Sales Fulfillment & Logistics Manager

The Sales Fulfillment & Logistics Manager at LICORbio is responsible for leading order management processes, overseeing shipment schedules, and managing product allocations. This role requires effective coordination with Sales, Marketing, and Logistics teams to ensure timely delivery and customer satisfaction.

To be successful as a Sales Fulfillment & Logistics Manager at LICORbio, applicants should have a Bachelor’s degree in a Business or Technical field, along with a minimum of five years of relevant experience in Manufacturing, Supply Chain, or Logistics roles, showcasing strong analytical skills and customer interaction experience.

The Sales Fulfillment & Logistics Manager plays a crucial role in ensuring that customer orders are processed accurately and shipped on time. By addressing shipment issues and communicating effectively with both customers and internal teams, the manager significantly enhances the overall customer experience.

Essential skills for the Sales Fulfillment & Logistics Manager at LICORbio include strong leadership abilities, excellent communication and organizational skills, proficiency with ERP systems, and the ability to analyze and improve logistics processes while working collaboratively across different functions.

In the role of Sales Fulfillment & Logistics Manager at LICORbio, individuals utilize various standard software applications such as Microsoft Excel, ERP/MRP systems, and shipping management tools. These resources help manage product shipment schedules, order processing, and team coordination.

As a Sales Fulfillment & Logistics Manager, it's crucial to articulate your previous roles in logistics management. Highlight specific experiences where you successfully coordinated shipments, handled customer interactions, and collaborated with sales teams to meet delivery targets.

Discuss the importance of having a robust shipping schedule and clearly defined communication channels. You might also want to mention your experience with forecasting demand and proactive problem-solving to avoid delays.

Effective conflict resolution relies on communication and understanding both teams' perspectives. Discuss the importance of regular meetings and collaborative problem-solving to foster alignment on goals and expectations in your approach.

Highlight your experience with ERP and MRP systems, as well as any shipping management software like FedEx or UPS systems. Providing concrete examples of how you've utilized these tools can showcase your technical proficiency.

Sharing a specific case where you implemented an improvement in logistics processes, such as reducing shipping times or improving order accuracy, will demonstrate your project management skills and ability to drive results.

Discuss your experience with key performance indicators (KPIs) in tracking logistics performance, and how you utilize data analysis tools to identify trends and areas for improvement.

Explain your experience in staying updated about DOT and IATA regulations. Mention your attention to detail when preparing shipping documentation and how you train your team on compliance measures.

Describe how you prioritize staff development through training and cross-training initiatives, fostering a culture of accountability and continuous improvement within your team.

Provide insights into your systematic approach for conducting cycle counts, investigating discrepancies, and implementing measures to ensure accurate inventory management.

Discuss your collaborative efforts with Sales and marketing to establish realistic shipping forecasts, and describe how you adjust plans based on sales trends and customer demands across varying product categories.