Account Manager, Grocery (West/Central)

The Account Manager, Grocery (West/Central) at Magic Spoon is responsible for developing and executing strategic account plans, managing broker partners, and driving sales and profitability growth through effective trade marketing strategies. This includes building strong relationships with customers, delivering persuasive sales presentations, providing accurate forecasts, and collaborating across functions to ensure success.

To be successful as an Account Manager, Grocery (West/Central) at Magic Spoon, candidates should have a minimum of 4 years of experience in the Consumer Packaged Goods industry, particularly in food. Experience in scaling retail brands, managing broker networks, and a solid understanding of sales data analytics are essential for this role.

The company culture at Magic Spoon is vibrant and offers a unique blend of professionalism and fun. They prioritize work/life balance, promote collaboration over competition, and encourage employees to bring their authentic selves to work. With initiatives that support diversity and inclusion, you'll find a welcoming environment that celebrates unique perspectives.

Yes! The Account Manager, Grocery (West/Central) position at Magic Spoon is primarily remote. However, there is an expectation to visit the Tribeca, NY office at least once per quarter, allowing you to connect with your team and company culture in person.

Magic Spoon offers a competitive salary, equity opportunities, comprehensive health, vision, and dental insurance. Other perks include bonus eligibility, a 401(k) plan, generous parental leave, unlimited vacation, catered lunches, and a fun, dog-friendly office environment.

As an Account Manager, Grocery (West/Central) with Magic Spoon, you will have ample opportunities for career growth. The company values professional development, and with your impactful contributions in driving sales and building relationships, you could explore upward mobility within the organization as it continues to expand.

Magic Spoon emphasizes the importance of work/life balance by offering unlimited vacation days, flexible work arrangements, and a supportive environment where you can prioritize your personal and professional needs. The company's culture promotes a fulfilling work-life integration, ensuring you can enjoy your role without feeling overwhelmed.

To build relationships with key customers, I believe in maintaining open and effective communication. It's essential to understand their needs and goals, and I focus on delivering value through tailored solutions. Regular meetings, follow-ups, and showing appreciation for their business all contribute to strengthening these relationships.

I would start by analyzing sales data to identify opportunities for growth within existing accounts. Developing strategic promotional campaigns and actively engaging in trade marketing could enhance visibility. Additionally, I would leverage my experience with broker networks to maximize distribution and advocate for our products.

In my previous roles, I have effectively managed broker partnerships by establishing clear expectations and facilitating regular communications. I regularly reviewed performance metrics and collaborated with brokers on promotional strategies to ensure we were meeting goals and maximizing opportunities in the market.

I focus on metrics like sales volume growth, promotional effectiveness, and customer retention rates. By analyzing these KPIs, I gain insights into what works and what needs improvement, allowing me to refine our sales strategies and drive overall success.

Addressing objections requires active listening and understanding the stakeholder's perspective. I prepare by anticipating possible concerns and come equipped with data and case studies that support my proposals. Handling objections positively helps build trust and demonstrates my commitment to collaboration.

Experience with trade promotions includes planning and executing campaigns to boost product visibility and sales. I measure their success through metrics such as sales uplift, new item distribution rates, and customer feedback. Post-campaign analysis helps refine future promotions and enhance outcomes.

I rely heavily on data analysis to derive insights that shape my sales strategies. By evaluating syndicated sales data, I can understand market trends, customer preferences, and competitive positioning, which informs how I prioritize accounts and tailor my approach to each customer.

Fostering a collaborative environment involves encouraging open communication, valuing diverse viewpoints, and setting team goals that everyone can rally behind. I believe in recognizing individual contributions to build trust and motivate the team to work towards shared success.

A significant challenge I faced was a downturn in sales for a key account. I initiated a comprehensive review of our strategy and identified gaps in engagement. By pivoting our approach, focusing on personalized communication, and enhancing our promotional efforts, we were able to regain growth momentum and rebuild the client relationship.

I am inspired by Magic Spoon's innovative approach to breakfast and the company's commitment to creating a fun, inclusive culture. The opportunity to contribute to a growing brand that prioritizes work/life balance and celebrates individuality truly resonates with my professional values and personal aspirations.