Job details

Manager, Employee Engagement

What's cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

As the Employee Engagement Manager at REI, you will play a vital role in contributing to the success of the organization by acting as a credible business-oriented solution provider and trusted partner. You will be responsible for evolving and delivering the core practices of employee engagement work and will contribute at a hands-on level to cultivate a positive culture. You will plan, develop, and implement initiatives to drive workforce engagement and high-quality solutions for employees. You will be responsible for developing collaborative plans that drive the engagement agenda and have a downstream impact within the organization.

In addition to the existing responsibilities of the Employee Engagement Partner, you will take on additional managerial duties to lead a team and oversee the implementation of employee engagement initiatives for a region. The region may include stores, distribution centers or experience centers. The Manager models and acts in accordance with REI’s guiding values and mission.

Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
Challenges and inspires employees to achieve business results.
Ensures employees adhere to legal and operational compliance requirements.
Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
Conducts and ensures the completion of performance reviews.
Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results.
Establishes and maintains visibility within the department.
Monitors operational statistics, reports trends, variances and issues, and takes appropriate action.
Leverages deep business understanding to identify issues, diagnose root causes, provide insights, offer recommendations, and develop proactive solutions to solve pressing business objectives through people lens.
Applies strong analytical skills and attention to detail to understand complex problems and root causes, leveraging quantitative and qualitative data to develop insights, guide decisions, and formulate solutions.
Uses data to measure if core behaviors and mindsets are embodied and actively fostered by leaders to create an inclusive and thriving environment.
Provides insight and feedback to business leaders, representing the voice of employees. Ensures compliance with internal human resource policies and practices, and with relevant labor and employment legislation.
Supports Managers through coaching performance management and improvement to assist in the creation/follow up of action plans around improving employee engagement.
Drive an employee-centric mindset across the business.
Advise, mentor and guide people leaders and supervisors to develop positive employee engagement capability and leadership skills.
Conducts training and roundtables on employee sentiment and related engagement topics at various locations companywide.
Design, collect, and analyze data to identify trends and potential risk areas associated with climate surveys and assessments.
Proactively identify opportunities to enhance the employee experience and help develop and implement innovative solutions and policies.
Collaborates with HRBPs, Employee Relations, Legal and business leaders to help facilitate organizational changes and respond to employee feedback.
Drives fair and transparent responses to employee engagement matters.
Participates in or manages projects led by the Engagement team as needed.

Bring your passion and expertise

Bachelor’s Degree and at least 7+ years’ experience or Masters in HR/Industrial Relations + 3+ years’ experience in employee relations, labor relations, human resources
Excellent leadership and people management skills, with 3 years’ experience leading and developing a team.
Hands on experience supporting business leaders, responding to labor/union matters, supporting union contract negotiations, and driving employee engagement activities across a large multi-site organization (>10,000 employees)
Consulting & collaboration – skilled at consulting with wide variety of partner types and navigating unchartered territory
Project management – stakeholder engagement and program execution and change management
Data analysis – can leverage quantitative and qualitative data to enable informed decision making
Must have flexibility to travel to sites across the United States
Ability to build strong working relationships and work collaboratively across all levels of the organization, including remote areas and in manufacturing environments
Proactive and self-directed with ability to manage/complete multiple projects with competing deadlines
Clearly conveys and accurately receives information by a variety of methods and in various situations.
Challenges the status quo, champions change and influences others to change.
Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts.
Creates a strong, mutually supportive work spirit and culture where people can do their best.
Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. Consolidates information from various sources including feedback from others to reach sound decisions.
Considers the ultimate impact of decisions and actions on internal and external customers.

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.#LI-Remote #LI-AU1

As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

The pay for this role is: $111000 - $177500 per year .

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range

$111000 - $177500 per year

REI Glassdoor Company Review

3.7

REI DE&I Review

No rating

CEO of REI

Eric Artz

Approve of CEO

By REI

REI, a member-owned co-op founded in 1938 by outdoor enthusiasts, has grown to 19 million members and 165 locations, investing over 70% of annual profits back into the outdoor community.

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