Wholesale Operations Associate

Your report card comments didn't surprise your parents when they read:
"It may not seem like play to the others but _____ runs the room like a tiny CEO in sneakers, color-coding juice boxes and scheduling playdates like a boss."
"A little bundle of plans and post-its, always ready with a checklist and a chuckle.”
"Very helpful! Currently teaching other kids the fine art of tying their shoes and keeping their buttons buttoned."
They knew. It's like you were born to create order in the world. Well, buttoned-up you, your dream job just posted. We get you AND we need you!

IMPORTANT DETAILS

• This role is hybrid, with Wednesdays and Thursdays in-office, and could be based in either our Hudson, New Hampshire where we recently opened our brand new Factory (Click to view) or from our Boston office.
• This application will take some time to complete. We chose the questions with intention. If you don't answer them, we’ll assume you're not serious about joining the team. This is your chance to share more about yourself than a resume can convey. You may want to read all the questions before beginning your answers. Some find it helpful to compose answers in another format and paste them into the application.
• Our compensation strategy combines robust market data for companies our size and an innovative bonus program.
• Everyone who applies will get a response from a human.

Read on!

YOUR OBJECTIVE

You’ll support the day-to-day operations of our wholesale business by managing key processes, systems, and reporting. As a vital part of the Wholesale team, you’ll help ensure our partners have what they need to succeed—on time, every time—while contributing to team-wide operational excellence.

YOUR JOB

Essential Duties and Responsibilities

• You support accurate and efficient order management, data entry, and reporting for wholesale accounts
• You ensure the accuracy of key wholesale platforms, including SAP and NuOrder
• You prepare and update sales tools, reports, and collateral to support the Sales and Operations teams
• You ensure smooth execution of seasonal and in-season activities in partnership with partner with Sales, Planning, IT, and Logistics
• You ensure open orders, custom programs, and delivery timelines are tracked and timely
• You document and improve operational workflows and SOPs
• You support trade show and event logistics, including order processing, materials coordination, and post-show reporting

YOUR EXPERIENCE AND QUALIFICATIONS

• You bring the knowledge gained from 1–2 years of experience in wholesale operations, merchandising, customer service, supply chain, or a related field (internships count!)
• You Strong attention to detail and organizational skills
• Proficiency with Excel and comfort learning systems (e.g., SAP, NuOrder, CRM tools
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Collaborative mindset and strong communication skills

YOUR PERSONAL ATTRIBUTES

• You are curious, detail-oriented, and proactive
• You enjoy making things run more smoothly and efficiently
• You’re a team player who communicates clearly and supports others
• You’re eager to learn and grow in the wholesale and operations space
• You know and understand the impact of our mission and the Life is Good Superpowers
• You are skilled and comfortable working independently and as part of a team of dynamic, creative professionals

YOU'LL KNOW YOU'RE SUCCESSFUL WHEN

• You meet your goals and help your team achieve theirs
• You are viewed by all who know you as having a consistently and authentically positive impact on others
  You have gained the confidence of the Wholesale team as a capable problem-solver

We have two delightful locations: The Arthouse, located in the innovative and thriving Fort Point neighborhood, where our community is full of green space, outstanding food, and entertainment options, and beautiful, scenic Hudson, New Hampshire, and have just moved to a new facility surrounded by green space, where we offer an on-site gym with showers, top quality Medical, Dental, Vision, Flexible Spending Accounts, Life, AD&D, Short and Long-Term Disability, 401(k) plan with a match, Paid Time Off (PTO), 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs. Through your work, you'll contribute to growing our social mission: The Playmaker Project

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.