Job details

NOC Engineer

LivePerson is the global leader in enterprise conversations, using Conversational AI to transform the relationship between brands and consumers. They seek a NOC Engineer with experience in monitoring services and troubleshooting incidents.

Skills

GCP background
Linux operational experience
Excellent verbal and writing skills in English
Networking knowledge
Multitasking skills

Responsibilities

Monitor LivePerson services and servers
Handle incidents to ensure service availability and performance
Trigger operational procedures for production incidents
Troubleshoot production incidents
Manage internal incident notifications
Interact with the LivePerson Support division

Benefits

Medical, dental, and vision insurance
401K
Public holidays and discretionary PTO
Tuition reimbursement
Access to professional counselors

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LivePerson Glassdoor Company Review

2.9

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CEO of LivePerson

John Sabino

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By LivePerson

LivePerson helps brands create Curiously Human™ digital experiences. We want to give every person a trusted and loving conversational AI that would help them fulfill their most important intentions around things like their health, finances, and r...

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FUNDING

Public

DEPARTMENTS

Information Technology

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE