Life Sciences Client Partner, Portfolio Head - Remote

The Client Partner is the “CEO” and P&L owner of one or multiple client accounts who owns our senior-level client relationships and successfully ensures the quality, integrity, value, and financial metrics of the portfolio. Our ideal candidate will also act as the primary point of contact for Clients, Delivery Teams, Technology Practices, and Consulting Teams within the Life Sciences Business Unit. He or she will be involved in developing and implementing account strategies, architecting, and overseeing delivery approaches, building successful relationships, and owning business results.

Req.#384114562

RESPONSIBILITIES

• Manage all commercial aspects of the client and/or portfolio accounting including revenue, profitability, contracts, pricing, forecasting
• Serve as our clients’ first line of contact and trusted advisor, providing leadership across joint EPAM-client teams while ensuring optimal levels of productivity, service, communications, & quality
• Bring creativity, curiosity, and innovation with a positive energy to help clients not just execute on their current programs, but also realize new business and technical opportunities tied to their mission and strategy
• Engage with senior and C-level stakeholders across all areas of the business on a regular basis, delivering a continuous flow of business building and improvement ideas, while securing relationship and performance feedback
• Bring current digital and industry domain experience to clients and the Business Unit, staying abreast of emerging trends, unique opportunities, and challenges. Ability to understand and articulate how these trends/opportunities/challenges affect the client’s business and proactively develop opportunities from them
• Align with the BU Head and other Portfolio owners, Client Partners, Practice Leads, Delivery Managers and Senior Leadership to co-develop/support account plans and strategies for delivery, client satisfaction, and growth
• Shape solutions that bridge strategy and plans to real-world execution; properly scoping/pricing engagements with delivery team counterparts, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
• Regularly open new opportunities and closing of contracts including: Support sales/pre-sales activities by assessing opportunities, responding to RFP’s, creating proposals and presentations

REQUIREMENTS

• 15+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions within a software development or management consulting organization
• 5+ years working in a Life Sciences environment; preferably within Research / Drug Discovery, Clinical Development, and/or Commercial
• Demonstrated technical and Life Sciences domain credibility: Knowledge of technology, business models, subject matter, and trends within Biotech and Pharma industries. Of particular interest is Digital Transformation + Execution, Agile/DevOps, Big Data, Analytics
• Passion and demonstrated track record for solving challenging scientific, business, and technical problems and making complex things simple
• Fundamental understanding and demonstrated appreciation for human-centered design, compelling user experience, and how these ties to technical solutions
• Experience managing and monitoring performance metrics across large scale accounts and account portfolios in a clear and quantified way
• Ability to effectively balance account management, business development and sales activities
• Superb verbal and written communication, with seasoned presentation skills and proven ability to determine sales messaging, participate in orals and lead negotiations
• Proven ability to manage large and complex client engagements under high stress and competition to successful completion
• Strong leadership, people development skills and passion to recruit, counsel, develop and retain staff

BENEFITS

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
• Paid Holidays - nine (9) total per year
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

ABOUT EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

ADDITIONAL

• This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process
• This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $152k - $250k In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position