior relevant experience. May possess a Doctorate in technical domain.•Must be a US Citizen and possess an active DoD Secret Security Clearance.•Must be able to obtain a DoD 8570.01 IAT Level II Certification and must maintain certification while supporting the SMIT Contract.•Must be able to support program execution in classified environments and access SIPRNet from an NMCI location on short notice (local travel).•Ability to travel up to 10% including the potential for OCONUS travel.•Exceptional written and oral communication skills including producing technical analysis/reports, presentations and executive level briefings with internal and external stakeholders.•Ability to review requirements, comprehend, and solution capabilities that satisfy customer requirements.•Ability to work in a highly collaborative, forward thinking, and innovation-driven environment.•Experience with Agile and DevSecOps/SRE concepts and best practices.•Hand-on experience with Atlassian products (Jira, Confluence, Bitbucket, etc.).•Hands-on experience administrating/maintaining SRE platform via Ansible playbooks.•Strong experience in automating tasks with scripting languages like PowerShell, or Python.•Working knowledge of the Risk Management Framework (RMF), DISA STIGs.These Qualifications Would be Nice to Have:•Previous work experience providing support to the NGEN-NMCI program is highly desired.•Previous people leadership and mentoring experience.•Certified Scrum Product Owner (CSPO).•Advanced/Professional level vendor certifications (Azure).•ITILv4 and Agile SAFe certifications or applicable experience.Original Posting Date:2024-12-10While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range $104,650.00 - $189,175.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.#Remote
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$104650K
$189175K

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What You Should Know About SRE Product Owner, Leidos

Are you ready to take on an exciting challenge as an SRE Product Owner at Leidos in Suffolk, VA? In this role, you’ll work at the heart of the Navy’s largest IT services program, helping to shape the backbone of the Navy-Marine Corps Intranet. You’ll lead a dedicated team of Site Reliability Engineers, prioritizing the development of resilience-focused features and automation tools to improve system performance and user experience. Your strategic vision will guide the SRE initiatives and ensure that they align with the organization's objectives. You’ll collaborate closely with business stakeholders, translating their needs into actionable user stories, while managing product backlogs and roadmaps. Plus, your hands-on experience with Agile methodologies and SRE best practices will be crucial as you engage the team in proactive incident response and performance optimization activities. Together, you and your team will embrace innovation and drive automation processes that enhance service reliability. If you’re passionate about shaping the future of IT services and enjoy working in a dynamic, collaborative environment, then we want to hear from you!

Frequently Asked Questions (FAQs) for SRE Product Owner Role at Leidos
What are the key responsibilities of an SRE Product Owner at Leidos?

The SRE Product Owner at Leidos plays a pivotal role in directing the development of reliability-focused features while ensuring alignment with business objectives. Core responsibilities include managing product vision and roadmaps, translating operational requirements into technical specifications, and serving as the primary liaison between SRE teams and stakeholders. This role involves prioritizing tasks that maximize business value, participating in incident management, and fostering practices that enhance system resilience.

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What qualifications are needed to apply for the SRE Product Owner role at Leidos?

To apply for the SRE Product Owner position at Leidos, applicants must hold a relevant B.S. degree and possess significant experience in IT and project management, ideally 8-12 years, or 6-10 years with a Master's degree. An active DoD Secret Security Clearance is required, along with certifications such as DoD 8570.01 IAT Level II. Successful candidates will be well-versed in Agile methodologies, SRE concepts, and possess exceptional communication skills.

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How does the SRE Product Owner collaborate with other teams at Leidos?

Collaboration is key for the SRE Product Owner at Leidos. This role requires close interaction with other product owners, architects, and Director level staff to streamline the development process and enhance site reliability engineering practices. You'll participate in team demonstrations, retrospectives, and ensure that user stories effectively communicate requirements, fostering a culture of continuous improvement across teams.

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What types of technologies does an SRE Product Owner at Leidos work with?

As an SRE Product Owner at Leidos, you will engage with a range of technologies including Atlassian products such as Jira and Confluence for project management, as well as automation tools like Ansible for maintaining SRE platforms. Experience with scripting languages such as PowerShell or Python for task automation is also essential. Familiarity with cybersecurity frameworks and service delivery processes is highly beneficial.

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What is the salary range for the SRE Product Owner position at Leidos?

The salary for the SRE Product Owner role at Leidos ranges from $104,650 to $189,175, depending on experience, qualifications, and other relevant factors. This pay range serves as a guideline, and actual compensation may vary based on internal equity and market data, among other considerations.

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Common Interview Questions for SRE Product Owner
Can you describe your experience with incident response in your previous roles?

When answering this question, highlight specific incidents you managed, explaining how you collaborated with your team to troubleshoot and resolve issues. Discuss tools and approaches you used for incident detection and root cause analysis, and emphasize your ability to learn from incidents to prevent future occurrences.

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How do you prioritize user stories for the SRE team?

To effectively prioritize user stories, I assess business value, complexity, and the alignment of tasks with our overall product strategy. I engage stakeholders for input, use frameworks like MoSCoW (Must have, Should have, Could have, Won't have), and rely on empirical data from previous sprints to guide decisions.

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What Agile practices do you consider essential for the success of an SRE team?

Essential Agile practices include regular sprint planning, daily stand-ups, retrospectives, and continuous integration and deployment methodologies. These practices foster open communication, allow for rapid adjustments based on feedback, and encourage a culture of teamwork and shared responsibility within the SRE team.

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How do you foster a culture of continuous improvement within your team?

Fostering continuous improvement involves encouraging team members to provide feedback and promote a safe space to discuss lessons learned. Implementing regular retrospectives, celebrating successes, and iterating on processes based on constructive critiques help establish a proactive improvement culture.

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Can you give an example of a successful SRE project you led?

When discussing a successful project, focus on your role, the challenges faced, the solutions implemented, and the outcomes achieved. Clearly articulate how you collaborated with stakeholders, utilized SRE best practices, and drove automation initiatives that improved system reliability and performance.

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What tools and technologies do you prefer to use in site reliability engineering?

I prefer tools that enhance automation and monitoring, such as Ansible for configuration management, Prometheus and Grafana for system monitoring, and Jira for managing user stories. I find that combining these tools with scripting languages like Python facilitates seamless automation and operational efficiency.

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How do you handle conflicting priorities from stakeholders?

Handling conflicting priorities requires clear communication and stakeholder engagement. I would facilitate meetings to discuss the impact of each request, assess the business value, and work with stakeholders to identify the most critical needs while striving for a collective agreement on prioritization.

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What strategies do you use to ensure effective communication within distributed teams?

For effective communication within distributed teams, leveraging collaboration tools like Slack or Microsoft Teams is essential. I also establish regular check-ins, encourage the sharing of updates via documentation, and foster an open-door policy for discussing challenges and successes to keep everyone aligned and engaged.

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How do you measure the success of your SRE initiatives?

Measuring success involves tracking key performance indicators (KPIs) such as uptime, incident response times, SLOs (Service Level Objectives), and user satisfaction. Analyzing these metrics over time provides insights into the effectiveness of initiatives, allowing for data-driven decisions on improvements.

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What experience do you have with DevSecOps, and how does it relate to SRE?

My experience with DevSecOps emphasizes the integration of security at every stage of the development life cycle, which directly complements SRE practices. By fostering collaboration among development, security, and operations teams, I ensure that security considerations are inherent components of our reliability and performance metrics.

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Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. At Leidos, our mission is to make the world safer, healthier, and mor...

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December 19, 2024

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