Job details

Client Success Account Executive (Employers)

LetsGetChecked is seeking an experienced Account Executive to manage and grow relationships with Employer clients. Ideal candidate should excel in building client relationships, identifying program success metrics, and achieving expansion goals.

Skills

Exceptional program management skills
Effective discovery skills to uncover client needs and feedback
Strong written and verbal communication skills
Strategic account oversight supporting consultative selling techniques
Experience with technical integration facilitation and methods

Responsibilities

Own client relationship from contract execution through lifetime with LGC
Build strong relationships within assigned clients and understand their business operations, objectives, and challenges
Achieve client satisfaction, retention, and revenue growth goals
Develop and manage client business plans, benchmarks, and milestones
Drive growth through additional tests, services, and populations
Ensure client value and ROI through relationship management, business reviews, and reporting

Education

5-7+ years of account management experience
Experience in the health tech sector, preferably in healthcare, clinical, wellness, or digital health industries
Startup environment experience