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Area Director of Group Sales

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

Purpose:

As Area Director of  Group Sales, you will be responsible for cultivating and managing a diverse portfolio of corporate and association group accounts. With a focus on innovation and collaboration, you will drive revenue generation and enhance the hotel’s presence in key markets, aligning with our vision at Loews Hotels & Co. 

Essential Functions and Responsibilities

  • Identifies sources of group & individual reservation volume opportunities for the hotel and establishes solicitation programs to maximize sales capture of identified opportunities
  • Be responsible for and implements a sales action plan to develop designated market segments
  • Develops active communications and close rapport with, Loews National Sales Office, Third parties and other sources of sales information and support
  • Administers outbound sales programs to deliver qualified leads to other Loews Hotels
  • Achieves personal sales goals as designated by the Director of Sales
  • Executes sales trips and attends trade shows beneficial to designated market segments as specified in the annual marketing plan
  • Participates in key industry events and organizations that bring national and local exposure
  • Provides a resource to Sales Managers by reviewing business leads, proposals and contracts.
  • Provides reports of activities as requested by Area Director of Sales
  • Decisiveness
  • Agility in multitasking
  • Ability to make decisions on imperfect information

Supportive Functions and Responsibilities

  • Respects guidelines of confidentiality and code of ethics in all company areas.  Represents Loews Hotels in a professional manner at all times.
  • Promotes and applies teamwork skills at all times
  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
  • Is polite, friendly, and helpful to guests, management and fellow employees
  • Executes emergency procedures in accordance with hotel standards
  • Complies with required safety regulations and procedures
  • Attends appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Complies with hotel standards, policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards

Qualifications

  • Excellent communication skills – oral and written
  • Excellent networking, negotiation and presentation skills required.
  • Able to work flexible hours to include client entertainment
  • Must be a skilled leader, have strong organizational skills, and have thorough knowledge and understanding of hotel operations.
  • Must be actively involved in key industry organizations and seen as a leader for the hotel
  • Northeast Region or National Association experience is preferred but not required.
  • Experience with group and transient markets
  • Experience with business related to diplomatic visits, consulates and royalty from international markets.
  • Excellent communication and organizational skills, ability to speak multiple languages is preferred.
  • Outstanding presentation skills, both oral and written presentation
  • Highly analytical, creative problem solver and strong leadership skills
  • Experience with basic computer programs such as Microsoft Office. Experience with Delphi and OPERA is a plus.
  • Able to work a flexible schedule, including weekends and holidays

Education:

  • College degree

Experience:

  • Must have 7-10 years sales experience, with at least 5 years of experience in the national market.
  • Experience in Hotel sales is required.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Area Director of Group Sales, Loews Hotels & Co

Join the dynamic team at Loews Arlington Hotel and Convention Center as the Area Director of Group Sales! If you thrive on building relationships and have a knack for driving revenue, this is the perfect opportunity for you. Located in the heart of the premier sports and entertainment district, this state-of-the-art resort offers five restaurants, two pools, and extensive event space, catering to a variety of corporate and association group accounts. In this role, you'll tap into your innovative spirit and collaborative approach to identify reservation opportunities and implement effective sales strategies. You'll work closely with the Loews National Sales Office, attend industry events, and maintain rapport with key stakeholders all while achieving your personal sales goals. From managing outbound sales programs to providing valuable insights and support to Sales Managers, no day will be the same! Plus, with the chance to represent Loews Hotels in a professional manner and participate in exciting industry events, you'll feel truly engaged in the company’s mission. If you have a solid 7-10 years of sales experience, ideally in hotel sales, and possess strong communication and organizational skills, we want to hear from you! The hospitality industry is about making connections, and as the Area Director of Group Sales at Loews Arlington, you’ll be at the forefront of forging those relationships. So, if you're ready to enhance our hotel's presence and make a real impact, apply today!

Frequently Asked Questions (FAQs) for Area Director of Group Sales Role at Loews Hotels & Co
What responsibilities does the Area Director of Group Sales have at Loews Arlington Hotel?

As the Area Director of Group Sales at Loews Arlington Hotel, your main responsibilities will include managing a diverse portfolio of corporate and association accounts, identifying reservation opportunities, and implementing effective sales action plans. You will also build relationships with the Loews National Sales Office and other sales sources, execute sales trips, and attend trade shows, all aimed at maximizing revenue and enhancing the hotel's market presence.

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What qualifications are needed for the Area Director of Group Sales position at Loews Arlington Hotel?

For the Area Director of Group Sales position at Loews Arlington Hotel, candidates should possess 7-10 years of sales experience with a minimum of 5 years in the national market, ideally with hotel sales. Strong communication, leadership, and organizational skills are essential, alongside familiarity with industry associations and an analytical mindset to navigate the competitive landscape effectively.

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How does the Area Director of Group Sales contribute to the hotel's revenue at Loews Arlington Hotel?

The Area Director of Group Sales at Loews Arlington Hotel plays a crucial role in revenue generation by identifying and capturing group reservation opportunities. Through strategic planning, active communication with the sales team, and participation in industry events, you will drive qualified leads and ensure a steady flow of business into the hotel.

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What skills are essential for success as an Area Director of Group Sales at Loews Arlington Hotel?

Essential skills for success as an Area Director of Group Sales at Loews Arlington Hotel include excellent verbal and written communication, strong negotiation and presentation abilities, and effective multitasking skills. Familiarity with hotel operations, networking within the industry, and the ability to work flexible hours for client entertainment will also contribute to your success.

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Can you describe the team environment at Loews Arlington Hotel for the Area Director of Group Sales role?

The team environment at Loews Arlington Hotel for the Area Director of Group Sales role is collaborative and supportive. Sharing knowledge and promoting teamwork is highly valued, allowing you to work closely with Sales Managers, the National Sales Office, and other hotel departments to achieve common goals and deliver exceptional service to clients.

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Common Interview Questions for Area Director of Group Sales
How do you prioritize leads as the Area Director of Group Sales?

It's important to maintain an organized approach when prioritizing leads. I focus on analyzing potential revenue, client relationships, and the urgency of the booking. Utilizing CRM tools can help track interactions and follow-ups, allowing me to effectively prioritize and ensure no opportunity is missed.

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Describe a successful sales strategy you implemented in your previous roles.

In my previous roles, I analyzed market trends and developed targeted marketing campaigns that focused on emerging industry sectors. By collaborating with local business associations and attending community events, we increased local awareness and drove new bookings, significantly boosting revenue.

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What do you believe sets Loews Arlington Hotel apart from its competitors?

Loews Arlington Hotel stands out due to its premier location, exceptional service, and comprehensive amenities, including a vast meeting space and diverse dining options. Our focus on personalizing the guest experience and building authentic relationships with clients truly differentiates us in the competitive landscape.

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How would you handle a situation where you have a conflict with a team member?

Resolving conflicts requires open communication and a candid approach. I would address the issue directly with the team member, aiming to understand their perspective while expressing my own. Together, we would work towards a solution that maintains team harmony and furthers our sales goals.

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What metrics do you use to measure your success as an Area Director of Group Sales?

Key metrics include revenue generated from booked leads, client retention rates, the number of new accounts secured, and overall customer satisfaction scores. Regularly reviewing these metrics helps me identify areas for improvement and adjust strategies to meet and exceed sales goals.

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How do you stay updated with industry trends that impact hotel sales?

I actively engage in industry forums, webinars, and networking events to gain insights from peers. Subscribing to hospitality publications and following trends in travel and events also keeps me informed, allowing me to adapt strategies in real-time to align with market demands.

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Can you discuss your experience with technology in sales, especially with tools like Delphi and OPERA?

I have extensive experience using sales and hospitality software tools such as Delphi and OPERA. These systems assist in managing bookings, generating reports, and forecasting needs, which are essential for strategic planning and effective communication with clients and stakeholders.

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What approach do you take to ensure exceptional service for group clients?

My approach involves understanding the unique needs of group clients and establishing clear communication from the onset. Regular check-ins, tailored packages, and ensuring our staff is properly trained to anticipate and meet group requirements go a long way in providing exceptional service.

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What strategies do you use to build rapport with corporate clients?

Building rapport with corporate clients starts with listening to their needs and being responsive. Regular follow-ups, personalized interactions, and hosting events where they can experience our offerings firsthand foster strong relationships and encourage long-term partnerships.

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How do you manage your time effectively in a fast-paced hospitality environment?

Effective time management involves setting clear priorities and utilizing tools for scheduling and reminders. I break tasks into smaller, manageable segments and use downtime for phone calls or follow-ups, ensuring that all responsibilities are addressed, even in a busy environment.

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Loews Hotels & Co aspires to Welcome You like Family, meaning we care for you just as we care for our own. Our culture is rooted in providing an inclusive environment for all team members, guests, partners and neighbors, one where we treat everyo...

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Full-time, on-site
DATE POSTED
April 17, 2025

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