Manager I, Global IT

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

Job Summary

Reporting to the Global Senior IT Operations Manager (under Infrastructure and Operations), the position serves as the enterprise Subject matter expert to provide engineering (plan/build) and support (run) for a cost-effective, reliable, secure and scalable global infrastructure. You will also provide leadership in the design and strategy of the Network environment to meet current and future business requirements. You will collaborate with other architects (Enterprise, Network, Application, Digital workplace, Security, and Information) and align the Network architecture to the Enterprise architecture.

Responsibilities:

• Overall responsibility for the company’s network vision, architecture, design, and Operational Excellence.
• Translate the business requirements for connectivity into a clear Network Architecture and Solution roadmap.
• Envisions the future network architecture and solution for Wide and Local Area networking, including wireless.
• Define requirements to funnel into architectural input on improvement needs of the network design. Maintain close collaboration in deriving the roadmap to ensure requirements are fulfilled.
• Leads the Operational Excellence for a day-to-day run of the network, based on pro-active monitoring, pro-active and adaptive maintenance and where required corrective actions.
• Coordinates and manages the company’s engineering team and provides technical leadership to train and manage network engineering resources and another third-party service provider.
• Primary interface responsible for network-related services carried out by the company’s service providers.
• Guides and monitors the outsourcing partner on compliance with SLAs and other commitments and provides management reports and other qualitative data to measure the effectiveness of the service provided.
• Understands the company’s networking design and implementation standards to assure accurate service delivery by our current outsourcing partner.
• Is an active member of the Change Advisory Board for changes in the IT Landscape.
• Leads incident management as well as proactive and reactive problem management in the Network domain.
• Develops in cooperation with the manager the target Operating Model. The organizational structure and ongoing workflows to deliver/maintain rigorous networking standards and practices across the engineering staff and the company.
• Work closely with the assigned Network team members to develop each team member in their assigned role.
• Coordinate solutions and necessary escalations with vendors and network engineers for service delivery issues.
• Actively contribute to improving and mapping LAN/WAN/Wireless/VoIP processes within the ITIL framework.
• Understand complex LAN/WAN/Wireless/VoIP integration with WAN, LAN, Wireless, and VoIP networks.
• Work with Business Units, Development team, and IT Infrastructure team members to ensure overall performance meets/exceeds service level objectives
• Perform Service Manager role for Global Network

Job Requirements:

• Minimum bachelor’s degree in information technology, with a focus on infrastructure.
• At least 12-15 years of experience in a network solutions role in a globally distributed organization.
• The candidate has experience in a wider regional organization and understands a matrix work culture. Experience in a global role is a strong plus
• Experience in network architecture and a clear vision of future networking in global organizations.
• Has experience in guiding applications teams on application behaviour on Wide Area Networks.
• Excellent communication skills to guide IT managers and stakeholders on the Network Transformation journey.
• Understand and has experience with the translation of Business requirements to technical architecture and solutions.
• Industry Technical Certifications are required: CCNP, CCDP or CCIE and CCVP and CCNA Wireless, CWNA or CWNP, experience with Microsoft, Linux, and Networking an advantage.
• Excellent knowledge of LAN/WAN/Wireless/VoIP technology, (Cisco Router, Cisco Switch, Cisco Wireless, , Cisco ISE, , Checkpoint Firewall, , Fortinet FortiGate and FortiVPN, Riverbed /Steelhead, F5 Load Balancer etc.).
• Can think out of the box and has a can-do attitude.
• Excellent communication skills
• Some travel might be required (5-10%)

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.