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Head of Sales

About Lyric

Why we built Lyric: supply chains are as critical & complex as ever → every day, large enterprises are faced with trillions of possibilities for their supply chain → powerful algorithms are required to optimize these supply chain decisions (i.e. AI) → large enterprises are unable to leverage supply chain AI at scale due to (a) the rigidity & limited scope of point solutions (“buy”) and (b) the immense investment required to develop in-house (“build”).......until now (cue dramatic music in the background)......

Enter Lyric: an enterprise AI platform for supply chains - when enterprises evaluate whether to buy or build decision-making engines for their supply chains, we provide the best of both worlds thanks to: 

  1. Our deep catalog of supply chain AI products that are available out-the-box to optimize networks, allocate inventory, schedule routes, plan fulfillment capacity, promise orders, propagate demand, build predictions, analyze scenarios, and much more (buy

  2. Our platform-first approach enables business & technical users end-to-end composability for supply chain decision science with no-code, their code, or even forking our code (build).   

At Lyric we’re building a new era in supply chain, with the team best equipped to build it. We’ve been at the intersection of supply chain & algorithms for 20+ years, which led us to a deep conviction that global supply chains needed something like Lyric. We’re proud to say that since our inception in Dec. 2021, this conviction has now been validated many times over. This is thanks to our double-digit number of Fortune 500 Customers (Smurfit WestRock, Estee Lauder, Coca-Cola, Nike, and more) who are innovating on their own terms every day on Lyric.  After an incredible 2024, we expect 2025 to be even more of a rocket ship, and we can’t wait to see what our current & future customers are empowered to build with us next.

About the role 

As Head of Sales at Lyric, you will join us at a pivotal moment in our growth journey. Reporting directly to the CEO, you'll be responsible for building and scaling our enterprise sales function. This role combines strategic leadership with hands-on execution—you'll refine our sales playbook and methodologies while directly managing and coaching a team of top-tier Account Executives. The ideal candidate will thrive in a fast-paced environment, bringing structure and scalability to our sales processes while driving consistent revenue growth through enterprise deals. 

What you’ll do

  • Drive end-to-end deal generation and closure, ensuring alignment with business ARR targets. 

  • Refine sales playbook and execution strategy, contributing to pricing strategy and implementation of an effective sales methodology.

  • Serve as a player-coach, directly managing a team of Account Executives to achieve their quotas, while also being able to “show them how it’s done” as needed. 

  • Plan and provide regular forecasting across the book of business.

  • Collaborate closely with cross-functional teams to ensure seamless onboarding, implementation, and ongoing customer satisfaction.

  • Attend industry events, conferences, and trade shows to expand professional networks and generate leads.

  • Guide design of sales enablement tools and workflows (CRM, lead gen tools, pipeline management, outreach automation).

Who you are 

  • An experienced sales leader with 7-10+ years of direct sales management experience. 

  • Deep enterprise software experience, particularly in either: Supply Chain Software or Enterprise AI solutions.

  • An ability & clear willingness to balance the tactical day-to-day with setting a high growth company up for scale.

  • Experience as a sales leader amongst different stages of rapid scale. 

  • Proven track record of consistently exceeding quota and scaling enterprise sales teams.

  • Experience implementing sales methodologies and processes in high-growth environments.

  • Strong consultative selling background (this is not a straight forward B2B SaaS selling motion as it typically requires more depth, context, and curiosity). 

  • Strong analytical skills with a data-driven decision-making approach.

  • Outstanding communication and presentation skills at the executive level.

Location: Remote - US. Some travel required.

Compensation: The annual compensation range for this position is $400,000- $500,000 in on-target earnings OTE. 50% of the on-target earnings are paid as a base salary and the remaining 50% is variable compensation that is earned based on achievement against revenue goals. You will also receive equity in Lyric.

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CEO of Lyric
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Andrew Kitchell
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Average salary estimate

$450000 / YEARLY (est.)
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$400000K
$500000K

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What You Should Know About Head of Sales, Lyric

At Lyric, we're on a mission to revolutionize supply chains through our cutting-edge enterprise AI platform, and we’re looking for a dynamic Head of Sales to join our ranks. In this remote role, you’ll directly report to our CEO and spearhead our strategic expansion efforts. As the Head of Sales, your expertise will be paramount in crafting and executing a robust sales playbook while leading a high-performing team of Account Executives. Imagine the excitement of closing enterprise deals with significant Fortune 500 clients like Coca-Cola and Nike, all while contributing to an innovative product that is positioned at the intersection of supply chain efficiency and AI technology! You’ll not only refine our sales methodologies and collaborate with cross-functional teams to ensure seamless customer experiences, but you'll also be actively involved in generating leads at industry events. We need someone with at least 7-10 years of sales management experience, particularly within the enterprise software or supply chain sectors, who thrives in fast-paced environments and has a knack for balancing tactical execution with long-term growth strategies. So, if you're ready to take the next step in your career and help us scale at breakneck speed, Lyric is the place for you!

Frequently Asked Questions (FAQs) for Head of Sales Role at Lyric
What does the Head of Sales role at Lyric involve?

The Head of Sales at Lyric plays a critical role in building and scaling our enterprise sales function. This involves driving end-to-end deal generation and closure while refining our sales playbook and managing a team of Account Executives to achieve their quotas. Your strategic insights and hands-on leadership are essential for ensuring our sales processes are structured for scalability.

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What qualifications are needed for the Head of Sales position at Lyric?

To excel as the Head of Sales at Lyric, you should have 7-10+ years of direct sales management experience, especially in enterprise software, supply chain software, or AI solutions. A proven track record of exceeding sales quotas and experience in implementing efficient sales methodologies in high-growth environments is also crucial.

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How does Lyric support its Head of Sales in achieving targets?

Lyric provides the Head of Sales with robust tools and resources to drive success, including access to a deep catalog of supply chain AI products, sales enablement tools, and ongoing support from cross-functional teams to ensure seamless customer onboarding and satisfaction.

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What is the compensation structure for the Head of Sales role at Lyric?

The compensation for the Head of Sales at Lyric ranges from $400,000 to $500,000 in on-target earnings. This includes a base salary and variable compensation based on meeting revenue goals, with additional equity in the company to ensure that your interests align with Lyric's growth.

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Is the Head of Sales position at Lyric remote?

Yes, the Head of Sales position at Lyric is fully remote within the US, offering flexibility while demanding some travel for industry events and other networking opportunities.

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What skills are essential for the Head of Sales role at Lyric?

Successful candidates for the Head of Sales position at Lyric should demonstrate strong consultative selling skills, outstanding communication abilities at the executive level, and excellent analytical skills for data-driven decision-making to effectively lead the sales function.

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What impact can the Head of Sales have at Lyric?

As Head of Sales, your impact at Lyric will be significant. You'll help shape the company's sales strategy, build high-performing teams, and drive revenue growth while being at the forefront of pioneering enterprise AI innovations for supply chains. Your leadership will empower the next generation of sales excellence.

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Common Interview Questions for Head of Sales
How do you approach developing a sales strategy for a new market?

When developing a sales strategy for a new market, I begin by conducting thorough research to understand the market dynamics, competitors, and potential customer segments. I then create a tailored value proposition and set measurable goals to guide our sales efforts effectively.

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Can you describe your experience with consultative selling?

Absolutely! My approach to consultative selling involves actively engaging with clients to understand their unique challenges and needs. I focus on building relationships and trust, ensuring that the solutions we offer align perfectly with their objectives, which leads to higher conversion rates and long-term partnerships.

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What techniques do you use to manage and motivate your sales team?

I prioritize open communication and transparency in managing my sales team. Regular performance reviews, setting clear expectations, and providing continuous training and support are key. Additionally, I believe in recognizing achievements and celebrating successes to keep the team motivated.

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How do you measure the success of a sales process?

To measure the success of a sales process, I track key metrics such as conversion rates, average deal size, sales cycle length, and customer retention rates. Analyzing these metrics helps identify strengths and areas for improvement, ensuring that our sales strategies evolve effectively.

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What challenges have you faced in scaling a sales team, and how did you overcome them?

A significant challenge in scaling a sales team is balancing structure with flexibility. I overcame this by implementing adaptable processes while fostering a culture of collaboration. Regular feedback loops allowed us to adjust our strategies as needed, ensuring everyone remained aligned with our goals.

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How do you keep your knowledge of the supply chain industry current?

I stay informed about the supply chain industry by attending conferences, subscribing to industry publications, and actively participating in networking events. Engaging with peers and thought leaders helps me gain insights that I can apply to my role at Lyric.

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Describe a time when you successfully closed a large account.

I successfully closed a large account by developing a tailored pitch that addressed the specific pain points of the prospective client. My consultative approach involved conducting several meetings to build rapport and trust. Ultimately, understanding their needs thoroughly led to a successful partnership.

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How do you handle competition in the enterprise software market?

In a competitive enterprise software market, I focus on differentiating our offerings through value rather than just price. By illustrating how our solutions uniquely solve client challenges and offering exceptional customer support, we can stand out even in crowded spaces.

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What role does data play in your decision-making process?

Data plays a crucial role in my decision-making process. I rely on data analytics to understand customer behavior, sales performance, and market trends. Utilizing data ensures that my strategies are informed, allowing for more accurate forecasting and resource allocation.

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How do you ensure customer satisfaction in your sales process?

Ensuring customer satisfaction starts with understanding their needs and expectations from the initial interaction. I maintain open lines of communication throughout the sales process and after the sale, providing support and checking in to ensure they're deriving value from our solutions.

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Lyric designs spaces and technology to empower a more creative and connected world.

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Full-time, remote
DATE POSTED
November 27, 2024

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