Partner Enablement Programs Manager

A Partner Enablement Programs Manager at Zscaler plays a vital role in developing and implementing training programs that empower our partners to effectively sell and position Zscaler's solutions. This position involves creating strategic content that aligns with our go-to-market strategies, making it essential for partners to connect with our products and services.

To be considered for the Partner Enablement Programs Manager role at Zscaler, candidates should have a minimum of 5 years of experience in Channel Sales, SaaS Sales Enablement, or related fields. A degree in a relevant discipline is preferred, alongside advanced skills in creating presentations using Microsoft PowerPoint or Google Slides.

Zscaler is dedicated to fostering a supportive work environment, which includes providing resources and training crucial for the success of Partner Enablement Programs Managers. This support helps them develop effective partner training and onboarding materials while also ensuring continuous improvement and strategy alignment with partner needs.

As a Partner Enablement Programs Manager at Zscaler, you can anticipate significant opportunities for career advancement. We prioritize professional development, and your role is critical in enhancing partner relationships. High performance in this role could lead to further leadership positions within the organization.

Zscaler is committed to creating an inclusive culture where everyone belongs. Our recruitment and employment practices actively embrace diverse backgrounds and perspectives, which helps drive innovation and a vibrant workplace. We deeply value diversity as a key to our success.

In the Partner Enablement Programs Manager role, you will be responsible for creating a variety of training materials, including onboarding resources, playbooks, use case guides, and conversation guides. These materials will be essential in enabling partners to leverage Zscaler's offerings effectively.

The base salary range for the Partner Enablement Programs Manager at Zscaler is between $122,500 and $175,000, depending on various factors such as experience, skills, and qualifications. This compensation is part of our comprehensive benefits program, which supports our employees and their families.

When discussing your experience, highlight specific examples of training programs you've developed, including the audience, objectives, and methods used to assess effectiveness and adapt content. Emphasize your ability to customize training based on partner needs.

Explain the key performance indicators (KPIs) or metrics you would establish to measure the impact of your programs. Discuss the importance of soliciting feedback from partners and making iterative improvements to enhance engagement and sales outcomes.

Make sure to research and understand Zscaler’s solutions before your interview. Communicate your knowledge of our unique offerings and how they fit into the market, particularly focusing on how they empower partners and meet customer needs.

Discuss your approach to relationship-building, which may include regular communication, understanding partner goals, and providing relevant support and resources. Highlight your experience in collaborating with cross-functional teams to foster those relationships.

Share a specific incident that illustrates your problem-solving skills. Describe the challenges faced, your approach to resolving them, the actions you took, and the outcome. Be sure to demonstrate your ability to navigate and improve partner dynamics.

Outline your strategies for encouraging partner participation, such as showcasing the benefits of the training, offering incentives, or designing interactive content. Providing examples of successful methods you’ve used can add weight to your response.

Discuss current trends, such as the increasing reliance on remote training, the importance of analytics in measuring engagement, and the shift towards value-based selling. Provide insights into how these trends can inform the strategy at Zscaler.

In your response, emphasize your understanding of Zscaler’s business model and priorities. Discuss your approach to aligning training programs with our go-to-market strategies and how you will adapt content based on evolving business needs.

Explain your process for gathering feedback from partners and stakeholders after training efforts. Discuss how you analyze that feedback and apply it to continually enhance the programs you deliver, focusing on a culture of improvement.

Share the specific tools and platforms you are familiar with, such as Learning Management Systems (LMS), analytics software, or communication tools. Explain how you've used these technologies to enhance partner training effectiveness in the past.