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SMB Relationship Manager, Sales Solutions - job 1 of 7

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Relationship Manager to join our Sales Solutions team in acting as a trusted adviser and bringing value to our customers. You will be responsible for helping our customers effectively engage with the LinkedIn network using our professional talent solutions. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities:

  • Drive revenue by prospecting and building pipeline while building strong personal relationships with potential clients
  • Close new business consistently at or above quota level
  • Develop and execute on a strategic plan for the territory and create reliable forecasts
  • Work to develop and circulate the set of best practices that will be the foundation of this growing team
  • Listen to the needs of the market and share with product and marketing teams

Qualifications

Basic Qualifications:

  • 2+ years of applicable sales experience

Preferred Qualifications:

  • BA/BS degree or equivalent in a related field
  • Experience with SaaS sales, sales hunting and Salesforce.com platform
  • Experience with recruitment media and recruiting
  • Experience working in the recruitment consulting or staffing industry
  • Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
  • Excellent communication, negotiation and forecasting skills
  • Demonstrated ability to find and manage high-level business in an evangelistic sales environment
  • Ability to gather and use data to inform decision making and persuade others
  • Ability to assess business opportunities and read prospective buyers
  • Ability to orchestrate the closure of business with an accurate understanding of prospect needs
  • Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Suggested Skills:

  • Negotiation
  • Relationship Building
  • Strategic Planning
  • Forecasting 

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $101,000 - $145,000 USD OTE. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor .

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Additional Information

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$123000 / YEARLY (est.)
min
max
$101000K
$145000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About SMB Relationship Manager, Sales Solutions, LinkedIn

Looking to make a significant impact in your career as an SMB Relationship Manager? Join LinkedIn's dynamic Sales Solutions team in New York, NY, where we strive to create real connections and tangible results for our clients. As a Relationship Manager, you will act as a trusted adviser, dedicated to helping our customers engage with the LinkedIn network through our cutting-edge professional talent solutions. Your role is not just about driving revenue; it’s about fostering strong personal relationships and advocating for our clients' success. You will prospect potential clients, close new business above quota, and develop strategic plans that pave the way for growth. At LinkedIn, we believe in flexible work environments and offer a hybrid model that balances home and office work based on team needs. You’ll thrive in an inclusive culture that values trust, care, and fun, providing you with the tools to succeed. This role requires not just sales experience but a genuine passion for helping businesses grow and thrive using LinkedIn's resources. You'll collaborate closely with product and marketing teams, leveraging insights from the market to enhance our offerings. If you are a strategic thinker with excellent communication skills and a knack for building relationships, we can’t wait for you to join our team and transform how businesses utilize the LinkedIn platform!

Frequently Asked Questions (FAQs) for SMB Relationship Manager, Sales Solutions Role at LinkedIn
What are the responsibilities of an SMB Relationship Manager at LinkedIn?

As an SMB Relationship Manager at LinkedIn, your responsibilities will include driving revenue by building a robust pipeline through prospecting and establishing strong personal relationships with potential clients. You'll close new business consistently, develop and execute territory strategies, and share best practices within your growing team. Your role will require you to listen to market needs and provide feedback to product and marketing teams.

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What qualifications are required for the SMB Relationship Manager position at LinkedIn?

To qualify for the SMB Relationship Manager role at LinkedIn, you should have at least 2+ years of applicable sales experience, preferably in SaaS sales. A BA/BS degree or equivalent in a related field is also preferred. It’s beneficial to have experience with Salesforce.com, recruitment media, and working in the staffing industry. Excellent communication, negotiation, and strategic planning skills are essential.

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What skills will help me succeed as an SMB Relationship Manager at LinkedIn?

Successful SMB Relationship Managers at LinkedIn possess great negotiation skills, strong relationship-building capabilities, and strategic thinking. Being skilled in forecasting and utilizing data for decision-making will also be beneficial. The ability to understand and assess business opportunities, as well as effectively communicate with prospective clients, ensures success in this role.

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What does the compensation look like for the SMB Relationship Manager role at LinkedIn?

The pay range for the SMB Relationship Manager position at LinkedIn is between $101,000 and $145,000 OTE, based on factors such as skill set, depth of experience, and specific job location. The overall compensation package may also include an annual performance bonus, stock options, and other benefits.

Join Rise to see the full answer
How does LinkedIn support the career growth of SMB Relationship Managers?

At LinkedIn, we prioritize the professional growth of all employees, including SMB Relationship Managers. We offer various training resources, mentorship opportunities, and a culture that fosters continuous learning. Our commitment to inclusion and career development ensures that you will receive the support necessary to excel in your role.

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Common Interview Questions for SMB Relationship Manager, Sales Solutions
Can you describe your sales process as an SMB Relationship Manager?

In your response, outline your approach starting from prospecting and initial customer engagement to closing deals and following up post-sale. Highlight the importance of building long-term relationships and understanding client needs in the sales process.

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How do you prioritize and manage your territory as an SMB Relationship Manager?

Discuss methods for effectively segmenting your territory based on potential value and client needs. Emphasize how you leverage data to inform your planning and ensure consistent engagement with high-priority clients.

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What strategies do you use to close deals successfully?

Share specific techniques you have used, such as addressing client objections, showcasing value propositions, and timing your closing efforts appropriately. Illustrate how you personalize your approach for each client.

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How do you handle rejection or setbacks in your sales career?

Frame your answer to reflect resilience. Discuss the importance of learning from these experiences, staying motivated, and using setbacks as opportunities for growth.

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What role does teamwork play in your success as an SMB Relationship Manager?

Explain how collaboration with teams, such as marketing and support, enhances your sales efforts. Provide examples of successful projects that required teamwork.

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How do you keep up with industry trends that affect your sales strategies?

Discuss various resources you use, such as publications, webinars, and networking groups. Emphasize the importance of staying informed to tailor your sales strategies effectively.

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Can you provide an example of a successful sales strategy you implemented?

Share a specific example detailing your approach, the challenges you faced, and how the strategic execution led to achieving your goals. Highlight creativity and adaptability in your strategy.

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How would you educate a new client on how to use LinkedIn’s talent solutions?

Describe a step-by-step approach to onboarding clients. Emphasize clarity, patience, and making the learning experience interactive to ensure they fully grasp the software's features.

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What metrics do you believe are most important for an SMB Relationship Manager?

Outline key performance indicators (KPIs) such as client acquisition rates, revenue growth, and client satisfaction scores. Discuss how these metrics inform your decision-making and strategy.

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Why do you want to work as an SMB Relationship Manager at LinkedIn?

Share your enthusiasm for networking and helping businesses succeed. Highlight your alignment with LinkedIn's values and mission, ensuring you communicate a passion for being part of their team.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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Full-time, hybrid
DATE POSTED
April 20, 2025

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