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Product & Architecture Manager

About us


We’re proud to be Australia's #1 Tech Best Place to Work and #1 Great Place to Work Certified for 2024! We've also won the 2024 Gallup Exceptional Workplace Award globally!


Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model, we’re trusted by our customers to provide the services that enable their business success.


We have made it our challenge to make our people feel good and love the work they do. Because of this, our people are energised and motivated in their work. 


We believe that collaboration & team connection is key for success. This role will be based in Sydney with a blended working arrangement of 3 days in our CBD offices & the remaining working from home. #LI-Hybrid


The Opportunity


Our Private Cloud is a cornerstone of our success. This pivotal role is essential for driving our go-to-market strategy for Private Cloud, as well as defining, developing and maintaining the products and solutions that support this strategy.

 

Our Private Cloud Product & Architecture team, composed of talented product managers and architects, collectively owns the solutions, products, commercial terms, and positioning of our private and hybrid cloud offerings. The Private Cloud disciplines are as follows:


1.     Compute

2.     Network/Security/Colocation

3.     Storage and DR/BCP

 

 

The role works closely with the Head of Private Cloud, CTO/Head of Product and the Group Executive – Macquarie Cloud Services to set the strategy and vision around the private and hybrid cloud product portfolio.


 


Why Us?
  • We have been awarded #1 Tech Best Great Place to Work in 2024.
  • We're Great Place to Work Certified 2024.
  • We have been named a Global Winner of the 2024 Gallup Exceptional Workplace Award!
  • We're the #1 Managed Services Cloud business in Australia.
  • We have the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards.
  • You’ll make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
  • We Invest in you: Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.


What you'll be doing
  • Work with the Head of Private Cloud to determine the overall business model, direction, competitive positioning, market positioning, profitability model of the private cloud and hybrid business.
  • Lead and manage the team to deliver outcomes required. 
  • Actively coach, mentor and unblock senior team members so they can deliver on the product outcomes our customers expect in an evolving environments.
  • New product research and conceptualisation.
  • Creating product roadmap.
  • Product management - execution of the New Product Introduction and Lifecycle processes for new and existing products.
  • Develop relationships with suppliers and vendors.


Required Skills and Experience
  • 10 to 15 years as a senior leader in a “Head of or senior manager” technology role.
  • Previous experience working across Infrastructure, IaaS or private cloud products is required.
  • Technical background in infrastructure is highly desirable.
  • 10+ years experience in relevant technology and product roles.
  • Strong product management experience
  • Being a strategic thinker.
  • Exceptional people leadership and development skills. Strong experience leading high performing product teams.
  • Relevant industry accreditation and qualifications.


If this excites you, apply now, we'd love to hear from you! 

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What You Should Know About Product & Architecture Manager, Macquarie Technology Group

Join Macquarie Cloud Services as a Product & Architecture Manager in Sydney, where you'll lead a dynamic team focused on our Private Cloud solutions. We proudly hold the titles of Australia's #1 Tech Best Place to Work and have been recognized with the prestigious 2024 Gallup Exceptional Workplace Award. In this exciting role, you’ll be at the forefront of our Private Cloud strategy, working closely with our Head of Private Cloud and CTO to drive innovative products and solutions that empower businesses to thrive. Your responsibilities will include developing the overall business and profitability model for our private cloud offerings and ensuring a seamless product lifecycle from conceptualization to execution. You'll lead a talented team of product managers and architects, fostering an environment of collaboration and mentorship that drives results. With a hybrid work arrangement allowing for flexibility, you can enjoy three days in the CBD office while spending the rest of your time working from home. We're looking for someone with 10-15 years in senior technology leadership roles, particularly within Infrastructure, IaaS, or private cloud products, and a strong track record in product management. If you're passionate about technology and eager to invest in your career, we want to hear from you!

Frequently Asked Questions (FAQs) for Product & Architecture Manager Role at Macquarie Technology Group
What are the key responsibilities of a Product & Architecture Manager at Macquarie Cloud Services?

The Product & Architecture Manager at Macquarie Cloud Services will lead the strategy and execution of our Private Cloud offerings. Key responsibilities include defining the business model, managing product roadmaps, mentoring team members, and ensuring effective product lifecycle management. You’ll also be involved in market positioning and relationship building with suppliers.

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What qualifications are needed to become a Product & Architecture Manager at Macquarie Cloud Services?

Candidates for the Product & Architecture Manager role should have 10 to 15 years of experience in technology leadership, especially in Infrastructure, IaaS, or private cloud products. A strong background in product management, exceptional leadership skills, and relevant industry qualifications are highly desirable.

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How does Macquarie Cloud Services support professional growth for Product & Architecture Managers?

At Macquarie Cloud Services, we invest in your career through numerous learning and development opportunities. As a Product & Architecture Manager, you will benefit from Gallup strengths-based training, defined career pathways, and internal mobility options within our supportive culture.

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What is the working environment like for a Product & Architecture Manager at Macquarie Cloud Services?

The working environment at Macquarie Cloud Services is collaborative and flexible. As a Product & Architecture Manager, you will enjoy a hybrid working arrangement, allowing you to work three days in our Sydney CBD office and two days remotely, fostering a healthy work-life balance.

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What skills are essential for success as a Product & Architecture Manager at Macquarie Cloud Services?

Success as a Product & Architecture Manager requires strategic thinking, strong product management experience, and excellent people leadership skills. You should also have a technical background in infrastructure and a proven ability to lead high-performing teams effectively.

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Common Interview Questions for Product & Architecture Manager
Can you describe your experience with product management in cloud environments?

When answering this question, highlight your relevant experience with cloud technologies, particularly in IaaS or private cloud solutions. Discuss specific products you've managed, the challenges faced, and how you overcame them to meet customer expectations.

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How do you approach developing a product roadmap?

Discuss your process for gathering market research and customer feedback to prioritize features and timelines. Emphasize your ability to collaborate with cross-functional teams to align business goals with product outcomes.

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What strategies do you use to lead and mentor your team effectively?

Share your leadership philosophy, focusing on open communication, empowerment, and continuous feedback. Provide examples of how you have fostered professional growth among team members.

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How do you ensure that a product remains competitive in the market?

Explain your approach to market research, competitor analysis, and customer insights to continuously adapt the product strategy. Stress the importance of innovation and agility in response to market changes.

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Can you discuss a time when you faced a challenge in product development and how you overcame it?

Provide a detailed anecdote about a specific challenge you faced, outlining the steps you took to address it and the positive outcome. This shows your problem-solving skills and resilience.

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What is your understanding of the importance of customer feedback in product development?

Discuss how customer feedback shapes product iterations and improvements. Give examples of how you have utilized feedback to enhance product features or resolve issues.

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How do you prioritize product features and initiatives?

Explain your framework for prioritization, such as using a scoring system based on impact, effort, and alignment with business strategies. Highlight collaboration with stakeholders in setting priorities.

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What tools or methods do you use for product management?

Mention specific product management tools you are familiar with, such as JIRA, Aha!, or Trello, and how you use them to streamline workflows, track progress, and manage team collaboration effectively.

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What trends do you see impacting private cloud solutions in the next few years?

Discuss current industry trends, such as increased automation, security enhancements, or hybrid cloud strategies. Provide your insights into how these trends could affect product development and business strategies.

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Why do you want to work as a Product & Architecture Manager at Macquarie Cloud Services?

Share your passion for cloud technology and your admiration for Macquarie Cloud Services' commitment to innovation and customer excellence. Discuss how the company’s values align with your career goals.

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Founded in 1992, Macquarie Telecom (ASX: MAQ) provides an end-to-end business communications platform that enables customers to make faster decisions on how to run and grow their businesses with confidence. When you rethink the way hosting and tel...

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DATE POSTED
March 23, 2025

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