Manager Platform Engineering- R&D

US Remote

Are you ready for the Most Impactful Work of Your Life?
Signant Health is a global evidence-generation company. We’re helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations and reimagining the path to proof.
Working at Signant Health puts you in the very heart of the world’s most exciting sector - a high-growth, dynamic company in an extraordinary industry.
Where do you fit in?
The Manager of Platform Engineering leads and manages platform engineering teams responsible for creating and maintaining a self-service platform that will enable software engineering teams to deploy their software to production in an efficient manner.

As part of our team, your main responsibilities will be:
Application Development

• Manages platform engineers and other assigned staff to ensure the timely release of software.
• Collaborates with software engineering teams to prioritize the work for a platform as a product solution.
• Takes pride in leading teams in their efforts to design, implement, and maintain an internal development platform (IDP).
• Ensures applications and environments are secure and highly available.
• Enforces the adherence of compliance and security standards across teams.
• Collaborates with technical leaders to define, implement, and monitor quality and application metrics.
• Manages and leads teams responsible for developing and maintaining automated, reusable, and clean Infrastructure as Code (IaC).
• Manages and leads teams responsible for developing and maintaining efficient and reusable CI/CD Pipelines.
• Manages and leads teams to ensure consistent monitoring and management of cloud services and costs.
• Defines the best practices and standards for processes pertaining to releasing software.
• Works with management defining the departmental budget, vision, roadmaps and goals and plays a key role in the implementation of this vision.
• Sets clear productivity, quality, and development objectives for the assigned staff and tracks progress on an individual basis.
• Leads training efforts associated with new tools and processes.
• Acts as technology subject matter expert in one or more technical areas.
• Collaborates with Project Managers, Product Leads, and Product Managers to gain an understanding of the business requirements for assigned tasks.
• Motivates staff and strengthens teamwork.
• Researches, evaluates, and implements new technologies into the current SDLC.
• Contributes in the creation of departmental procedure documents and working instructions.
• Provides technical leadership to drive the successful completion of projects.
• Takes active participation in technical training and mentoring for engineers.
• Creates and/or approves technical design documentation.
• Performs code reviews.
• Ensures all technical documentation is in place, reviewed and approved for projects.
• Acts as facilitator and enhances projects with sharp focus towards long-term architectural improvements.
• Defines code re-use strategy for team and productivity goals for assigned staff. Tracks and reports progress on these goals and technical initiatives on a quarterly basis.
• Works with management to define and implement software development team technology roadmap, goals, and vision.

Application Support

• Ensures all required change control documentation is included including updates to requirements, design and other technical documents as required.
• Provides after hours support as required.

Quality System Responsibilities

• Performs all work in accordance with documented Standard Operating Procedures (SOPs).
• Adheres to Good Clinical Practices (GCP), 21 CFR Part 11 and other regulatory requirements.

You’ll need to bring:

• 7+ years professionally releasing, developing and/or deploying software.
• 2-5 years managing development teams.
• Experience providing technical leadership.
• Demonstrated success in planning individual and teamwork goals, evaluating employee performance, coaching and developing employees, and resolving individual and team conflicts and performance issues.
• Experience with some or all the following areas:
• Jenkins
• ArgoCD
• Azure DevOps
• AWS CodePipeline
• Terraform
• CloudFormation
• Clinical Data (FHIR, HL7, CDISC, BRIDG)
• Electronic Data Capture applications
• eCOA, eClinRo, ePRO solutions
• Learning Management Systems
• Clinical Trial Management Systems
• AWS
• Azure
• CI/CD Tooling
• Infrastructure as Code (IaC) Tooling
• Kubernetes
• Cloud Governance, Security, and Networking
• Application Security and Monitoring
• Microservices
• Proven skills in managing multiple conflicting priorities for assigned team(s) of employees.
• Strong organizational, time-management, analytical and decision-making skills in order to efficiently evaluate, plan and accomplish work goals.
• Experience estimating development and support tasks.
• Familiarity with 21 CFR Part 11 or experience in a regulated environment desirable.

We’d be thrilled to hear that you also have:

• Strong verbal and written communication skills.
• Ability to complete high quality technical documentation.
• Ability to quickly learn and apply new skills, procedures and approaches.
• Ability to meet established timelines.
• Ability to work in a fast paced environment.
• Ability to multi-task and effectively handle changing priorities.
• Ability to work in a team environment; establish and maintain effective work relationships with co-workers within and across functional areas.
• Demonstrate extreme attention to detail and organization in all aspects of work.
• Bachelor’s Degree in Computer Science, Information Systems or related technical major.
• Demonstrated experience will be considered in lieu of degree.
• AWS, cybersecurity, and/or networking certifications are desirable.

And finally, here are the ways of working that will help you succeed at Signant:

• You enjoy problem-solving and have a constructive can-do attitude.
• You're motivated by working in a fast-growing global company.
• You’re self-driven, active, and want to learn new things continuously.

We know that everyone has different wants and needs, which is why along with a highly competitive base salary, we support our people and their loved ones with a variety of perks and benefits.
As part of our team, some of the benefits you can expect to receive are:

• Our Long-Term Incentive Plan, which is unique to the industry
• The flexibility to work remotely
• Comprehensive health, dental, and vision insurance
• A competitive retirement savings plan
• Generous paid time off

Does this sound like something you’d like to explore? Then we’d love to hear from you!
Please apply below. We review and respond to every application, keep an eye on your inbox for our reply.

Please note that Signant does not accept unsolicited resumes from Third Party vendors.
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At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.