APARTMENT LEASING CONSULTANT/ COMMUNITY ADMINISTRATOR (Montecito Apartments) - Rancho Cucamonga, CA
About Us: Lewis Apartment Communities is a leading property management company dedicated to providing exceptional living experiences to our residents. We own and manage a portfolio of high-quality apartment communities across the Inland Empire area of Southern California. We are seeking an Apartment Leasing Consultant/ Community Administrator to join our team and contribute to our commitment to excellence.
Career Overview: As an Apartment Leasing Consultant/ Community Administrator, you will be the first point of contact for prospective residents and play a crucial role in creating a positive and welcoming atmosphere in our communities. Some of your responsibilities as a leasing consultant will be to use your strong sales skills to assist potential residents in finding their perfect home and ensuring a smooth leasing process. As a Community Administrator you will work with the Community Director and staff to provide a variety of services to current and potential residents.
Responsibilities as a Leasing Consultant:
- Greet and engage with prospective residents, providing tours of the community and available units with a strong sales focus.
- Conduct thorough and informative property tours, highlighting key features and amenities while effectively showcasing the benefits of living in our communities.
- Explain leasing policies, answer questions, and utilize your sales acumen to encourage applicants to complete the application process.
- Maintain up-to-date knowledge of property availability, pricing, and special promotions, using this information to drive sales.
- Build and maintain strong relationships with current residents to promote resident retention.
- Assist in the preparation of leasing agreements and related paperwork, ensuring clarity and accuracy.
- Perform market research to stay informed about competitive properties and market trends, leveraging this information to improve sales strategies.
- Collaborate with the property management team to meet and exceed leasing goals and occupancy targets.
- Contribute to the development and implementation of marketing strategies that emphasize our competitive edge and attract potential residents.
Responsibilities as a Community Administrator:
- Managing the resident services desk
- Administering monthly rent collection
- Posting rent, notices and following up on delinquencies
- Maintaining resident files
- Managing incoming mail/packages/resident deliveries
- Working alongside the maintenance and leasing staff
- Answering phones/email
- Handling resident inquiries/questions
- Promoting an overall positive, proactive first and lasting impression of the community
Note: These responsibilities are a general summary of the job duties performed. Other duties may be required, as needed.
Skills to help you Succeed:
- Previous sales experience, preferably in upscale retail/consumer sales, property management, or other applicable sales products, services, or industries.
- Excellent communication and interpersonal skills, with a strong ability to close sales.
- Proficiency in common office software, such as MS Outlook, Word, etc. Experience with property management software (e.g., OnsSite, Yardi, AppFolio) is a plus.
- Willingness to work weekends is required (your days off are during the week).
Your Pay: $22.50- $23.50/hour plus a strong sales commission structure leads you to a starting annual salary potential of high $45k-high 50+k/year to start, or more depending on your community and performance.
Other Perks: $650 allowance for stylish work attire with $450 each subsequent year, $60/month cellphone allowance, annual bonus and pay raise eligibility, a variety of medical and dental benefits plans, $36/month for clothing dry cleaning, a 401K savings plan with company match, apartment discounts, vacation time, advancement potential and much more.