Manager, Email Retention - Hydro Flask

Join our DTC / eCommerce Team at Helen of Troy as our Manager, Email Retention (hybrid work onsite and from home) and make an immediate impact on our trusted brands. Together, we build innovative and useful products that elevate people's lives everywhere every day. As the world's premier company for insulated products, Hydro Flask began with a challenge: to create a reusable water bottle that truly performs in any environment. It had to keep hot liquids hot and cold liquids cold. Period.

Do you love unique problems and challenges? We are a group of hard-working people and outdoor enthusiasts who are constantly putting our products to the test and delivering "ahh" experiences to engaged consumers worldwide. We live our brand values every day, supporting a reliable, playful, adaptive, honest, inclusive, and unconventional culture where employees can learn, thrive, and grow!

Our Hydro Flask Team is based in breathtaking Bend, Oregon. There is a desert to the East of town and mountains to the West. Our geography says a lot about who we are. We bike, ski, swim, do yoga, run, hike, and play outside. We grill and share kombucha and growlers in our backyards. We go for it wholeheartedly. That may sound like the weekend, but that is how we live every day of the year. We also offer a casual and dog-friendly environment!

Hybrid Schedule: Our Bend office has transitioned back to working in the office on a regular hybrid schedule. At present, most team members are expected in the office an average of three (3) days a week. Decisions regarding any changes to our hybrid schedule will be communicated as we continue to closely monitor COVID-19 with employee safety is our priority.

Location: Bend, Oregon

What you will be doing:

The ecommerce Email Retention Manager will manage every aspect of our DTC eCommerce email and SMS communications working closely with our Home & Outdoor DTC, Digital Marketing, Brand Marketing, and external email marketing agency Teams. They will strive for industry leading consumer experiences to drive engagement and revenue for our eCommerce business. The ideal candidate for this role will exhibit thought leadership around acquisition, retention, automations, journeys, and outstanding CRM database management.

Skills needed to be successful in this role:

Minimum Qualifications:

Preferred Qualifications:

#LI-RS1

#LI-Hybrid

For more information about Helen of Troy, visit . You can also find us on , , , and .

Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis.

We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000.

Incorporated in 1968, Helen of Troy has grown into a leading global consumer products company with career opportunities in North America, South America, Europe and Asia. We offer creative solutions for our customers through a diversified portfolio of well-recognized and widely trusted brands, including OXO®, Hydro Flask®, Osprey®, Honeywell®, PUR®, Braun®, Vicks®, Hot Tools®, Drybar®. Most of these brands rank #1 or #2 in their respective categories.

We boldly bring brands into our family, where we nurture what makes them great. We collaborate internally and externally, always striving to provide the consumer-centric innovation, operational excellence, scale, global reach, and stellar shared services to make them soar.