Associate Director EWI Digital Compliance

The purpose of the Associate Director – EWI Digital Compliance role is to support ongoing initiatives to ensure digital compliance for all non-Enterprise Web InitSativie (EWI) websites. The associate director is responsible for leading and supporting department-level processes to enable the development and implementation of non-EWI websites in accordance with regulatory requirements and compliance and governance strategies. The Associate Director reports directly to the Senior Director, Digital Compliance and Governance. 

Key Objectives/Deliverables: 

• Provide operational support and monitor processes to assess, audit, and facilitate risk and compliance reviews across the third-party/non-EWI websites effectively. 

• Support third-party sites to meet regulatory (e.g., privacy), compliance, and technical requirements by directing them to appropriate process, procedures, and guidance documents. 

• Support the Website/Mobile App governance by acting as the expert on website global processes, collaborating with Tech@Lilly, various cross-functional teams across the US and IBU, brand teams, legal / privacy, and external agencies to guarantee the successful launch, and/or updates of global websites. 

• Understand common website compliance requirements (e.g., cookie/digital tracking technology requirements, consent and privacy notice obligations, accessibility) and be able to relay those requirements to cross-functional teams and external agencies 

• Establish and maintain relationships with suppliers who manage non-EWI websites ensure seamless, prompt delivery of deliverables (e.g. consent widget implementation, cookie approvals, accessibility, masterbrand deliverables) 

• Establish and implement processes to evaluate and mitigate risks or other non-compliance gaps and communicate critical compliance-driven updates 

• Proactively identify ways to steadily progress improve the productivity, efficiency, and quality associated with risk evaluations and compliance requirements 

• Understand and apply Lilly's website and app processes and help operationalize new processes that support the digital enterprise. 

• Create reporting for key compliance metrics 

• Lead through barriers, proactively seek solutions, and manage conflicts to facilitate a smooth transition to future states, ensuring alignment with stakeholders. 

• Deliver effective communication, both oral and written, so that compliance requirements are efficiently understood and effectively implemented. 

• Identify and resolve issues proactively, partnering with internal and external teams to deliver compliant and efficient websites and mobile apps. 

• Work with internal and external partners to simplify complex situations into effective solutions. 

• Demonstrate the ability to work cross-functionally and bring teams together to implement timely solutions. 

Minimum Experience/Personal Skill Requirements: 

• Bachelors degree 

• 5+ years of operations, project management, digital development, or digital marketing experience 

• Experience in at least one of the following Lilly functional groups: Marketing, Procurement, Compliance, Privacy, Third Party Risk Management, Quality, Digital Engagement, Tech@Lilly, or other marketing support organizations 

• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

Strong Preferences: 

• Demonstrated process/systems management experience 

• Knowledge of digital development lifecycle, compliance adherence, and technology solutions 

• Demonstrated strong teamwork with excellent interpersonal and communication skills. 

• Proven ability to lead change and influence leadership at various levels, with or without direct authority. 

• Demonstrated negotiation and facilitation skills to effectively manage and resolve conflicts. 

• Ability to work independently, act on feedback, and exhibit strong self-awareness and emotional intelligence (EQ). 

Additional Preferences:  

• Ability to understand technical concepts, distill for non-technical stakeholders, and synthesize required actions 

• Demonstrated leadership with the ability to drive positive change toward a vision through collaboration 

• Ability to work with complexity, provide simple solutions, manage multiple projects, and learn proactively and agilely 

• Strong verbal and written communication skills, with a commitment to collaboration and team success 

• Experience delivering client-focused solutions and proven planning and organizational skills 

• Professional experiences working with diverse teams and populations, exemplifying inclusivity 

• Business process improvement/Six Sigma methodology experience and expertise 

• Privacy, data risk, and or enterprise risk assessment experience 

• Alliance Management or third-party experience 

• Demonstrated ability to successfully work cross-functionally to deliver business results 

• Demonstrated ability to analyze data, consolidate, interpret and present information to cross-functional groups 

• Demonstrated strong teamwork, interpersonal and communication skills 

• Demonstrated negotiation and facilitation skills 

• Demonstrated ability to influence leadership at various levels of the organization 

• Proven ability to implement and complete operational processes 

• Ability to work independently and influence without direct authority 

• Demonstrated enthusiasm and ability to work under pressure in an evolving space