Director, Product Management - SaaS Platform

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving over 4,000 customers in over 100 countries, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa, Canada; Atlanta, GA, Herndon, VA, Westminster, CO; and Singapore. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

Role Summary:

Magnet Forensics is seeking an experienced and innovative Product Management Director to lead the strategy, development, and scaling of our cutting-edge SaaS platform. If you are a visionary leader with a deep understanding of SaaS products, a customer-first mindset, and exceptional team building and collaboration skills, this role is for you. You’ll be at the forefront of innovation, empowering teams, and delivering solutions that exceed customer expectations.

NOTE: This Candidate must reside in The United States or Canada.

• Craft a long-term vision for our SaaS product suite and deliver against ambitious growth targets.
• Translate organizational goals into actionable product strategies and initiatives.
• Define and execute the product strategy and roadmap in alignment with the company’s vision, mission, and market trends.
• Drive innovation by identifying new product opportunities and enhancing existing SaaS solutions.
• Establish key SaaS product metrics and leverage them to inform product decisions.
• Continuously monitor product performance and iterate based on customer feedback and data insights.

• Stay informed about industry trends, competitors, and emerging technologies in the SaaS space.
• Use market research and customer insights to maintain a competitive edge.

• Define and communicate the overall product vision and strategy to ensure all team members are aligned and working towards common goals.
• Mentor and help grow a high-performing team of product managers, instilling a culture of ownership, accountability, and collaboration.

• Align efforts across engineering, design, marketing, and sales to ensure alignment and effective communication to achieve smooth execution of product initiatives.
• Serve as a key liaison between leadership, teams, and customers, effectively communicating progress and strategy.

• 10+ years in Product Management, with 5+ years in Product Management Leadership roles within SaaS businesses.
• Demonstrated success in launching and scaling subscription-based software platforms.
• Proven ability to lead and inspire, fostering a culture of innovation and accountability,
• Strong expertise in data analysis and key SaaS metrics (ARR, CAC, churn, etc.).
• Proven experience of identifying and understanding customer needs and ability to translate them into valuable product features.
• Expertise in creating and managing product roadmaps, prioritizing features based on impact and feasibility.
• Understanding of software development processes and technologies relevant to SaaS platforms.
• Excellent verbal and written communications skills to articulate product vision, strategy, and progress to key stakeholders.
• Excellent Leadership and stakeholder management abilities.
• Degree in Computer Science, Engineering, Business, or equivalent (MBA is a plus)
• Travel: 25%.

• The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

• MIN: $180,000 - MID: $225,000 - MAX: $270,000 USD
• MIN: $155,200 - MID: $194,000 - MAX: $232,800 CAD

• Generous Time Off Policies;
• Competitive Compensation;
• Volunteer Opportunities;
• Reward and Recognition Programs; 
• Employee Committees & Resource Groups;
• Healthcare and Retirement Benefits. 

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE – We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact aoda@magnetforensics.com should you require any accommodations.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.