Business Operations Manager (Remote)

Remote

Our mission is to make payments safer and easier for everyone. We started with a consumer product (privacy.com) that helps people spend more safely using virtual payment cards. Then we launched a simple, modern API to make our payment and card issuing infrastructure available to other startups, fintechs, and brands. Today, that infrastructure is known as Lithic, and it powers billions of dollars in payments for some of the most innovative companies in the world.

Lithic is a remote-first company and has a distributed team with an office in New York. That means that if you want to work remotely, you can! If you want to drop by the office or work fully in-person, you can do that, too! We’ve raised $100M+ from top-tier investors including Index, Bessemer, Stripes, and Tusk Venture Partners, with a recent Series C that will help us scale.

Lithic is hiring a Business Operations Manager to execute on projects and plans that optimize and improve how we operate, lead and manage new initiatives, and empower our team to work better, faster, and more thoughtfully. You’ll wear multiple hats and drive impactful projects across the company. We encourage you to apply even if you don’t meet every requirement listed below! 

Job responsibilities: 

• Work cross-functionally to execute on high-impact projects and implement new processes that directly impact our ability to scale our operations.
• Drive implementation of short- and long-term efforts that directly impact growth and scale
• Solve complex business challenges crossing multiple teams & functions 
• Identify opportunities to iterate, optimize, and automate our operations
• Define and build new processes that support all areas of the company
• Use data & analytics to analyze products and processes and measure progress towards our goals 

Qualifications: 

• Demonstrated experience in an operations function or fintech, startup, or consulting environment
• A “get things done” mentality; you can dissect problems, seek information, identify solutions, corral resources, and deliver results with a high degree of autonomy
• A demonstrated history of being a team player with a desire to jump in and be “hands on” as needed.
• Analytical skills; proficiency in SQL and Excel
• Sound judgment and decision making. Comfort with ambiguity.
• An ability to quickly learn complex and technical concepts
• Superior communication skills - ability to prioritize and efficiently and transparently communicate goals and results at a team, executive, and company level. Strong writing, communication, and presentation skills.

Salary: $113,000 - $140,000

Benefits: 

• Health, vision, and dental insurance 
• Unlimited PTO
• 401(k) match 
• Life Insurance and AD&D policy 
• 3% cashback on all Privacy purchases
• Remote-first