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Regional Sales Director - Southeast

WHO WE ARE

Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.


Lindblad Expeditions is seeking a Florida-based Regional Sales Director for the Northeast region. This role will be responsible for sales and marketing initiatives to develop, maintain, and service travel advisor relationships to drive revenue within an assigned territory (FL, GA, SC, NC, AL, MS, TN, KY, OH).


Candidates must understand small ship expedition travel and be able to communicate the sales benefits effectively. This position requires a self-motivated individual with excellent written and oral communication skills. This home-based position reports to the Vice President of Field Sales and will work with a collaborative sales team to reach and exceed overall company goals.


Key Responsibilities:
  • Create a strategic plan for the region to reach and exceed sales and revenue goals, and to contribute to North America and overall company goals. 
  • Grow profitable sales through new and existing accounts.  
  • Develop engagement with existing accounts through product training, communication, sales incentives, and marketing. 
  • Leverage Salesforce for client relationship management and reporting. 
  • Identify new accounts and opportunities. 
  • Build collaborative sales and marketing plans for key accounts with specific sales targets.  
  • Conduct regular in-person sales calls on a pre-planned weekly and monthly basis within the given territory.  
  • Provide clients with regular and informative updates on productivity and progress; inspire and influence them to reach sales goals. 
  • Analyze, track and report sales in region to management, and identify successes and opportunities.  
  • Conduct influential and engaging product training and sales presentations. 
  • Provide relevant content, assets, and offers to accounts for timely promotion to drive sales. 
  • Represent company at regional and national industry trade shows, seminars, and events to promote Lindblad Expeditions.  
  • Assist in coordination of ship inspections and onboard educational opportunities.  
  • Manage an established regional budget for partner marketing, events, and travel. 
  • Work in collaboration with the sales team to develop sales, training, and marketing tools for the retail travel trade.  
  • Contribute innovative solutions, client feedback, competitive intelligence, and support to sales and marketing. 
  • Perform other duties as required. 


Qualifications:
  • Strong knowledge of Expedition travel.
  • Minimum 5 years of sales experience in the expedition cruise, adventure, or luxury travel industry, including a demonstrable track record of revenue growth.  
  • Strong relationships with US Retail Agencies, Wholesaler and Tour Operator markets.
  • Bachelor’s degree or comparable industry experience.
  • Creative, resourceful, and solution-oriented
  • Extremely sound organizational, management and communication skills, including public speaking. 
  • Demonstrated ability to work independently and handle multiple tasks.
  • Must be able to travel 50-75%, and work remotely (home-based position).
  • Must be based in Florida.


Other Skills / Abilities:
  • Proficient computer skills in the Windows operating system, including Microsoft Office (Word, Excel, PowerPoint); Webinar software; CRM, and social media.
  • A working knowledge of Seaware and Salesforce desirable.
  • Strong skills in time management, handling multiple tasks, setting priorities, and meeting deadlines. 
  • The ability to work independently as well as with others in a team environment. 


$100,000 - $110,000 a year
This role is eligible for an annual bonus, based on performance.

OUR BENEFITS

• Travel benefits for employees and their family 

• Voyage of Discovery trips for employees to travel as guests  

• Health insurance including Medical, Dental, Vision  

• 401(k) plan with employer match  

• Long-Term Disability, Life & AD&D Insurance

• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care  

• Pre-Tax Commuter Benefit  

• 7-8 Paid Holidays

• 2-3 Floating Holiday Options (pro-rated per start date)

• Up to 15 days of vacation (pro-rated per anniversary year)

• Parental Leave

• Sick/personal days per city & state ordinance

• Pet Insurance discount


Communication Skills 

Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos.   Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor. 

 

PHYSICAL DEMANDS 

While performing the duties of this job, the employee is frequently required to sit, talk and hear.  The employee will also be required to write and type.  The employee is occasionally required to stand, walk, and reach with hands and arms.  


COMPENSATION STATEMENT

Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.


For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.


EQUAL OPPORTUNITY EMPLOYER STATEMENT

At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.


Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.

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Average salary estimate

$105000 / YEARLY (est.)
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$110000K

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What You Should Know About Regional Sales Director - Southeast, Lindblad Expeditions

Are you passionate about travel and sales? Lindblad Expeditions is looking for a Regional Sales Director - Southeast to join our dynamic team! Based in Florida, this role focuses on the exciting world of expedition travel. As a pioneer in this field with deep roots extending back to the 1960s, we pride ourselves on delivering unforgettable travel experiences to our guests. In this position, you'll develop and maintain relationships with travel advisors across several states to drive revenue in your assigned territory, which includes places like Florida, Georgia, and South Carolina. Your expertise in small ship expedition travel will be invaluable as you strategize to exceed sales goals and nurture existing accounts. You’ll collaborate closely with a passionate sales team while leveraging sales tools like Salesforce for effective client relationship management. This isn’t just a job; it's a chance to inspire others and make travel dreams a reality. You'll engage in product training and deliver compelling presentations, ensuring that clients are excited about the offerings we bring to the table. Strong management, communication skills, and a love for adventure are needed for this role. If you're ready to embark on a new journey with Lindblad Expeditions and share the exhilaration of discovery with the world, we invite you to apply today!

Frequently Asked Questions (FAQs) for Regional Sales Director - Southeast Role at Lindblad Expeditions
What are the main responsibilities of a Regional Sales Director - Southeast at Lindblad Expeditions?

As the Regional Sales Director - Southeast at Lindblad Expeditions, your main responsibilities include developing and executing strategic sales plans for a designated territory, nurturing relationships with travel advisors, driving revenue through both new and existing accounts, and performing regular sales calls. You will also conduct product training, provide marketing support, and manage the regional budget for partner marketing and sales initiatives.

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What qualifications are needed to become a Regional Sales Director - Southeast at Lindblad Expeditions?

To qualify for the Regional Sales Director - Southeast position at Lindblad Expeditions, candidates should have a strong knowledge of expedition travel, a minimum of 5 years of sales experience in the cruise or luxury travel industry, and a bachelor's degree or relevant industry experience. Exceptional communication skills, organizational abilities, and the capacity for independent work and extensive travel are also crucial for success in this role.

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How does Lindblad Expeditions support the Regional Sales Director - Southeast in achieving sales goals?

At Lindblad Expeditions, the Regional Sales Director - Southeast receives comprehensive support in achieving sales goals through collaborative efforts with a dedicated sales team, access to innovative marketing materials, ongoing product training, and engagement with industry networks. The role also leverages Salesforce for reporting and client relationship management, enabling streamlined communication and tracking of sales efforts.

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What travel opportunities do employees have as a Regional Sales Director - Southeast at Lindblad Expeditions?

Employees at Lindblad Expeditions, including the Regional Sales Director - Southeast, enjoy unique travel benefits such as Voyage of Discovery trips where they can experience our offerings firsthand as guests. This not only provides a deeper understanding of the product but also enriches their ability to sell the experiences effectively.

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Is the Regional Sales Director - Southeast position at Lindblad Expeditions a remote or office-based role?

The Regional Sales Director - Southeast position at Lindblad Expeditions is a home-based role, allowing for flexibility and the ability to work remotely. However, candidates should expect to travel extensively within the designated territory for sales calls, training, and industry events.

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Common Interview Questions for Regional Sales Director - Southeast
Can you describe your experience in the expedition travel industry?

When asked about your experience in the expedition travel industry, focus on specific roles and achievements that align with the Regional Sales Director position. Highlight any sales goals you've exceeded, your familiarity with expedition offerings, and your relationships with travel advisors or operators that helped you thrive in this industry.

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How do you prioritize your sales activities and manage your time effectively?

When responding to how you prioritize sales activities, share techniques that have worked for you, such as using CRM tools like Salesforce to track leads, setting clear weekly goals, and scheduling regular check-ins with key accounts. It's essential to illustrate your ability to manage tasks efficiently while remaining adaptable to changing circumstances.

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What strategies would you employ to build relationships with travel advisors?

To build strong relationships with travel advisors, express your intention to provide value through training sessions, timely communication, and personalized engagement. Discuss your previous successes in building networks and how you maintain those relationships to increase sales and loyalty.

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Can you give an example of a successful sales campaign you've led?

When discussing a successful sales campaign, detail the objective, your specific actions, the tools you utilized (like targeted advertising or promotions), and the impressive results achieved. Use metrics and feedback from clients or colleagues to substantiate your success.

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What do you find most challenging about sales in the travel industry?

When addressing challenges in travel sales, provide a balanced perspective by sharing a specific challenge alongside how you've navigated it. This may include fluctuations in booking patterns, competition, or client engagement, and how your adaptability and problem-solving skills allowed you to overcome those obstacles.

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How do you ensure that you are staying informed of industry trends?

To demonstrate your commitment to staying informed about industry trends, highlight your methods, such as subscribing to travel industry publications, attending trade shows, networking within the industry, and using social media to engage with other professionals. Describe how this knowledge benefits your sales strategy.

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In your opinion, what make expedition travel unique compared to other travel sectors?

During your answer, emphasize the unique aspects of expedition travel, such as the focus on exploration, small ship capabilities, cultural immersion, and environmentally conscious tourism. This showcases your passion for the industry and your understanding of what sets Lindblad Expeditions apart.

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Describe a time when you had to give impactful feedback to a team or client.

Share an example where you successfully provided constructive feedback in a way that spurred positive change. Detail the situation, your approach to delivering feedback, the context, and how your words resulted in enhanced performance or better outcomes for both the team and the client.

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How would you approach a potential high-value account that is currently unresponsive?

In answering this question, demonstrate your critical thinking by outlining a multi-step approach to reconnecting with the high-value account. This might include researching their previous interactions, sending personalized communications, proposing partnership opportunities, or inviting them to exclusive events or trainings to rekindle their interest.

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What tools or techniques do you utilize for sales tracking and reporting?

When discussing sales tracking and reporting tools, mention software such as Salesforce that you have used in the past, along with spreadsheet tools for data analysis. Talk about how you set measurable metrics to gauge success and your overall strategy for continuous improvement based on analytics.

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Get in touch with your inner nature buff on one of Lindblad Expeditions' adventure travels. Lindblad Expeditions is a ecotourism company that offers about 50 small-ship cruises to Antarctica, Alaska, Egypt, Galapagos, and other remote corners of t...

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Full-time, remote
DATE POSTED
December 6, 2024

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