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Manager Customer Development (REMOTE) - job 1 of 2

As a leader in the science of nutrition, Nestlé Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life®, Nature’s Bounty®, Vital Proteins®, Nuun®, Persona Nutrition®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.

Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.

We have more than 11,000 employees around the world, and products available in over 140 countries.

This position is not eligible for Visa Sponsorship.

The Customer Development Manager is responsible for the functional management, leadership and execution of all sales related activities for their assigned Customers within the channel’s region. The individual will support the team with Nestle’s Co. systems (TIM) and with customers systems (ie: MPULSE, pricing system, etc.).

Key Responsibilities:
  • Manage Broker Network to deliver key financial in net sales, profitability, market share, and trade management.
  • Travel to and participate in region food show throughout the year to drive incremental sales
  • Establish strong working relationship with all internal teams including Customer Strategy, Finance, and Customer Service.
  • Detailed understanding of the Customers go-to-market model including Category Mgmt strategy
  • Deliver target Budget plan and new product distribution goals.
  • Execute our brand and category growth strategy that align with the customer.
  • Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals.
  • Maintain clear understanding of customer objectives, and liaise with RVP to develop operational plans to manage execution and measure results.
  • Relationship management with account cross functional areas, Corporate and divisions. Ongoing meetings and access to DMM’s and VP of merchandising.
  • Foster and grow existing and new relationships within account, gaining a deep understanding of current and potential future needs of our customers.
  • Educate our business partners on our products, retail goals, and measurement of success.
  • Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc.
  • Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management.
  • Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items).
  • Work with customers to implement Retail initiatives and monitor Retail standards.
  • Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and NHSc market position.
  • Responsible for working with agencies to input Trade Investment Management (TIM): system input, trade fund management, direct sales forecasting and projection activities for the company.
  • Strong Trade management/budget processing and an efficiency that focus on a strong ROI.
  • Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
  • Perform other duties as required.
  • P&L management within respective account coverage.

Experience:
  • Bachelor's degree in business or related field required, MBA a plus.
  • 5+ years’ experience; minimum 2 years Managing Large Customers.
  • Must have strong relationships at Buyer, DMM level with preferred VP connection
  • Sales experience in the Grocery, Drug and/or Mass retail channel(s) is required.
  • Experience in consumer goods and Vitamins and supplements is highly preferred.
  • Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
  • Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
  • Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
  • Strong cross functional relationships with assigned accounts
  • Proficient in MS Office Suite (Word, Excel, Power Point, etc.)

Preferred Skills:
  • Ability to manage multiple priorities and multiple brands/categories
  • High level of organizational skills, good written and oral communication skills
  • Ability to work independently and meet deadlines
  • Must be able to multi-task and follow-up when responses are needed
  • Deep understanding of the assigned Customer and how to develop demand creation plans
  • The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations and goals
  • Problem solver with a solutions oriented mindset
  • Must be a dynamic leader who can push past obstacles and overcome objections
  • Understand the value of listening to customers, gaining insights and moving objectives forward
  • Must be an articulate communicator who can quickly synthesize data
  • P&L management and strong financial acumen

The approximate pay range for this position is $110,000 to $130,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com).

Requisition ID: 252915

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.
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We’re the food and beverage company behind lots of your favorites like Stouffer’s, Nesquik, Toll House, as well as new discoveries like Sweet Earth and Essentia. Our business is innovating faster than ever and we’re always looking to find new ways...

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DATE POSTED
July 29, 2023

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