Associate Director, Creator Operations

The Associate Director, Creator Operations at Linqia holds a key position that encompasses overseeing the execution of influencer marketing campaigns. This role involves managing a skilled team, ensuring campaign workflows are efficient, and maintaining a client-centric approach throughout the process. The individual will also drive operational excellence, mentor team members, and collaborate with cross-functional departments, ensuring high-quality influencer sourcing and onboarding while staying on top of industry trends.

To be considered for the Associate Director, Creator Operations at Linqia, candidates should have 7-8 years of experience in campaign execution or client services, with at least 3 years in a leadership position managing a team. A strong operational mindset, excellent communication skills, and a passion for optimizing client experiences are also crucial. Familiarity with influencer marketing, social media, and the ability to balance strategic oversight with hands-on execution are additional assets for success in this role.

Success for the Associate Director, Creator Operations at Linqia is defined by the ability to efficiently lead a high-performing team in delivering flawless influencer marketing campaigns. Metrics may include client satisfaction, campaign performance, operational efficiency, and the successful timely execution of campaigns. Additionally, fostering innovation within the team and maintaining strong cross-departmental collaboration are also key indicators of success.

At Linqia, the culture is vibrant and dynamic, characterized by a strong emphasis on innovation, collaboration, and growth. As an Associate Director in Creator Operations, you will find yourself in a supportive environment that values intelligence and individuality. The company is dedicated to ensuring that each team member thrives and enjoys their work. Integrity, fun, and a customer-first attitude are woven into every part of our workplace ethos, making Linqia an exciting place to grow your career.

Linqia is committed to the professional growth of its employees. As an Associate Director, Creator Operations, you will have various growth opportunities, including leadership development programs, industry conferences, and continuous learning pathways focused on marketing trends and strategies. This role also encourages mentorship and collaboration with teams across the company, allowing you to broaden your skills and advance your career within the influencer marketing landscape.

Highlight your leadership experience and how you’ve guided your team to success in executing campaigns, focusing on both strategy and day-to-day operations. Provide examples of how you've motivated team members and fostered a collaborative environment.

Discuss your approach to establishing clear communication channels, regular updates, and feedback loops with clients while ensuring the team aligns with client expectations. Share specific strategies you’ve implemented to improve client relations.

Explain the methodologies or frameworks you’ve applied to optimize workflows, increase efficiency, and enhance the overall quality of campaign execution. Use examples to illustrate how these strategies positively impacted previous projects.

Share a specific challenge and focus on your problem-solving approach. Detail the steps you took to overcome the obstacle and the positive outcome that resulted, emphasizing your ability to think strategically under pressure.

Demonstrate your knowledge of current industry trends and how they might affect Linqia’s operations. Discuss examples of trends you have incorporated or addressed in your previous roles, and consider how they might create both challenges and opportunities.

Discuss techniques you use to build team camaraderie, such as regular check-ins, team-building activities, and a culture of open feedback. Highlight experiences where these strategies led to improved team performance.

Outline the key performance indicators (KPIs) or analytics tools you’ve used to evaluate campaign effectiveness. Explain how you interpret data to make strategic decisions and improve future campaigns.

Talk about your conflict resolution philosophy. Share examples of how you’ve mediated disputes or encouraged collaboration in the face of differing opinions, and how these interventions benefited the team.

Describe from concept to execution how you led the campaign, focusing on goals, strategies employed, the collaboration involved, and measurable outcomes. This showcases your expertise and practical experience.

Emphasize the importance of communication, transparency, and exceeding expectations in building lasting client relationships. Share a specific instance where your efforts resulted in enhanced client satisfaction.