Sales Operations Analyst

This is a remote position. We are a global team that leverages the latest technology to communicate with our colleagues across the globe. There may be times in which this role would be required to travel to a local office for in person collaborations with your team.

Being a Sales Operations Analyst at iManage Means…

You are ready to join a global team and impact the way we analyze and leverage data to best support and expand our customer base. You will leverage your strong analytical skills to organize, extract and present data from our current systems to best inform our sales strategy and provide increased visibility into our customer portfolio and lead landscape.

Over time, you will help identify more strategic insights as to how we can use data and improve reporting processes to support seller effectiveness. You will have a significant opportunity to build skills that will help propel your career within a growing team.

Our Global Director of Sales Operations says it best: “The work you are doing will be highly valued within a growing team that is prioritized to evolve within the organization. You are joining a team of difference makers within iManage, and you will use your passion for data to help us as we continue to create better insights for the organization"

iM Responsible For...

• Performing data clean-up, field mapping and workflow analysis for the enhanced data integrity and optimization
• Standardized sales reporting and analysis, both regularly scheduled and ad hoc cycles
• General Salesforce administration in support of process and platform optimization
• Process ownership and evaluation for workstreams supporting the sales teams and sales cycles
• Support request review and resolution on inquiries coming from sales teams, or other departments within the organization
• Collaboration with functional roles within the Sales Ops team, to include Sales Enablement and broader sales support efforts
• Partnership with Business Development team on reporting and process optimization
• Collaboration with the Finance team on data and processes impacting sales bookings and revenue recognition
• Enhancements to existing Salesforce dashboards for improved visibility and decision-support for Sales Leadership
• Review of Salesforce data to enforce user discipline and consistent opportunity management

iM Qualified Because I Have…

• 3+ years of experience in Sales Operations or Finance and a demonstrated proficiency of Excel and data analytics.
• The confidence and ability to form strong relationships with stakeholders across a global organization, both within and outside of the sales team.
• Strong presentation and communication skills, and the ability to take complex technical concepts and translate them for a non-technical audience.
• Experience with systems and tools such as SFDC, Clari, PowerBI and Outreach is a plus.
• Willingness to take on new challenges
• The ability to learn to use new technologies with minimal guidance as the role’s tech-stack shifts to meet evolving needs.

iM Getting To…

• Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.
• Have flexible work hours that allow me to balance my ‘me time’ with my work commitments.
• Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.
• Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols.
• Own my career path with our internal development framework. Ask us more about this!
• Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.
• Join an innovative, industry leading SaaS company that is growing 20% year on year.

iManage Is Supporting Me By...

• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Encouraging me to take time for myself with 15 days for vacation, 3 Personal Days, multiple all company wellness days, 10 US Holidays, and for other life events.
• Caring for my mental health with free access to the Healthy Minds app for mindfulness, meditation and more.

About iManage…

iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications.

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.

So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

Learn more at: www.imanage.com

Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/

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